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  1. #1
    Junior Member
    Join Date
    Dec 2005
    Posts
    25

    Default Phone/broadband problems

    We have a wireless modem operating at home with a splitter in the wall phone plug. Recently the phone has suffered lots of static and the broadband cuts out when the phone is used either an incoming or outgoing call.
    What can we do to fix this? is it the modem going under or is there something we can do to get it all working properly.
    Up until recently, there has been no issues at all with both broadband and phone working fine.

    If anyone has a similar story and/or solution i would be really grateful.

    Thanks

  2. #2
    Unknown Device wratterus's Avatar
    Join Date
    Apr 2007
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    Top of the South
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    12,338

    Default Re: Phone/broadband problems

    Have you tried replacing the line filter?
    Microsoft: "You've got questions. We've got dancing paperclips."

  3. #3
    Senior Member
    Join Date
    Dec 2004
    Posts
    3,082

    Default Re: Phone/broadband problems

    Is there just one phone involved? Your filter has probably gone faulty, if you got 2 with the modem try the other. Otherwise buy another.

  4. #4
    Enterprise IT Consultant chiefnz's Avatar
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    Dec 2004
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    Sydney AU
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    1,572

    Default Re: Phone/broadband problems

    Try plugging the phone into a different port which doesn't have anything else on it i.e. just have the modem on on port with nothing else on the phone line and then plug the phone into a different port/jack which only has the phone on it.

    cheers,

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