Since August I have been trying to download 2 of your free programs, Cookie Cutter and Web Weaver without success. I navigate your web site to the downloads section ok, select the items and wait - nothing happens.The problem does not appear to be my software, I have just downloaded a File Mgr update from MS on the second attempt tonight and after three failures to connect with Support on previous evenings.

I have only recently gone on the internet, is inexperience my problem?

My machine is a Pentium-S 100 with 48meg ram and Windows 3.1, IE3.1.

I would appreciate your advice, thanks