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  1. #1
    Junior Member
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    Apr 2005
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    Default Xtra email error message when sending to @paradise.net.nz email accounts.

    I have sent several messages to @paradise.net.nz addresses, via Xtras SMTP server over the last day. For each of these emails, I have received the following email back from Xtras Mail administrator. Anyone getting this from sending to paradise email addresses from an xtra email account. I do think that the paradise email user has received my email anyway, but it is an annoying email to recieve.


    Mail System Delivery Report "Mail Administrator" <Postmaster@xtra.co.nz>

    As part of the delivery process, your message was relayed to a machine
    which does not handle delivery status notifications. As a result, it
    is not possible to determine whether the message will get to its final
    destination.

  2. #2
    Computer Technician wainuitech's Avatar
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    Aug 2007
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    Default Re: Xtra email error message when sending to @paradise.net.nz email accounts.

    Had a customer ask this the other day who had a similar problem. After ringing Xtra who said there was no problems about an hour later it Magically fixed it's self

    May pay to call Xtra if it does'nt come right.

    Dumb question time - is it only 1 particular email address at paradsie you are sending to (and is it correctly addressed) or every Paradise email address ?

  3. #3
    Modulator Greg's Avatar
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    Dec 2004
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    Default Re: Xtra email error message when sending to @paradise.net.nz email accounts.

    Can you turn off requesting email receipts and see if that helps?
    Bugger the cancer. I'm suffering from terminal inertia.

  4. #4
    Junior Member
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    Default Re: Xtra email error message when sending to @paradise.net.nz email accounts.

    Quote Originally Posted by wainuitech View Post
    Had a customer ask this the other day who had a similar problem. After ringing Xtra who said there was no problems about an hour later it Magically fixed it's self

    May pay to call Xtra if it does'nt come right.

    Dumb question time - is it only 1 particular email address at paradsie you are sending to (and is it correctly addressed) or every Paradise email address ?

    It was all 3 different paradise email addresses, that returned the error, out of the 3 emails I sent. I haven't emailed the addresses again, but I will contact xtra if it does reoccur.

  5. #5
    Junior Member
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    Default Re: Xtra email error message when sending to @paradise.net.nz email accounts.

    Quote Originally Posted by Greg View Post
    Can you turn off requesting email receipts and see if that helps?
    I don't know if you can, as the error message is sent via xtra. It is not one of those read receipts that you set up in Outlook, which I have turned off anyway.

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