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  1. #1

    Default Windows XP hangs after connecting to Internet/ opening browser

    Hello Experts,

    I have a strange problem. I am running on Windows XP SP2. From the last

    couple of days my machine hangs after 15-20 minutes after I connect to

    internet. Otherwise the machine runs fine if I don't connect net or don't

    open iexplorer. I have tried using mozilla also and the same proble

    encountered with mozilla. This is happening intermittently.

    However in safe mode with networking everything works fine and i can

    browse normally no hiccups there. Below is the log file for more details:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 11:50:17 AM, on 11/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2900.2180)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\Creative Labs

    Shared\Service\APLicensing.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    c:\program files\mcafee.com\agent\mcdetect.exe
    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\MsPMSPSv.exe
    C:\WINDOWS\ehome\mcrdsvc.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\PROGRA~1\mcafee.com\agent\McAgent.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    c:\progra~1\mcafee.com\vso\mcvsescn.exe
    C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\McAfee.com\VSO\oasclnt.exe
    C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    C:\WINDOWS\system32\igfxpers.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\igfxsrvc.exe
    C:\WINDOWS\ehome\ehtray.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\eLitecore\Cyberoam Client for

    24Online\CyberoamClient.exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe
    C:\WINDOWS\System32\alg.exe
    C:\PROGRA~1\McAfee.com\PERSON~1\MpfAgent.exe
    C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\WINDOWS\system32\SearchFilterHost.exe
    C:\Documents and Settings\Manish\My

    Documents\Downloads\HiJackThis\HijackThis.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    O1 - Hosts: 200.100.1.63 ustdc3
    O2 - BHO: PBlockHelper Class - {4115122B-85FF-4DD3-9515-

    F075BEDE5EB5} - C:\PROGRA~1\NETSCA~1\NETSCA~1\pbhelper.dll
    O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-

    6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-

    001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-

    D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-

    905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1

    \mcafee.com\agent\McAgent.exe
    O4 - HKLM\..\Run: [WinSysW] C:\WINDOWS\136741L.exe
    O4 - HKLM\..\Run: [WinSys] C:\WINDOWS\136741W.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows

    Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1

    \McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program

    Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program

    Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program

    Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program

    Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1

    \McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1

    \MpfTray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI]

    C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1

    \mcafee.com\agent\mcupdate.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1

    \COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program

    Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1

    \COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
    O4 - Global Startup: 24Online Client.lnk = C:\Program

    Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program

    Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program

    Files\DAP\dapextie.htm
    O8 - Extra context menu item: &Search -

    http://edits.mywebsearch.com/toolbar...usearch.jhtml?

    p=ZNxmk570YYIN
    O8 - Extra context menu item: Download &all with DAP - C:\Program

    Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel -

    res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-

    00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-

    11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03

    \bin\ssv.dll
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-

    3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-

    D3F1-45b6-BB56-3582CCF489E1} - c:\program

    files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-

    00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583}

    - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-

    4134-82b7-f2ba38496583} - C:\WINDOWS\Network

    Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-

    0050045C3C96} - C:\Program Files\Yahoo!

    \Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-

    11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!

    \Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-

    00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-

    11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.camsps1
    O15 - Trusted Zone: http://vis1200.solutionbeacon.net
    O15 - Trusted Zone: *.solutionbeacon.net
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative

    Software AutoUpdate) -

    http://www.creative.com/su/ocx/15030/CTSUEng.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter

    Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3}

    (MUWebControl Class) -

    http://update.microsoft.com/microsof...en/x86/client/

    muweb_site.cab?1155281839234
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7}

    (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative

    Software AutoUpdate Support Package) -

    http://www.creative.com/su/ocx/15030/CTPID.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-

    1830C7DD7F5D} - C:\PROGRA~1\COMMON~1

    \Skype\SKYPE4~1.DLL
    O23 - Service: Creative Audio Pack Licensing Service - Creative Labs -

    C:\Program Files\Common Files\Creative Labs

    Shared\Service\APLicensing.exe
    O23 - Service: Creative Service for CDROM Access - Creative

    Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program

    Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program

    Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

    Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel

    32\IDriverT.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc -

    c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. -

    c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc -

    c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) -

    McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee

    Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. -

    C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape

    Communications Corporation - C:\Program Files\Netscape Internet

    Service\ncupdatesvc.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program

    Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: OracleClientCache80 - Unknown owner - c:\OraHome1

    \BIN\ONRSD80.EXE
    O23 - Service: Check Point SecuRemote Service (SR_Service) - Check

    Point Software Technologies - C:\Program

    Files\CheckPoint\SecuRemote\bin\SR_Service.exe
    O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) -

    Check Point Software Technologies - C:\Program

    Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown

    owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 9894 bytes

  2. #2

    Default Re: Windows XP hangs after connecting to Internet/ opening browser

    One more thing the hijack this log file shows iE 6 but I had 7 and uninstalled that trying to see if that was causing the issue but the issue still persists even with Mozilla Firefox.

  3. #3
    Correct my English!
    Join Date
    Feb 2005
    Location
    Cycling somewhere
    Posts
    6,292

    Default Re: Windows XP hangs after connecting to Internet/ opening browser

    Have you got any firewall installed on your computer?

    (I haven't read through the log yet)

    Free, 24/7 telephone health advice service | Healthline - 0800 611 116

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    Join the unofficial PressF1 WCG team!



  4. #4

    Default Re: Windows XP hangs after connecting to Internet/ opening browser

    Don't have any firewall and don't even have the windows firewall enabled, my VPN had some issues with that. Moreover didn't really change anything installed/uninstalled and all of a sudden the issue started. Once I am on the net I can browse for 15-20 minutes and then everything freezes and I had to do a hard shutdown. Can't even do the Ctrl+Alt+Delete.

    Thanks for your time.

  5. #5

    Default Re: Windows XP hangs after connecting to Internet/ opening browser

    Don't have any firewall and don't even have the windows firewall enabled, my VPN had some issues with that. Moreover didn't really change anything installed/uninstalled and all of a sudden the issue started. Once I am on the net I can browse for 15-20 minutes and then everything freezes and I had to do a hard shutdown. Can't even do the Ctrl+Alt+Delete.

    Thanks for your time.

  6. #6
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: Windows XP hangs after connecting to Internet/ opening browser

    I think you've got something nasty.

    Put hijackthis in its own folder first, run it tick these entries, then tick fix checked.

    Close browser/s.

    Nasty

    O1 - Hosts: 200.100.1.63 ustdc3

    O4 - HKLM\..\Run: [WinSysW] C:\WINDOWS\136741L.exe

    O4 - HKLM\..\Run: [WinSys] C:\WINDOWS\136741W.exe

    Safe

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program
    Files\Java\jre1.6.0_03\bin\jusched.exe"

    Nasty

    O8 - Extra context menu item: &Search -http://edits.mywebsearch.com/toolbar...usearch.jhtml?
    p=ZNxmk570YYIN

    If you dont know what these are, or u didn't add them tick these

    O15 - Trusted Zone: http://*.camsps1

    O15 - Trusted Zone: http://vis1200.solutionbeacon.net

    O15 - Trusted Zone: *.solutionbeacon.net

    Get trojan remover

    Install it run it then click on scan. Then select all options under the utilities menu. This may restore task manager.

    Check add/remove programs if it opens. Look for Mywebsearch/Myway.

    Uninstall it if its there.
    Last edited by Speedy Gonzales; 28-11-2007 at 08:53 PM.

  7. #7

    Unhappy Re: Windows XP hangs after connecting to Internet/ opening browser

    Hello Speedy,

    Thanks for your help but it didn't work . I ran the trozen remover and it did fix couple of registry entries but didn't work, the system hangs even now after I connect.

    These entries are known I have added so should not be any issue because of these:

    O15 - Trusted Zone: http://*.camsps1

    O15 - Trusted Zone: http://vis1200.solutionbeacon.net

    O15 - Trusted Zone: *.solutionbeacon.net


    Also couldn't find Mywebsearch/Myway in Add/Remove.

    Below is the new hijack log after fixing the nasty entries

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:53:59 PM, on 11/28/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0013)
    Boot mode: Safe mode with network support

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\csrss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
    C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
    C:\Documents and Settings\Manish\My Documents\Downloads\HiJackThis\HijackThis.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\wbem\wmiprvse.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: McAfee AntiPhishing Filter - {41D68ED8-4CFF-4115-88A6-6EBB8AF19000} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\McAgent.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [VSOCheckTask] "C:\PROGRA~1\McAfee.com\VSO\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] C:\Program Files\McAfee.com\VSO\mcvsshld.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [OASClnt] C:\Program Files\McAfee.com\VSO\oasclnt.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [MPFExe] C:\PROGRA~1\McAfee.com\PERSON~1\MpfTray.exe
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\Run: [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe " -t (User 'Default user')
    O4 - Global Startup: 24Online Client.lnk = C:\Program Files\eLitecore\Cyberoam Client for 24Online\CyberoamClient.exe
    O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm
    O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm
    O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
    O9 - Extra button: (no name) - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra 'Tools' menuitem: McAfee AntiPhishing Filter - {39FD89BF-D3F1-45b6-BB56-3582CCF489E1} - c:\program files\mcafee\spamkiller\mcapfbho.dll
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O15 - Trusted Zone: http://*.camsps1
    O15 - Trusted Zone: http://vis1200.solutionbeacon.net
    O15 - Trusted Zone: *.solutionbeacon.net
    O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15030/CTSUEng.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1155281839234
    O16 - DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} (get_atlcom Class) - http://www.adobe.com/products/acrobat/nos/gp.cab
    O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29} (Creative Software AutoUpdate Support Package) - http://www.creative.com/su/ocx/15030/CTPID.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O23 - Service: Creative Audio Pack Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\APLicensing.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
    O23 - Service: McAfee.com McShield (McShield) - McAfee Inc. - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee Corporation - C:\PROGRA~1\McAfee.com\PERSON~1\MpfService.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - McAfee Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: Netscape Update Service (NCUpdateSvc) - Netscape Communications Corporation - C:\Program Files\Netscape Internet Service\ncupdatesvc.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
    O23 - Service: OracleClientCache80 - Unknown owner - c:\OraHome1\BIN\ONRSD80.EXE
    O23 - Service: Check Point SecuRemote Service (SR_Service) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_Service.exe
    O23 - Service: Check Point SecuRemote WatchDog (SR_WatchDog) - Check Point Software Technologies - C:\Program Files\CheckPoint\SecuRemote\bin\SR_WatchDog.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 8504 bytes

  8. #8

    Default Re: Windows XP hangs after connecting to Internet/ opening browser

    if you need shall upload the trozen log also if that helps.

  9. #9
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    28,039

    Default Re: Windows XP hangs after connecting to Internet/ opening browser

    Go Into my sig below, download and install/ run both Spybot S & D and the Free Spyware doctor - these will more than likely find a few more.
    They will help with the Browser speed, Spybot will rip out MyWay, so will Spyware doctor (usually). The latest versions of MyWay are not shown in Add/remove Programs.

    While at my sig, download Ccleaner, install and run it.

    When using spyware doctor, after it does the first scan on startup, go to the settings Button> Scan Setting> tick " Scan for rootkits.... See Here. The click on the Big SCAN MY COMPUTER button, it will take a lot longer to run but it should locate any other "bugs"

    You may need to disable system restore as well. To do this right click " My Computer> Properties> System Restore Tab, disable restore. MyWay hides in restore, if its not disabled, it may reinfect the moment you reboot.

    Had a similar customers problems today after running these two programs the browser was back to normal.
    Last edited by wainuitech; 28-11-2007 at 10:08 PM.

  10. #10
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: Windows XP hangs after connecting to Internet/ opening browser

    Run hijackthis again tick this entry then tick fix checked

    Close browser/s

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"

    Yup you may have to disable system restore.

    I would also boot into safe mode, and do a search for these files

    C:\WINDOWS\136741L.exe

    C:\WINDOWS\136741W.exe

    And delete them.

    And reboot, then see if task manager opens. If its does, turn SR back on.

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