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  1. #1
    dianne
    Join Date
    Jul 2005
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    Rangiora
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    7

    Smile Friend needs help with one pop up

    Operating Windows XP. When surfing gets a pop advertsing porn sites. Called "the best of promos" Qualified techncian cleared his computer of all nasties and computer came back but pop up problems still persists so it must still be buried deep in the system. Any clues as to how to rid the computer of this please?

  2. #2
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,855

    Default Re: Friend needs help with one pop up

    Get hijackthis http://www.merijn.org/files/hijackthis.zip from here

    http://www.spywareinfo.com/~merijn/

    Make a folder called HJT unzip this file into it. Run it,do a scan and post a log here.

    We'll see how good this technician is!

  3. #3

    Default Re: Friend needs help with one pop up

    Quote Originally Posted by summertime
    Qualified techncian cleared his computer of all nasties
    He must be good!
    try ewido
    http://www.ewido.net/en/
    make sure you update it after installation and do a "full scan"
    It'll take a while
    I haven't spoken to my wife for 18 months - I just don't dare to interrupt her.

  4. #4
    Lets play Metla's Avatar
    Join Date
    Dec 2004
    Location
    Mega City One
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    16,227

    Default Re: Friend needs help with one pop up

    Simple.

    Ring up tech, Tell him he muffed it.

    Would you put up with your car coming back from the mechanic with a wheel missing?......
    better Dredd then dead

  5. #5
    dianne
    Join Date
    Jul 2005
    Location
    Rangiora
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    Default Re: Friend needs help with one pop up

    Thanks for your help everyone. Will tell my friend. Another question please. I am running a real old pc......Windows ME.......can I use any of the above programmes to clear my pc of any nasties? Are the above programmes only compatible with XP. I did a scan using spyware dr and it detected 4 serious threats but would not allow me to "fix" the problems until I registered. I have already scanned with adaware, cc cleaner, avg.......can you suggest anything else that is free? Many thanks

  6. #6
    blank space
    Join Date
    Dec 2004
    Location
    Northland
    Posts
    1,796

    Default Re: Friend needs help with one pop up

    Have a look at the FAQs here at pressf1 and go down to the one on spyware and adware and have a good read and follow the instructions, get the progams recommended and run them, and then get back here with the results and then if all goes well tell the technoperson.

    This is what you want to do if you want to learn. (AND keep an eye on yr thread and respond/ keep in touch........ is the way to get things fixed.)

  7. #7

    Default Re: Friend needs help with one pop up

    ewido only runs on 2000, XP
    I haven't spoken to my wife for 18 months - I just don't dare to interrupt her.

  8. #8
    dianne
    Join Date
    Jul 2005
    Location
    Rangiora
    Posts
    7

    Default Re: Friend needs help with one pop up

    Brilliant advice. Thank you so much for that. As u can tell I am not computer savvy and quite frankly I am not that interested in learning all the ins and outs and deciphering which are the best programmes to use.......prefer instead to ask direct questions from the experts. The advice for checking out FAQ was brilliant and that certainly answers all my questions. Will look there 1st in the future

  9. #9
    blank space
    Join Date
    Dec 2004
    Location
    Northland
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    1,796

    Default Re: Friend needs help with one pop up

    Choice as a bucket

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