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  1. #1
    Senior Member
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    Jul 2006
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    Default Computer hangs when i exit things

    Sometimes when I exit something, e.g. Firefox my computer hangs. What I mean is I can move the mouse around (sometimes) but I cannot click anything and down in the taskbar Firefox is still displayed as being open. And sometimes it does the above, and then a beep comes from the computer and then I can't move the mouse at all. It hangs or lags or whatever you care to call it for anywhere between 5 - 30 seconds...
    Why is it doing this?
    This computers nearly brand new. Got it about 3 weeks ago.
    Intel Celeron 3.06Ghz (single core)
    ASUS P5VDC-MX motherboard
    XFX MX4000 PCI video card
    ANCIENT (5 - 6 years old) Maxtor 40GB HDD - Did a format 3 weeks ago when we got the computer, has about 10GB of space on it
    And 512mb of some kind of ram

    Why is it doing this? By the way, it doesn't do it EVERY time. Help please
    Thanks.
    Last edited by Fishy; 24-12-2006 at 01:21 PM.

  2. #2
    They call me David... The_End_Of_Reality's Avatar
    Join Date
    Oct 2005
    Location
    Wellington
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    Default Re: Computer hangs when i exit things

    Well first of all you had the stupidity to get a Celeron...

    What programs are doing it? all? a few? many? etc etc, list them, open Task Manager and see what is hogging the CPU.

    Run HijackThis and post the log.

    What Anti Virus/ Anti Spyware are you running?

    Is the RAM ok? did you test it for faults when you got it? (Memtest 86)

    Also is anything overclocked? CPU stable? (burn in tested?)
    Quote Originally Posted by Me
    It's a harddrive you idiot!

  3. #3
    Senior Member
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    Default Re: Computer hangs when i exit things

    We couldn't afford a better CPU and I just got the IT guy to pick the best cheap parts so this will do.

    I'm using AVG anti-spyware (formerly Ewido) and AVG free.

    In task manager System Idle Process and sometimes
    guard.exe (which is AVG anti-spyware) are hogging the most CPU. That's cos AVG anti-spyware scans everything that comes and goes on the computer.

    Can't do the memtest cos you gota put it on a floppy disk and I don't have one. Got a drive, but no disk.
    Nothing is overclocked cos i'm to scared of overheating it and plus I don't know how. Burn in test thing was fine.

    HJT log is as follows:

    Logfile of HijackThis v1.99.1
    Scan saved at 9:13:02 p.m., on 24/12/2006
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\taskswitch.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\WINDOWS\SOUNDMAN.EXE
    C:\WINDOWS\system32\VTTimer.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 4.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
    C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\DAEMON Tools\daemon.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Administrator\Desktop\hjt.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://count.flashget.com/count?stat....73.128&lng=en
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Int ernet Settings,ProxyOverride = 127.0.0.1
    O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: IeCatch5 Class - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\PROGRA~1\FlashGet\jccatch.dll
    O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)
    O2 - BHO: gFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\PROGRA~1\FlashGet\getflash.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
    O3 - Toolbar: FlashGet Bar - {E0E899AB-F487-11D5-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\fgiebar.dll
    O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
    O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Symantec\Norton Ghost 2003\GhostStartTrayApp.exe
    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
    O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
    O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
    O4 - HKLM\..\Run: [VTTrayp] VTtrayp.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb0 4.exe
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [DAEMON Tools] "C:\Program Files\DAEMON Tools\daemon.exe" -lang 1033
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
    O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
    O11 - Options group: [INTERNATIONAL] International*
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DL L
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: GhostStartService - Symantec Corporation - C:\Program Files\Symantec\Norton Ghost 2003\GhostStartService.exe
    O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe


    Also it normally hangs while something has been open for a while for some reason instead of doing when I open something then close it straight away. The things it's done it in so far is Firefox and explorer windows e.g. My Documents and My Computer. What is odd is that when closing games e.g. Need for speed underground 2 and CSS it doesn't do it...Strange because they use alot more resources than Firefox!
    Thanks for any suggestions.

  4. #4
    VoidMaster
    Join Date
    Dec 2004
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    5,892

    Default Re: Computer hangs when i exit things

    Older versions of Firefox had this problem, upgrade to ver 2.001 if you don't have it.

  5. #5
    Banned
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    Watching the tech world from Auckland.
    Posts
    5,142

    Default Re: Computer hangs when i exit things

    The latest version of FF does it periodically on my machine as well, usually when I am closing a tab in FF. Since it doesn't affect anything else I do I don't worry to much about it.

  6. #6
    Senior Member
    Join Date
    Jul 2006
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    394

    Default Re: Computer hangs when i exit things

    Yea ive got 2.001
    And it's not just firefox it did it on my documents a couple of times too.
    and sometimes when it hangs the computer beeps (its the beep when you hold down up,left and down all at the same time on the arrow pad on the keyboard, that same beep) and then the mouse becomes unmovable for about 30 seconds (and yes ive replaced mouse batteries its not that)

  7. #7
    They call me David... The_End_Of_Reality's Avatar
    Join Date
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    Location
    Wellington
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    Default Re: Computer hangs when i exit things

    Well you can download a bootable CD version of memtest and put it onto a CDRW, that is what I do...

    As for the log, re run in safe mode and remove these entries:

    C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    O2 - BHO: CVirtualDNSObj Object - {86C510E9-97EF-4749-914F-0280247BE3A6} - C:\WINDOWS\VirtualDNS.dll (file missing)

    O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    Quote Originally Posted by Me
    It's a harddrive you idiot!

  8. #8
    Long Time Member drcspy's Avatar
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    Default Re: Computer hangs when i exit things

    run a test on the hdd......
    There are two sides to any question; MY side and the WRONG side (Winston Churchill)

  9. #9
    Network Engineer SolMiester's Avatar
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    Default Re: Computer hangs when i exit things

    There are new downloads for this board on the asus web site dated 22/12/06,
    http://support.asus.com/download/dow...Language=en-us

    sounds to me like memory issues, you didnt say which RAM modules you are using!, value RAM?, you may wish to check compatiblity with the mobo.
    There are new BIOS which normally produce better stablilty, and greater range of memory classes.
    You could try a BIOS upgrade!

    edit - Merry Xmas...hehe
    HOME-LianLi PC-9F,ASRock P67Pro3, i5 2500k @4Ghz, 8Gb HyperX, ASUS GTX660 OC, Corsair Force 120 SSD, HP zIPS22", HOME SERVER HP ML110G6 HOST-Plex\Ubuntu\8

  10. #10
    Member
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    Default Re: Computer hangs when i exit things

    Run HJT again tick these entries and tick fix checked. Close browser/s first.

    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe" - Uninstall this. Update is here

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler

    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup

    O4 - HKLM\..\Run: [nwiz] nwiz.exe /install

    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit

    O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

    Have u got 2 versions of Nero installed?

    And install a firewall.

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