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  1. #1
    Naraku Kasai
    Guest

    Default AVG Resident shield

    About 3 days ago AVG picked up a virus in my computer, and as it's meant to do it deleted the thing, but the next day when I booted up and did the usual, the AVG Resident Shield pointed out it had detected a virus with C:/system restore information..etc and although I've tried to clear it with AVG- as it suggests, it has picked it up. I assume this is because the system restore files are locked when windows is running. This message has popped up once every few hours for a couple of days now and it's getting annoying. I don't want to delete all but the most recent restore point, even if that is the easy option, as I may need to go back a few weeks for who knows what reason one day. Anyway, I'm just looking for a solution to ridding me of either that restore point which saved while the virus was there, or just removing the virus from it.
    I don't mind either way.
    Any help will be appreciated! -Tony.

  2. #2
    stu140103
    Guest

    Default Re: AVG Resident shield

    > About 3 days ago AVG picked up a virus in my
    > computer, and as it's meant to do it deleted the
    > thing, but the next day when I booted up and did the
    > usual, the AVG Resident Shield pointed out it had
    > detected a virus with C:/system restore
    > information..etc and although I've tried to clear it
    > with AVG- as it suggests, it has picked it up. I
    > assume this is because the system restore files are
    > locked when windows is running. This message has
    > popped up once every few hours for a couple of days
    > now and it's getting annoying. I don't want to delete
    > all but the most recent restore point, even if that
    > is the easy option, as I may need to go back a few
    > weeks for who knows what reason one day. Anyway, I'm
    > just looking for a solution to ridding me of either
    > that restore point which saved while the virus was
    > there, or just removing the virus from it.
    > I don't mind either way.
    > Any help will be appreciated! -Tony.
    Tony:

    If you boot up the computer in "safe" mode then run AVG and see if it detects the virus in system restore, then let AVG remove the viruses from the system restore.

    What OS are you running?

    Hope that helps

  3. #3
    IanJ
    Guest

    Default Re: AVG Resident shield

    Naraku, the best way to delete a virus from your System Restore file is to disable it, restart your computer run your anti-virus program (removing any remaining viri) and then re-enable System Restore and then restart the computer.

    To disable/enable System Restore right click on My Computer, choose the System Restore Tab, check the box that says "Turn off System restore on all drives" and then restart the computer.

    Ian

  4. #4
    Naraku Kasai
    Guest

    Default Re: AVG Resident shield

    Thanks both you you, I must admit I was a bit lazy and didn't even look through Grisoft's FAQ's which had the answer there already, but all the same thanks.

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