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  1. #1
    Senior Member piroska's Avatar
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    Default Phone Transfer issue

    I happily use the ancient Xperia to move photos off phone onto desktop. See pic.

    Bought a less ancient but still old Moto G4.
    Zilch...nothing. It sees it...but EMPTY is all I get...no folders, no nothing.
    MTP is enabled on both. Fiddled with the Moto for ages, nothing makes a difference.

    Yes I could use a program like airdroid but I don't why a 3rd party...I just want cable.

    I read (and tried) all sorts of stuff, Amending Nemo, fiddling with Mtp libs and so on. None of it makes a difference.
    Interestingly airdroid works but all other file transfer stuff doesnt. Yet as you see I can do it with the xperia. Which is 15 yrs old now.

    The xperia is fine, except it goes flat (with new battery) quick, compared with Moto, and the moto has a few better appearance choices. It also did have a suck sms app...but well....

    Currently back using the xperia as a recharge often beats the extreme annoyance of no file transfer etc

    Any ideas? Short of binning it. I don't want suggestions on fiddling about within Linux cause I have established that isn't the issue.Click image for larger version. 

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    Last edited by piroska; 07-01-2022 at 09:21 AM.
    Ex-pctek

  2. #2
    Senior Member paulw's Avatar
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    Default Re: Phone Transfer issue

    I have an old G4 and just ran it up. After I plug in the USB cable I have to pull down top of the screen to see "Androd System. USB charging this device" Open that and then select Transfer Files and you should be able to dee the directory structure of the phone from your PC.
    Regards,

    Paul W
    Taco Bell is not a Mexican telephone company

  3. #3
    Senior Member piroska's Avatar
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    Default Re: Phone Transfer issue

    Quote Originally Posted by paulw View Post
    "Androd System. USB charging this device" .
    Done that. It still wouldn't show up.
    Beginning to think phone is dodgy, I factory reset it and still the same.
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  4. #4
    Senior Member paulw's Avatar
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    Default Re: Phone Transfer issue

    Is the phone Android 8?
    Regards,

    Paul W
    Taco Bell is not a Mexican telephone company

  5. #5
    amateur expert dugimodo's Avatar
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    Default Re: Phone Transfer issue

    tried a different cable ?
    Ryzen 2700X, 16Gb DDR4RAM, 512GB M.2 NVME SSD, MSI GTX1070

  6. #6
    Senior Member piroska's Avatar
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    Default Re: Phone Transfer issue

    Quote Originally Posted by dugimodo View Post
    tried a different cable ?
    Yes. No difference.
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  7. #7
    Senior Member piroska's Avatar
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    Default Re: Phone Transfer issue

    Quote Originally Posted by paulw View Post
    Is the phone Android 8?
    7. Anyway lost interest, gone back to old phone. Even older. That works.
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  8. #8
    Senior Member paulw's Avatar
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    Default Re: Phone Transfer issue

    Quote Originally Posted by piroska View Post
    7. Anyway lost interest, gone back to old phone. Even older. That works.
    May explain it. You should be able to do an update to 8 . Normally happens automatically.
    Regards,

    Paul W
    Taco Bell is not a Mexican telephone company

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