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  1. #1
    Junior Member
    Join Date
    Jan 2005
    Posts
    3

    Default Help pages in Win XP

    Recently lost ability to view help pages in some applications e.g. Word , Excel etc. Help page opens with left hand pane showing contents and right hand pane has message" ACTION CANCELLED! Internet explorer unable to link ..... " etc. etc. and can't open any items from contents list. Has this got anything to do with Service pack 2 or firewall?
    Jonw

  2. #2
    Senior Member
    Join Date
    Dec 2004
    Posts
    848

    Default Re: Help pages in Win XP

    Have a look in your program files for C:\Program Files\Microsoft Office and go to this folder C:\Program Files\Microsoft Office\Office\1033 and see if you have all the help files in there.

    You may have to reinstall them.
    hth
    The wise are not wise because they make no mistakes. They are wise because they correct their mistakes as soon as they recognize them. - Orson Scott Card (1951- ),

  3. #3
    Junior Member
    Join Date
    Jan 2005
    Posts
    3

    Default Re: Help pages in Win XP

    Hi . Files in Office\1033 are there but system can't read the .CHM files (compiled HTMLhelp docs) I will check out security settings? Something weird goin on.
    Regards

  4. #4
    Senior Member
    Join Date
    Dec 2004
    Posts
    848

    Default Re: Help pages in Win XP

    The first thing you should do is with any office app open click help and then detect and repair.
    It will ask for your office disks .
    Then you can narrow down where the problem is.
    hth
    The wise are not wise because they make no mistakes. They are wise because they correct their mistakes as soon as they recognize them. - Orson Scott Card (1951- ),

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