Page 1 of 2 12 LastLast
Results 1 to 10 of 16
  1. #1
    Helper < Helped DeSade's Avatar
    Join Date
    Mar 2005
    Location
    Earthquake HQ
    Posts
    3,681

    Default Outlook IMAP sync issue

    I have a problem with IMAP on Outlook.

    It was working fine but now I am getting send and receive errors and nothing I have tried is working.

    This is the send/receive error
    Click image for larger version. 

Name:	Sync.jpg 
Views:	24 
Size:	56.6 KB 
ID:	11358

    This is the error from Test Account Settings
    Click image for larger version. 

Name:	account.jpg 
Views:	18 
Size:	68.8 KB 
ID:	11359

    After some googling I disabled the ESET plugin for Outlook but that did not resolve the issue.
    Nothing has been changed from my end, it just stopped working.

    Its worth noting that the webmail is still sending and receiving without issue.
    Even with this confirmation I had the mail server rebooted as well but still no fix.

    Help is appreciated.
    The Internet moves in mysterious ways.

  2. #2
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    29,057

    Default Re: Outlook IMAP sync issue

    Is this the inbuilt outlook App (in Windows 10/11), OR the Actual Outlook Program that comes with Office. ??? If its the office version, depending on the age of it, there may be a insecure issue with older versions. Basically Outlook 2013 and earlier are not compatible.

  3. #3
    Helper < Helped DeSade's Avatar
    Join Date
    Mar 2005
    Location
    Earthquake HQ
    Posts
    3,681

    Default Re: Outlook IMAP sync issue

    Quote Originally Posted by wainuitech View Post
    Is this the inbuilt outlook App (in Windows 10/11), OR the Actual Outlook Program that comes with Office. ??? If its the office version, depending on the age of it, there may be a insecure issue with older versions. Basically Outlook 2013 and earlier are not compatible.
    Office Pro Plus 2013
    Its worked fine for years, not sure why its stopped working.
    SSL and TLS settings are all fine.
    I am at a loss

    When you say Outlook 2013 and earlier are not compatible,, not compatible with what exactly?
    The Internet moves in mysterious ways.

  4. #4
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    29,057

    Default Re: Outlook IMAP sync issue

    Quote Originally Posted by DeSade View Post
    Office Pro Plus 2013
    Its worked fine for years, not sure why its stopped working.
    SSL and TLS settings are all fine.
    I am at a loss

    When you say Outlook 2013 and earlier are not compatible,, not compatible with what exactly?
    Just because its worked for years doesn't mean anything, unfortunately, putting it quite simply -- Its to old / Not Compatible with Microsoft ( and many other) Email providers Security Settings. Even outlook 2016 is about to hit the same brick wall.

    Have a read :
    Also scroll down to "Current status"

    https://techcommunity.microsoft.com/...r/ba-p/2684142

    Microsoft, just a few weeks ago changed security settings and some devices like Printers that use scan to email stopped working with invalid Passwords, the passwords were correct, just the older software is blocked / out of date.

    See it all the time, outdated Outlooks, ( same wording as you provided) install something like EMClient, exact same settings and away it goes working perfectly.
    Last edited by wainuitech; 05-08-2022 at 03:18 PM.

  5. #5
    Helper < Helped DeSade's Avatar
    Join Date
    Mar 2005
    Location
    Earthquake HQ
    Posts
    3,681

    Default Re: Outlook IMAP sync issue

    I'm not getting the block message that the article mentions.

    I'll be damned if I am going to pay for a sub to 365
    Do I have any other options?
    The Internet moves in mysterious ways.

  6. #6
    Senior Member paulw's Avatar
    Join Date
    Dec 2004
    Location
    Morrinsville
    Posts
    4,338

    Default Re: Outlook IMAP sync issue

    Quote Originally Posted by wainuitech View Post
    Just because its worked for years doesn't mean anything, unfortunately, putting it quite simply -- Its to old / Not Compatible with Microsoft ( and many other) Email providers Security Settings. Even outlook 2016 is about to hit the same brick wall.

    Have a read :
    Also scroll down to "Current status"

    https://techcommunity.microsoft.com/...r/ba-p/2684142

    Microsoft, just a few weeks ago changed security settings and some devices like Printers that use scan to email stopped working with invalid Passwords, the passwords were correct, just the older software is blocked / out of date.

    See it all the time, outdated Outlooks, ( same wording as you provided) install something like EMClient, exact same settings and away it goes working perfectly.
    I thought it was Gmail that had just changed the security for logins.
    Regards,

    Paul W
    Taco Bell is not a Mexican telephone company

  7. #7
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    29,057

    Default Re: Outlook IMAP sync issue

    Quote Originally Posted by paulw View Post
    I thought it was Gmail that had just changed the security for logins.
    They did, so did Microsoft.

  8. #8
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    29,057

    Default Re: Outlook IMAP sync issue

    Quote Originally Posted by DeSade View Post
    I'm not getting the block message that the article mentions.

    I'll be damned if I am going to pay for a sub to 365
    Do I have any other options?
    Its the same type of thing, look at the 1st and 2nd message you posted, the server login failed - cannot connect to Server.

    Your user name / password will be correct ( as you pointed out by the web mail working) , but read the links, Microsoft has killed earlier versions of office and are no longer compatible, this is why you are getting the errors.

    If you don't want to upgrade, that's your choice, AGAIN if you read what I actually wrote "See it all the time, outdated Outlooks, ( same wording as you provided) install something like EMClient, exact same settings and away it goes working perfectly." There's a free and a paid version, works fine, will even import your existing account / Emails.
    Last edited by wainuitech; 05-08-2022 at 05:22 PM.

  9. #9
    Soaring like an Eagle gary67's Avatar
    Join Date
    Aug 2007
    Location
    In a field in Hanmer
    Posts
    15,133

    Default Re: Outlook IMAP sync issue

    Just move to EM client, and Softmaker free office, that's what I did as MS office was too expensive and I realised I didn't need it.

    Now if I could find a Topo map program like Memory map or Map toaster for Linux I would swap OS as well but I can't and i have a couple of other must have programs that are Windows only.

  10. #10
    Helper < Helped DeSade's Avatar
    Join Date
    Mar 2005
    Location
    Earthquake HQ
    Posts
    3,681

    Default Re: Outlook IMAP sync issue

    So I followed the advice and downloaded EM Client.
    I like the look of it but I cannot get it to work with my IMAP account.
    Anyone familiar with the ins and outs of EM and could help please?
    The Internet moves in mysterious ways.

Similar Threads

  1. Outlook for Android & IMAP
    By hueybot3000 in forum PressF1
    Replies: 7
    Last Post: 06-08-2015, 08:48 PM
  2. imap & Outlook 2013
    By 1101 in forum PressF1
    Replies: 3
    Last Post: 25-07-2013, 06:46 PM
  3. imap & Outlook questions
    By 1101 in forum PressF1
    Replies: 3
    Last Post: 24-02-2013, 07:25 PM
  4. DVD Flick AVI Audio Sync Issue
    By aidanmaz in forum PressF1
    Replies: 11
    Last Post: 24-07-2009, 01:42 PM
  5. IMAP outlook
    By Adamnz in forum PressF1
    Replies: 1
    Last Post: 18-06-2007, 07:22 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •