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Thread: Red cross?

  1. #1
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    Default Red cross?

    I know this has been raised before but I can not find the answer. OUTLOOK EXPRESS, XP:- I was sent an email with a picture attached and the picture is a blank square with a small red cross in the top left hand corner. I think I need a program to open it. This is strange as I have opened other pictures earlier in the week.

  2. #2
    Unknown Device wratterus's Avatar
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    Default Re: Red cross?

    In OE, tools/options/security tab. Untick "block images and other external content in HTML email".

    Otherwise, you should be able to right click on the image in question and click "download images" or similar, I don't use OE, but I think that's how it works.
    Microsoft: "You've got questions. We've got dancing paperclips."

  3. #3
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    Default Re: Red cross?

    I unticked the "Block images....." Nothing happened. Clicked on the sq. box (picture) Did not do anything.Does not show "d/l images"

  4. #4
    Unknown Device wratterus's Avatar
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    Default Re: Red cross?

    OK, sorry, musn't be that option on OE. Are you on the net when you're trying this?
    Microsoft: "You've got questions. We've got dancing paperclips."

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    Default Re: Red cross?

    Yes I am on the net as when I open OE I am automatically connected.

  6. #6
    Unknown Device wratterus's Avatar
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    Default Re: Red cross?

    You closed and re-opened the email?

    If you don't mind forwarding it to me, I'll have a look, going home in 10 mins though. I'll pm you my email.
    Microsoft: "You've got questions. We've got dancing paperclips."

  7. #7
    Unknown Device wratterus's Avatar
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    Default Re: Red cross?

    Seems to be an issue with where the image is hosted. Basically it's missing, as it would download the content from the web when you open the message.

    Ask the person who sent you the email to send it again, and make sure it works for them.
    Microsoft: "You've got questions. We've got dancing paperclips."

  8. #8
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    Default Re: Red cross?

    Will do, Thanks

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