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  1. #1
    Smiling Down On Youse SurferJoe46's Avatar
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    Default E.S.L (English as a Second Language)

    Need a quick laugh in your tv shows?

    How 'bout those crazy Indian and Pakistanni tech-call centers, eh, folks? You call 'cause your newspaper's in the snowbank and all of a sudden you're talking to some guy named "Howard" in Bangalore with a thick accent and a thin grasp of winter. Hahahaha.

    You call AOL to find out why you are being charged double for dial-up, and you get "Apu" telling you in language he learned just last week to get this job, that you need to re-boot your computer.

    Well, it may amuse you to know that things look pretty funny from the other end of the phone line too.

    India's leading news channel, NDTV, is producing a sitcom called "The Call Centre" in which the beleaguered staff suffers the slings and arrows of dense, rude, racist callers from the U.K. and U.S.

    For instance, in one scene, the Telegraph reports, an American looking at porn on the Net calls for help because he can't switch off his computer. "Try shutting all the windows," the Indian tells him.

    The American says "hold on" and goes off to shut the windows in his apartment. Hahahaha.

    The Brits come off poorly in the show, but the Americans ... director Richa Sahai says, "Americans emerge as the most foul-mouthed and stupid in the episodes filmed so far."

    Tt's easy to find supporting anecdotal evidence among the real call center workforce.

    Saurabh Wig, 23, a former sales manager, told the Telegraph that, overall, British callers were "calmer and gentler" than Americans. "You get filthy anger boiling up straight away," he said. "I know it is frustrating, people trying to tell you things you don't want or have already tried, and I can understand people being rude. But why get racist?"

    Retisha Shetty said: "The British listen to what you're trying to sell and then say, 'No thanks'.

    You get Americans shouting, 'You f****** Indian b****, what the f*** are you calling me for?' "


    Tuesday, Feb. 7, 2006 in Good Morning, Silicon Valley


    Warum werden wir so früh alt und klug so spät?

  2. #2
    Lets play Metla's Avatar
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    Default Re: E.S.L (English as a Second Language)

    You get Americans shouting, 'You f****** Indian b****, what the f*** are you calling me for?'

    I'm going to side with the Yanks on this one.
    better Dredd then dead

  3. #3
    Frank and Earnest. Cicero's Avatar
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    Default Re: E.S.L (English as a Second Language)

    I got an Indian or similar the other day at a help desk,I know how the yank feels too.

  4. #4
    Wrinkly Member! B.M.'s Avatar
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    Default Re: E.S.L (English as a Second Language)

    I know how you all feel.

    I rang Dell not long ago and to my surprise wound up in India. After a hell of a struggle, the young lady said she would give me a number to ring where I could obtain help with my problem. Then, blow me down, if she didn’t rattle off the number I dialled to get her in the first place.

    It all proved too much and I burst into my entire Anglo Saxon vocabulary but I don’t think she understood even then. Can’t win!

  5. #5
    Elite
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    Default Re: E.S.L (English as a Second Language)

    It is so painful talking to these people.
    You have to concentrate about 5 times more, just to hold a basic conversation.

    The final address that a Dell part was delivered was so bad with typos or the wrong word (e.g. bay instead of building) that I'm surprised it even got near Dunedin.

  6. #6
    In a 1920s time warp Terry Porritt's Avatar
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    Default Re: E.S.L (English as a Second Language)

    Mind you, it was some time after we arrived in New Zealand, that we realised some form of English was being spoken, so don't be so quick in critcising our Indian friends

    My wife asked for 6 eggs at the dairy, and she was given a packet of Zig-Zag cigarette papers.

    On another occasion, on drawing some money out from the bank we were asked if we wanted it in tins; "Oh, whatever you usually do would be fine", was our answer.

    Another thing, has anyone noticed that they themselves do not have an accent? It is only other people who have accents.

    Like the girl in our local vets, who is as twangy as they come, who when I was trying to remember the name of the vet who treated our cat asked, "the one with the accent?" Yes, I said, the one who comes from California

    http://faculty.washington.edu/dillon...unciation.html
    Remembering Rich Conaty, 1954 - 2016....."and don't you never forget, rhythm saved the world, Aloha"

  7. #7
    Senior Member pctek's Avatar
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    Default Re: E.S.L (English as a Second Language)

    Its not their accents thats the problem. Its the same with any helpdesk staffed by "call-centre people" rather than techs:

    Q)My PC blew up!
    A)Reboot it.
    A)Adjust this setting.

  8. #8
    Frank and Earnest. Cicero's Avatar
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    Default Re: E.S.L (English as a Second Language)

    Quote Originally Posted by pctek
    Its not their accents thats the problem. Its the same with any help desk staffed by "call-centre people" rather than techs:

    Q)My PC blew up!
    A)Reboot it.
    A)Adjust this setting.
    Indeed,it's just that T like a good old reminisce,given half the chance.
    Don't mention anything that vaguely suggests music.

  9. #9
    Baking. bob_doe_nz's Avatar
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    Default Re: E.S.L (English as a Second Language)

    I can do two half decent indian voices
    My shutdown application

    Call me Angel Nob Bobstickles. The baking vending builder who can't fix it.

  10. #10
    Pedant and proud of it
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    Default Re: E.S.L (English as a Second Language)

    Quote Originally Posted by bob_doe_nz
    I can do two half decent indian voices
    Well, goodness gracious me .

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