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  1. #1
    Debiant Myth's Avatar
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    Default Toshiba laptop burning problem

    I was given a laptop to look at tonight that is having issues burning audio CD's.
    It will burn data discs fine (granted these were smaller in size) but it won't burn an audio CD. Part way through (randomly) it will spit up an error message with a bunch of numbers like "Error code:3802F6-26-2A040301" and that's it.
    The burning software used is Toshiba Disc Creator.

    The owner says the last thing that happened before the problem was that WinAmp was installed. The laptop is less that 1 year old (sorry, forget the model number). He also used to use iTunes to write with but from memory he can't remember if it worked after WinAmp was installed. He's had this problem for a while and has only just recently started dealing with me.

    I'm stuck. Ideas anyone?
    (morganj): 0 is false and 1 is true, correct?
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  2. #2
    Debiant Myth's Avatar
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    Default Re: Toshiba laptop burning problem

    Any ideas at all??

    I had already googled the error code, and also obtained information from the Toshiba forum that said that most of the codes were irrelevant anyway (i.e. nonsense)
    Tried uninstalling the drive and then allowed windows to reinstall. Tried KLite codecs in case there was a codec issue. Was able to burn music to the cd as data, just not an audio cd. Was able to burn other data as well. Tried different media
    Am going to loan an OEM version of Nero to see if it spits out a decent error message. Not sure it will work, but its something I guess
    (morganj): 0 is false and 1 is true, correct?
    (alec_eso): 1, morganj

  3. #3
    Unknown Device wratterus's Avatar
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    Default Re: Toshiba laptop burning problem

    Quote Originally Posted by Myth View Post
    Am going to loan an OEM version of Nero to see if it spits out a decent error message. Not sure it will work, but its something I guess
    That's what I'd do. No other ideas sorry.


    Edit - Wait - Is DMA enabled on the drive?
    Last edited by wratterus; 17-12-2007 at 07:26 PM. Reason: mannus
    Microsoft: "You've got questions. We've got dancing paperclips."

  4. #4
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    Default Re: Toshiba laptop burning problem

    Did the OEM version of Nero come with this laptop??

    If it didnt it wont work. Nero wont detect it.

    Unless you change the serial.

  5. #5
    Debiant Myth's Avatar
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    Default Re: Toshiba laptop burning problem

    wratterus: Don't have computer with me at the moment, he's bringing it back either tomorrow or Wednesday. Will check then

    Speedy, will at least try it. If Nero rejects it, so-be-it
    (morganj): 0 is false and 1 is true, correct?
    (alec_eso): 1, morganj

  6. #6
    Senior Member KatiMike's Avatar
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    Default Re: Toshiba laptop burning problem

    Perhaps DeepBurner is another option to try ?

    http://www.deepburner.com/?r=products&pr=deepburner

  7. #7
    amateur expert dugimodo's Avatar
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    Default Re: Toshiba laptop burning problem

    trying other burning software is a good Idea, windows itself has native cd burning support though, through media player for example. It won't be a codec issue unless you are converting from an MP3 or similar.

    I personally don't like codec packs, they fill your system with codecs you never use and aren't as up to date as the individual codecs.

    I always install Koepis's latest Xvid Codec and AC3 filter and that's it unless something fails to play, then I find the relevant codec.

    The question regarding DMA is also worth following up, from device manager you need to check the properties of the IDE controller the drive is connected to - can take a bit of trial and error to find the right one. It should be set to "DMA if available" and the current transfer mode should be something like "DMA mode 2" ( depending on the drive ) If it is in PIO mode that will cause issues.

  8. #8
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    Cool Re: Toshiba laptop burning problem

    I have this same problem. I checked the DMA it is set correctly. Did anyone come up with a solution for this problem?

  9. #9
    Senior Member pctek's Avatar
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    Default Re: Toshiba laptop burning problem

    Quote Originally Posted by Speedy Gonzales View Post
    Did the OEM version of Nero come with this laptop??

    If it didnt it wont work. Nero wont detect it.
    .
    Sure it will.

  10. #10
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    Default Re: Toshiba laptop burning problem

    I had a similar problem with my teac, in my case it was the beginning of a hardware failure.

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