Xtra email error message when sending to @paradise.net.nz email accounts.

[robbyp]

I have sent several messages to @paradise.net.nz addresses, via Xtras SMTP server over the last day. For each of these emails, I have received the following email back from Xtras Mail administrator. Anyone getting this from sending to paradise email addresses from an xtra email account. I do think that the paradise email user has received my email anyway, but it is an annoying email to recieve.


Mail System Delivery Report "Mail Administrator" <Postmaster@xtra.co.nz>

As part of the delivery process, your message was relayed to a machine
which does not handle delivery status notifications. As a result, it
is not possible to determine whether the message will get to its final
destination.

[wainuitech]

Had a customer ask this the other day who had a similar problem. After ringing Xtra who said there was no problems about an hour later it Magically fixed it's self

May pay to call Xtra if it does'nt come right.

Dumb question time - is it only 1 particular email address at paradsie you are sending to (and is it correctly addressed) or every Paradise email address ?

[Greg]

Can you turn off requesting email receipts and see if that helps?

[robbyp]

Had a customer ask this the other day who had a similar problem. After ringing Xtra who said there was no problems about an hour later it Magically fixed it's self

May pay to call Xtra if it does'nt come right.

Dumb question time - is it only 1 particular email address at paradsie you are sending to (and is it correctly addressed) or every Paradise email address ?

It was all 3 different paradise email addresses, that returned the error, out of the 3 emails I sent. I haven't emailed the addresses again, but I will contact xtra if it does reoccur.

[robbyp]

Can you turn off requesting email receipts and see if that helps?

I don't know if you can, as the error message is sent via xtra. It is not one of those read receipts that you set up in Outlook, which I have turned off anyway.