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  1. #1
    beetle
    Guest

    Default OT : installation breakages.

    way OT here,



    when a retailer is installing a peice of equipment (anything : big / small etc) in this case talking about a spa pool.

    what is the usuall protocol if they break it or damage it in the process of installing it?

    who pays? or who fixes it ? when it is already on site so to speak. ? can you ask for full replacement?


    its been one of those weeks where if its gonna go wrong it has and will.
    and now we are left holding the egg so to speak after it has broken.....


    so we now have a new spa installed that we cant use as it is broken..... or damaged.... it will work but the point is we dont want to use broken items as it may injure someone......

    what can we do? is it possible for a full replacement? money back or what?

    :|


    beetle


  2. #2
    metla
    Guest

    Default Re: OT : installation breakages.

    Who ever done the damage is respocible for fixing it/,making right.

    If you have paid for the item and install then they are obliged to present you with an installed working unit.

    If they dont agree,Get nasty,real nasty,throw the book at them,.

  3. #3
    Capt.Hook
    Guest

    Default Re: OT : installation breakages.


    If the retailer was installing it and broke it,they should pay for replacemant.They should have insurance for this problem occuring.If you haven't paid for the spa yet, Don't.If you have it's a replacemant or money back.Any problems,get the Fair Go team in.

    Pointless me booking in for a holiday Beetle if the spa is broke.

    Best of luck.

    Hook


  4. #4
    beetle
    Guest

    Default Re: OT : installation breakages.

    Havent even used it yet.....

    and it has not had any water in it yet......

    beetle

  5. #5
    metla
    Guest

    Default Re: OT : installation breakages.

    Insurence is a moot point,Most won't claim as the insure company will just up the premiums,and if they do constant claims(and i assure you damage in many business are very commen) then the premuims will skyrocket.

    So,In makes no difference as to how they will cover it,But cover it they have to.

  6. #6
    metla
    Guest

    Default Re: OT : installation breakages.

    Holy...me speel bad

  7. #7
    R2x1
    Guest

    Default Re: OT : installation breakages.

    The Installers job is to fix/replace the unit, your job is to advise them where the nearest coffee machine is(optional)

  8. #8
    Bazza
    Guest

    Default Re: OT : installation breakages.

    > Who ever done the damage is respocible for fixing
    > it/,making right.


  9. #9
    metla
    Guest

    Default Re: OT : installation breakages.

    geees...whoever you quoted sure can't spell well, other then that they seem amazingly intelligent and worth taking heed of.....

  10. #10
    beetle
    Guest

    Default Re: OT : installation breakages.

    am glad he doesnt work for me then....

    may never get anything done round here then, ......


    need liams coffee machine i think....... how much is a cup of coffee??? $1.50?
    $2.00? may need to sell a lot of coffee to cover cost of repair or replacement....spa.



    thanxs all.

    beetle

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