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Thread: SP-2 Unstable

  1. #1
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    Default SP-2 Unstable

    I recently updated my XP Home Edition to SP-2. This is about the third time that I have done this in the last year with the same results each time. My system goes unstable. I had hoped that MS had repaired or updated some previous issues. I should have learned my lesson the first time. My PC will lock hard on sp2 with no consistency as to when, length of time after boot, or running a software application. Each time I have had to do a system restore to a previous time before SP2 and each time the system maintained without a single lock. I have tried updating the motherboard bios, hard drive driver update, and I am running Trend Micro Suite (used to be McAfee). I also run Spybot and Adware on a regular basis and I donít believe that I have spyware. I donít know what to do now, as the system will not restore to any event and still remains unstable. I am thinking that it may be time to upgrade the board, CPU, and RAM anyway but I am still worried that wonít correct the issue.

  2. #2
    Lets play Metla's Avatar
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    Default Re: SP-2 Unstable

    Can you download and run everest home edition,then post your hardware specs (Everest will create a detailed list).
    better Dredd then dead

  3. #3
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    Default Re: SP-2 Unstable

    I am not sure this is what you had in mind but...This is a great utility. I have never seen such a complete list of specs. I dare not include the entire list on this reply. Is there anything I can do for a more compact version?

    Computer:
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    Internet Explorer 6.0.2900.2180 (IE 6.0 SP2)
    DirectX 4.09.00.0904 (DirectX 9.0c)

    Motherboard:
    CPU Type Intel Pentium IIIE, 800 MHz (6 x 133)
    Motherboard Name Asus P3V133 (3 ISA, 4 PCI, 1 AGP, 3 DIMM)
    Motherboard Chipset VIA VT82C693A Apollo Pro133
    System Memory 384 MB (SDRAM)
    BIOS Type Award Medallion (09/21/01)
    Communication Port Communications Port (COM1)
    Communication Port Communications Port (COM2)
    Communication Port ECP Printer Port (LPT1)

    Display:
    Video Adapter S3 Savage2000 (Diamond Viper II)
    3D Accelerator S3 Savage2000

    Multimedia:
    Audio Adapter Ensoniq ES1371 AudioPCI-97 Sound Card

    Storage:
    IDE Controller VIA Bus Master IDE Controller
    Floppy Drive Floppy disk drive
    Disk Drive Maxtor 6Y120P0 (120 GB, 7200 RPM, Ultra-ATA/133)
    Disk Drive Maxtor 5T020H2 (20 GB, 7200 RPM, Ultra-ATA/100)
    Optical Drive CREATIVE DVD8400E (8x/40x DVD-ROM)
    Optical Drive HP CD-Writer+ 9100 (8x/4x/32x CD-RW)
    SMART Hard Disks Status OK

    Partitions:
    C: (NTFS) 117239 MB (100544 MB free)
    D: (FAT32) 19530 MB (17189 MB free)

    Input:
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network:
    Network Adapter 3Com EtherLink XL 10/100 PCI For Complete PC Management NIC (3C905C-TX) (192.168.15.102)
    Modem U.S. Robotics 56K FAX INT PnP

    BIOS Properties:
    Vendor Award Software, Inc.
    Version ASUS P3V133 ACPI BIOS Revision 1003 Beta 002
    Release Date 09/21/2001
    Size 256 KB
    Boot Devices Floppy Disk, Hard Disk, CD-ROM
    Capabilities Flash BIOS, Shadow BIOS, Selectable Boot, EDD
    Supported Standards DMI, APM, ACPI, ESCD, PnP
    Expansion Capabilities ISA, PCI, AGP

    [ System ]

    System Properties:
    Manufacturer System Manufacturer
    Product System Name
    Version System Version
    Serial Number SYS-1234567890
    Wake-Up Type Power Switch

    [ Motherboard ]

    Motherboard Properties:
    Manufacturer ASUSTeK Computer INC.
    Product P3V133
    Version REV 1.xx
    Serial Number xxxxxxxxxxx

    [ Chassis ]

    Chassis Properties:
    Manufacturer Chassis Manufacture
    Version Chassis Version
    Serial Number Chassis Serial Number
    Asset Tag Asset-1234567890
    Chassis Type Tower
    Boot-Up State Safe
    Power Supply State Safe
    Thermal State Safe

    [ Memory Controller ]

    Memory Controller Properties:
    Error Detection Method None
    Supported Memory Speeds 70ns, 60ns, 50ns
    Supported Memory Types DIMM, SDRAM
    Supported Memory Voltages 3.3V
    Maximum Memory Module Size 256 MB
    Memory Slots 3

    [ Processors / Intel Pentium III Processor ]

    Processor Properties:
    Manufacturer genuine intel
    Version Intel Pentium III Processor
    External Clock 133 MHz
    Maximum Clock 800 MHz
    Current Clock 800 MHz
    Type Central Processor
    Voltage 2.9 V
    Status Enabled
    Upgrade Slot 1
    Socket Designation SLOT 1

