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  1. #1
    Junior Member
    Join Date
    Jun 2007
    Posts
    7

    Default Strange problem, PC stops responding

    I'm not sure what's going on, but my computer randomly stops responding. I can still move the mouse around, but when I mouse-over things, they do not highlight like normal, and I can't click them. If I have music playing at the time, it will continue playing regardless. If I press CTL+ALT+DEL, the screen comes up, but again, I can't press any buttons. One thing that happens that is weird though, if I leave my mouse over a button, or press the button and push CTL+ALT+DEL, the button will highlight, or press, but after the task manager box pops up, the problem persists.
    Also, at the same time this started happening, my registry (I'm assuming it is a registry problem) got messed up. The Add/Remove programs thing stopped working because almost all of the change/remove buttons disappeared. Also, my photoshop activation went missing and I had to reinstall that because it would not work without the activation. Ram should be no problem, I have a gig. Hard drive space should be fine, I've got like 20 free gigs.

    I would appreciate any suggestions, because this is really annoying me and I'd love to get to the bottom of it. Again, this is really random and happens regardless of what I'm doing or what programs/apps are open.

    Edit: Also, one thing to add. I am able to press the sleep button on my keyboard and put the computer to sleep. then I can turn it on and go to the log in screen (where it displays all the profiles) and everything works fine on all the profiles, but when I log into mine the problem is still there.
    Last edited by Bry; 23-06-2007 at 04:45 PM. Reason: forgot something

  2. #2
    Banned
    Join Date
    Dec 2006
    Location
    Watching the tech world from Auckland.
    Posts
    5,142

    Default Re: Strange problem, PC stops responding

    Try downloading and running the HJT file from Speedy's signature and post the report here so that he can have a look at it.
    Welcome to PF1.

  3. #3
    Debiant Myth's Avatar
    Join Date
    Feb 2005
    Location
    DFT
    Posts
    5,409

    Default Re: Strange problem, PC stops responding

    I had a computer doing weird stuff a while back. I ended up making a backup and reinstalling the operating system. Then this was on a windows 98 machine.

    You on the other hand may be more fortunate. Have you tried restoring your system (via System Restore) back to before you had these issues?
    Also, create a new account (as a test). Does it do the same things? have the same issues?
    (morganj): 0 is false and 1 is true, correct?
    (alec_eso): 1, morganj

  4. #4
    Junior Member
    Join Date
    Jun 2007
    Posts
    7

    Default Re: Strange problem, PC stops responding

    I tried restoring my system when I noticed this, but every time, no matter which restore point I chose, it came back saying that it was unable to complete the system restore.
    As for other accounts, the add/remove programs don't work on the other accounts either, but I'm not sure if they are having the same problem with the locking up.
    It isn't really locking up though, because sometimes it does it right when windows is in the process of loading all the programs and stuff when I start up, but it completes everything... I just can't click or select anything.
    Thanks for the replies, any more ideas?
    Edit: I just remembered doing something a while ago. I'm not sure if it was before of after this problem started occuring, or if it would even cause such a problem. Maybe someone here would know...
    I had needed to do a FireFox update, and it wouldn't work because FF always turned itself on in the task manager (even though I didn't have anything open in FF) so there was always 2 different things that said FireFox under the runnying processes if I had FF open. I changed the name of the FireFox exe in the program files, and it seemed to stop it from opening itself so the update could install. (because it kept telling me to close FF, but it just kept opening that process back up the second I told it to stop running). Would this affect anything, and does anyone know why FireFox was doing this?

    And I did the log file thing. Not sure if I did it right, but here:
    http://hjt-data.trend-braintree.com/...report=3952663
    Last edited by Bry; 24-06-2007 at 12:31 PM.

  5. #5
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: Strange problem, PC stops responding

    Ah u download hijackthis put it in its own folder.

    Run it then click on scan and save a log. Post (copy and paste) the log in here.

