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  1. #1
    Junior Member
    Join Date
    Jun 2006

    Default Could not open

    First time logging question on PressF1.

    Anyway the problem is my friend having very slow connection to It takes more then 5hours to get the index page. Also it will take the same amount of time to go to any link provided within trademe. She is using dial up and every other sites works perfectly with out any cache. Problem happenned for about 3 days now. Look like there was some problem with trademe but got a message from trademe saying everything is fine there.

    - Windows XP SP2
    - IE 6
    - AVG
    - Connection thru Maxnet Dialup
    - Dialing from 03 438xxxx area

    Trouble shoots
    - Removing all saved data. (Cookies, files)

    - Change all IE settings to default.

    - ping
    Reply from... and was successful with no packet lost.

    - tracert
    3 request timed out
    4 request timed out
    5 request timed out
    6 []
    7 []
    8 []
    (This is the one that I got from my friend. She can get to the end in reasonable time)

    - Nobody who uses maxnet have no problem with trademe.

    - Tried to get firefox and she cannot go to (same as trademe)

    Any idea on this kind of issue?

    Suggestion on any other browser that uses other architecture than IE?

    Thanks alot! Stephen Kim

  2. #2
    rm -rf
    Join Date
    Jan 2005
    Christchurch, New Zealand

    Default Re: Could not open

    Run a spyware / virus scanner on the PC. The fact you can ping and tracert it indicate that the problem isn't network or connection related.

  3. #3
    Network Engineer SolMiester's Avatar
    Join Date
    Feb 2005

    Default Re: Could not open

    Hi, could be a profile problem, try another user a/c, or create one for testing, try accessing the site, if okay, you then no the issue is with the profile.
    HOME-LianLi PC-9F,ASRock P67Pro3, i5 2500k @4Ghz, 8Gb HyperX, ASUS GTX660 OC, Corsair Force 120 SSD, HP zIPS22", HOME SERVER HP ML110G6 HOST-Plex\Ubuntu\8

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