    [ Caches / L1 Cache ]

    Cache Properties:
    Type Internal
    Status Enabled
    Operational Mode Write-Back
    Associativity 4-way Set-Associative
    Maximum Size 32 KB
    Installed Size 32 KB
    Supported SRAM Type Synchronous, Pipeline Burst
    Current SRAM Type Synchronous, Pipeline Burst
    Socket Designation L1 Cache

    [ Caches / L2 Cache ]

    Cache Properties:
    Type Internal
    Status Enabled
    Operational Mode Write-Back
    Associativity 4-way Set-Associative
    Maximum Size 512 KB
    Installed Size 256 KB
    Supported SRAM Type Synchronous, Pipeline Burst
    Current SRAM Type Synchronous, Pipeline Burst
    Socket Designation L2 Cache

    [ Memory Modules / DIMM 1 ]

    Memory Module Properties:
    Socket Designation DIMM 1
    Type DIMM, SDRAM
    Installed Size 256 MB
    Enabled Size 256 MB

    [ Memory Modules / DIMM 2 ]

    Memory Module Properties:
    Socket Designation DIMM 2
    Type DIMM, SDRAM
    Installed Size 128 MB
    Enabled Size 128 MB

    [ Memory Modules / DIMM 3 ]

    Memory Module Properties:
    Socket Designation DIMM 3
    Type DIMM, SDRAM
    Installed Size Not Installed
    Enabled Size Not Installed

    [ Memory Devices / DIMM 1 ]

    Memory Device Properties:
    Form Factor DIMM
    Type DRAM
    Type Detail Synchronous
    Size 256 MB
    Total Width 72-bit
    Data Width 64-bit
    Device Locator DIMM 1

    [ Memory Devices / DIMM 2 ]

    Memory Device Properties:
    Form Factor DIMM
    Type DRAM
    Type Detail Synchronous
    Size 128 MB
    Total Width 72-bit
    Data Width 64-bit
    Device Locator DIMM 2

    [ Memory Devices / DIMM 3 ]

    Memory Device Properties:
    Form Factor DIMM
    Type DRAM
    Type Detail Synchronous
    Device Locator DIMM 3

  4. #4
    Lets play Metla's Avatar
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    Default Re: SP-2 Unstable

    Thats plenty of info, What I was looking for was your specific Motherboard and cpu,both of which are clearly identifed, I just done a quick google to see if there were any widespread damage reports of the same combination and sp2, This doesn't apear to be the case.

    If you were keen you could update your bios,and update all your drivers if you haven't done so,though the lack of info on Google means this may be a waste of time. Can't hurt to try if you have an upgrade in the works.

    The only other issue (off the top of my head) is what your installing sp2 from,is it the exact same package used each time,or a fresh download of sp2?
    better Dredd then dead

  5. #5
    Moderator Jen's Avatar
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    Default Re: SP-2 Unstable

    One thing to be careful of is to shut down any Antivirus program completely you have running before installing SP2 (making sure you are off the internet at this stage). Are you getting the SP2 drip fed via the MS Update site or have you downloaded the complete SP2 as a single exe and are installing it manually?

  6. #6
    Frank and Earnest. Cicero's Avatar
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    Default Re: SP-2 Unstable

    Or do you have a disc ex PC World mag.?

  7. #7
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    Default Re: SP-2 Unstable

    SP2 was downloaded prior to install. I did not disable my Trend Micro Virus scan or web connection.

    I am thinking that it maybe more related to a timing error that hoses the CPU. The internal clock has never been quite right. Being so spratic on system lock-up, could this be an area to consider?

  8. #8
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    Default Re: SP-2 Unstable

    Hi,

    you mentioned that you have updated your 'hard drive drivers' Are you referring to the VIA Hyperion chipset drivers? If not then I strongly suggest that you try this. The other problem with the Apollo Pro 133 chipset is that it often had problems with AGP 4x, if you can disable this in the bios it's worth a go. The other 2 suspects are your video drivers and sound drivers, but problems with the latter will usually at least produce a crash dump.

  9. #9
    tweakedgeek tweak'e's Avatar
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    Default Re: SP-2 Unstable

    Quote Originally Posted by Hawkflyer
    Each time I have had to do a system restore to a previous time before SP2
    have you tried a fresh install of XP ?

    most of the time when service pack cause problems the system either has incompatible drivers (or major software) or is in generally poor shape to start with.

    save all data, format, reinstall XP, install SP2, install upto date drivers and programs.
    Tweak it till it breaks

  10. #10
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    Default Re: SP-2 Unstable

    For all of those that have helped me so far and gave me there best, I would like to say thank you very much.

    Here is what I have discovered about the lockups. HP PSC 2410 Photosmart all in one printer connected (via USB) into computer, computer locks up. Printer unplugged from computer system runs stable without any hiccups. Updated drivers did not help.

    Does anybody know if a print server interface would help to resolve this as I want to hook up a second PC anyway?

    Thanks again.

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