  6. #6
    Junior Member
    Join Date
    Jun 2007
    Posts
    7

    Default Re: Strange problem, PC stops responding

    Logfile of Trend Micro HijackThis v2.0.0 (BETA)
    Scan saved at 7:33:01 PM, on 6/24/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    C:\WINDOWS\system32\CTsvcCDA.exe
    C:\WINDOWS\eHome\ehRecvr.exe
    C:\WINDOWS\eHome\ehSched.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
    C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
    C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\HPZipm12.exe
    C:\Program Files\Kodak\Pictures Now Transfer\pntsvc.exe
    C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\dllhost.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\MSN Messenger\usnsvc.exe
    C:\Program Files\AlienGUIse\wbload.exe
    C:\WINDOWS\Explorer.EXE
    C:\PROGRA~1\MOZILL~1\FIREFOX~.EXE
    C:\WINDOWS\ehome\ehtray.exe
    C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
    C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe
    C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe
    C:\Program Files\Micro Innovations\Wireless Laser Mouse\moffice.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\MSN Messenger\MsnMsgr.Exe
    C:\WINDOWS\eHome\ehmsas.exe
    C:\Program Files\Micro Innovations\Wireless Laser Mouse\MOUSE32A.DAT
    C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe
    C:\PROGRA~1\Intel\Wireless\Bin\Dot1XCfg.exe
    C:\Program Files\Mozilla Firefox~\firefox~.exe
    C:\Documents and Settings\Bryan\Desktop\HiJackThis_V2\HiJackThis_v2 .exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=5060912
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ie/...ch/search.html
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ie/.../www.yahoo.com
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = http://www.google.com/ig/dell?hl=en&...us&ibd=5060912
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://mmjb.musicmatch.com/mmjb/proc...emeVersion=3.1
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = *.local
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: Yahoo! IE Suggest - {5A263CF7-56A6-4D68-A8CF-345BE45BC911} - C:\Program Files\Yahoo!\Search\YSearchSuggest.dll
    O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
    O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust EZ Armor\eTrust Anti-Spam\QSP-2.1.215.5\QOELoader.exe"
    O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVTray.exe"
    O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\CAVRID.exe"
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Firewall\ca.exe"
    O4 - HKLM\..\Run: [FLMOFFICE4DMOUSE] C:\Program Files\Micro Innovations\Wireless Laser Mouse\moffice.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
    O4 - HKLM\..\Run: [mav_startupmon] "C:\Program Files\Common Files\WinAntiVirus Pro 2007\mav_startupmon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [BitTorrent] "C:\Program Files\BitTorrent\bittorrent.exe" --force_start_minimized
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKUS\S-1-5-21-464113647-1450858183-128203523-1006\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User 'Dan')
    O4 - HKUS\S-1-5-21-464113647-1450858183-128203523-1006\..\Run: [msnmsgr] "C:\Program Files\MSN Messenger\msnmsgr.exe" /background (User 'Dan')
    O4 - HKUS\S-1-5-21-464113647-1450858183-128203523-1006\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe" (User 'Dan')
    O4 - HKUS\S-1-5-21-464113647-1450858183-128203523-1006\..\Run: [Aim6] "C:\Program Files\Common Files\AOL\Launch\AOLLaunch.exe" /d locale=en-US ee://aol/imApp (User 'Dan')
    O4 - HKUS\S-1-5-21-464113647-1450858183-128203523-1006\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet (User 'Dan')
    O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
    O4 - Startup: Alienware Dock.lnk = C:\Program Files\AlienGUIse\AlienwareDock\ObjectDock.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk.disabled
    O4 - Global Startup: Digital Line Detect.lnk.disabled
    O4 - Global Startup: Microsoft Office.lnk.disabled
    O4 - Global Startup: Service Manager.lnk.disabled
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\OFFICE11\EXCEL.EXE/3000
    O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Bryan\Programs\IMVU\Run IMVU.lnk (file missing)
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zone.msn.com/binary...r.cab56986.cab
    O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
    O16 - DPF: {5D6F45B3-9043-443D-A792-115447494D24} (UnoCtrl Class) - http://messenger.zone.msn.com/EN-US/.../GAME_UNO1.cab
    O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab31267.cab
    O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary...t.cab56907.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/ge...sh/swflash.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
    O23 - Service: Autodesk Licensing Service - Autodesk - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
    O23 - Service: ##Id_String1.6844F930_1628_4223_B5CC_5BB94B879762# # (Bonjour Service) - Apple Computer, Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
    O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\ISafe.exe
    O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
    O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
    O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: McAfee Log Manager (McLogManagerService) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mclogsrv.exe (file missing)
    O23 - Service: mental ray 3.5 Satellite (32-bit) (mi-raysat_3dsmax9_32) - Unknown owner - C:\Program Files\Autodesk\3ds Max 9\mentalray\satellite\raysat_3dsmax9_32server.exe
    O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
    O23 - Service: pntsvc - Unknown owner - C:\Program Files\Kodak\Pictures Now Transfer\pntsvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
    O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
    O23 - Service: StarWind iSCSI Service (StarWindService) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
    O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust EZ Armor\eTrust EZ Antivirus\VetMsg.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Intel(R) PROSet/Wireless SSO Service (WLANKEEPER) - Intel(R) Corporation - C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe

    --
    End of file - 14990 bytes

  7. #7
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: Strange problem, PC stops responding

    Put hijackthis in its own folder, run it again tick these and tick fix checked.

    Close browser/s.

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O4 - HKLM\..\Run: [mav_startupmon] "C:\Program Files\Common Files\WinAntiVirus Pro 2007\mav_startupmon.exe" - this is rogue software.

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"

    O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\Bryan\Programs\IMVU\Run IMVU.lnk (file missing)

    Get Rogueremover in my sig update it then click on scan. It should HOPEFULLY remove WinAntivirus Pro 2007. I would say this is whats causing the not responding prob. Then reboot.

  8. #8
    Network Engineer SolMiester's Avatar
    Join Date
    Feb 2005
    Location
    Napier
    Posts
    8,184

    Default Re: Strange problem, PC stops responding

    Sounds like a corrupted profile to me. You said the other profiles are fine!......

    You will need to delete the profile and let it recreate when you log in again!

    You might want to backup your docs and e-mail 1st though
    HOME-LianLi PC-9F,ASRock P67Pro3, i5 2500k @4Ghz, 8Gb HyperX, ASUS GTX660 OC, Corsair Force 120 SSD, HP zIPS22", HOME SERVER HP ML110G6 HOST-Plex\Ubuntu\8

  9. #9
    Junior Member
    Join Date
    Jun 2007
    Posts
    7

    Default Re: Strange problem, PC stops responding

    Well I did all that.
    Thank you so much, you don't know how much I appreciate the help. I really do hope this solves the problem. I'll try to stay active here, maybe check out the general chat forum if you got one. I'll tell you if it happens any more, but hopefully this worked


    Oh yeah, another thing that I should add if this doesn't work, it isn't uncommon for the problem to occur when I push the volume buttons on my keyboard. I have no idea why that triggered it sometimes but it did. That wasn't the only time it froze though.

    Oh well, thanks again for the help, I hope it stops acting badly, or I'll have to put my laptop through the window xD

  10. #10
    Banned
    Join Date
    Dec 2006
    Location
    Watching the tech world from Auckland.
    Posts
    5,142

    Default Re: Strange problem, PC stops responding

    Bry the PF1 forum has a very active chat forum usually covering just about anything.

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