Recently we purchased a Mitsumi 32x CD Rom Drive. It is presenting with two problems:

a) Although it will play program installation disks satisfactorily, it cannot handle multimedia. The drive whirrs impressively but the program will not respsond when an item is clicked on, or respond extremely slowly.

b) It will play Audio CDs, but there is a continual banging sound in the background as the music plays. No, it's not heavy metal! Just good old classical.

Can you suggest any causes or solutions for these problems.


A. Raymond
(Operating system - Windows 98)