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  1. #1
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    Default Web host on Fair Go last night.

    Apparently there was a story last night on Fair Go, about a web host who sent their customer a rude email. Unfortionately I missed it on TV, and it isn't mentioned on the TVNZ website or avaliable on their podcasts. Did anyone watch it last night and can shed any light on what the story was about?

  2. #2
    Computer Technician wainuitech's Avatar
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    Default Re: Web host on Fair Go last night.

    Damn Missed FairGo its always good - you can try to rewatch it Ondemand TV not to sure how long it takes to load though - meant to be free now.??
    Last edited by wainuitech; 13-03-2008 at 01:38 PM.
    Update / Upgrades = Replace old bugs with new ones.

  3. #3
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    Default Re: Web host on Fair Go last night.

    Quote Originally Posted by robbyp View Post
    Apparently there was a story last night on Fair Go, about a web host who sent their customer a rude email. Unfortionately I missed it on TV, and it isn't mentioned on the TVNZ website or avaliable on their podcasts. Did anyone watch it last night and can shed any light on what the story was about?
    Have a look here: http://tvnz.co.nz/view/page/497100/1634774 & look for: "Eff Off"

    Also if you have broadband you can watch last nights Far Go here
    Last edited by stu161204; 13-03-2008 at 01:36 PM.

  4. #4
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    Default Re: Web host on Fair Go last night.

    Thanks, they must have only just put it up on the fair go website, as all the other stories were there, apart from this one.

  5. #5
    Senior Member Trev's Avatar
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    Default Re: Web host on Fair Go last night.

    Intel i5-2500K 3.3GHz Quad Core, Asus P8Z 68-V LE MB, GTX 560 TI 1GB DDR5 graphics card, Windows 7 Home Premium 64 bit, 8gb Corsair Vengeance DDR3 ram , Viewsonic VX2233WM LCD 1080P HD Monitor. Seagate Barracuda 1 TB 64MB Sata3 HD

  6. #6
    Senior Member pctek's Avatar
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    Default Re: Web host on Fair Go last night.

    Eff Off
    Reporter: Kevin Milne

    Porirua mum, Kelleigh Sheffield-Cranstoun, was astounded to be told to F*** Off by someone called Bruce when she contacted Aotea Web Hosting on the internet. She wanted to set up a business selling from home and was interested in hiring Aotea Web Hosting to set up her web page. She emailed them with seven questions and got the foul email immediately back. It simply said "F*** Off. Kind regards, Bruce." She emailed back with her concerns and was told "Go Away. We are unable to provide assistance to you. Kind regards Bruce."

    Kelleigh's indignant mother sent another email to Aotea Web Hosting that was this time replied to by someone called Fiona. She apologised and said she'd endeavour to delve into the matter further. But nothing more was heard so Kelleigh contacted Fair Go.

    Turns out Bruce is Bruce Clarke, the owner of Aotea Web Hosting Ltd, which has its Registered Office on Great Barrier Island but is run by Clarke, a Kiwi, out of Britain.
    He admitted sending the emails first claiming that he'd been harrassed by Kelleigh. After we contacted him, he sent an apology to Kelleigh saying that he'd reacted the way he did because he was under stress and he'd been "battered" by Kelleigh's questions. Fair Go has seen Kelleigh's email to Clarke and is astonished that Clarke could have been battered by her simple questions.

    Finally, in a phone call from Britain, Clarke changed his story again and said that it was a case of mistaken identity. He'd mistook Kelleigh for someone who'd been causing the company problems.

    Fair Go accepts that people sometimes do the wrong thing under stress but when they do they should get back and make amends. If they've told someone to Eff Off they should make profuse apologies. We think Clarke's behaviour was shabby to say the least... especially as Aotea Web Hosting claims to offer "Fast, friendly and knowledgable support."

  7. #7
    Senior Member roddy_boy's Avatar
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    Default Re: Web host on Fair Go last night.

    Quote Originally Posted by stu161204 View Post
    Also if you have broadband you can watch last nights Far Go here
    Quote Originally Posted by Trev View Post
    Well done there Trev.

  8. #8
    Senior Member Trev's Avatar
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    Default Re: Web host on Fair Go last night.

    Quote Originally Posted by roddy_boy View Post
    Well done there Trev.
    Why don't you crawl back into your napkins or is it treasures these days.
    Intel i5-2500K 3.3GHz Quad Core, Asus P8Z 68-V LE MB, GTX 560 TI 1GB DDR5 graphics card, Windows 7 Home Premium 64 bit, 8gb Corsair Vengeance DDR3 ram , Viewsonic VX2233WM LCD 1080P HD Monitor. Seagate Barracuda 1 TB 64MB Sata3 HD

  9. #9
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    Default Re: Web host on Fair Go last night.

    Hi, I'm now living in the States, but we have had a really bad bad experiences with this guy, when I lived in New Zealand, my partner built him several websites for his business, under a lot of different domain names, so don't just look out for aotea hosting, theres serveral different names he works under... go and read this recommendation at our site is you are interested in really not dealing with him [edit: URL removed]

    I specialise in making websites findable in search engines, and he actually sent us a quote request last night that I found very offensive. In the other services part of the quote form, he wrote that he wanted "sex"

    I have been to both links, and the one at http://tvnz.co.nz/fair-go/fair-go-ao...-2516659/video there on sound for the national bank add at the start, but no sound for the interview. And the other link won't show for anyone outside NZ,

    I might see if there's a way to pay to watch one thing. Watching the first link with no sound was pretty bad, but I would quite like to hear the words, especially when they had him as a puppet, that was pretty funny to watch, but knowing how he abused us or me when he was unhappy with something, I can just guess what he said.

    OK, I just checked the url before I submitted this post, and the sound works now.... actually wish I hadn't heard it now, it brings back memories of the C**P he said to me, that got me so upset, and that had such devastating effect on me, about 18 months ago…. that guy definitely needs psychiatric services fast, he's lost the plot........ Oh well S**T happens huh...

    Regards Lynn Brown (nee Bishop)
    [Edit: advertising URL removed]
    Last edited by Jen; 05-03-2009 at 06:19 PM.

  10. #10
    Senior Member roddy_boy's Avatar
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    Default Re: Web host on Fair Go last night.

    Quote Originally Posted by Trev View Post
    Why don't you crawl back into your napkins or is it treasures these days.
    Napkins? LOL

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