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  1. #11
    Computer Technician wainuitech's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    Quote Originally Posted by bk T View Post
    Good morning, 1101, but, it worked perfectly fine with my old Win10 (before I upgraded to Win11 recently) from day 1 since I bought this Printer.
    Quite used how the way it works; but, anyway, I got to change my good old habit.
    Could be as 1101 suggested, smb could be the issue. SMB by default is turned off due to outdated and just a tad insecure.

    the upgrade to W11 may have disabled it again.

    You Can check by going into the OLD control Panel ( in search type in control) Then from programs and Features - Top left " Turn windows features on or Off" Scroll down look for SMB, turn back on again, a tick is ON ( if Off) after it reboots try again.

  2. #12
    Senior Member 1101's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    even enabling SMB1 in later Win10 builds doesnt allways work properly .
    MS really stuffed it with some new bugs that they are now never going to fix (in Win10 ) .

    The other option is seeing if there is newish a Firmware update for the printer .

    edit, there is a firmware update . Allways a small risk with firmware updates though
    https://support.brother.com/g/b/down...ng=4&type3=375
    Last edited by 1101; 09-12-2021 at 02:05 PM.

  3. #13
    Member bk T's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    Brother Utilities - Software Update says it has the latest.

  4. #14
    Senior Member 1101's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    Quote Originally Posted by bk T View Post
    Brother Utilities - Software Update says it has the latest.
    Firmware, not software . very different .

  5. #15
    Member bk T's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    Thanks, 1101. Checked my Firmware is version W and the latest available is X.

    Do you think that Wireless connection should be OK ?

    The website only says 'USB' and 'Network' connections, no mention about wireless network.

  6. #16
    Member bk T's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    Updated the Firmware to version X. from within the Brother Utilities...

    Doesn't resolve the problem.

  7. #17
    Computer Technician wainuitech's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    For some reason Scanning Via Wireless Connections can give some weird / Odd problems, espicially from the Printer to PC, but other way around is more stable.

    Just a "maybe" thought -- Is Network discovery still turned on ? When Sending from the printer to the PC its basically sending to a Network folder, where as Scanning from the PC FROM the Scanner is pulling from the scanner

  8. #18
    Member bk T's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    Thanks, guys.

    After some fiddling around, I managed to get it all working: I uninstalled the software/drivers using their Brothers Utilities/Uninstall.
    Then reinstalled. All the functions are working OK.

    However, I can't see any way I can configure where to store the scanned files. It automatically goes to: This PC >Pictures >Control Center4 >Scan .

    Surely, there's a way to specify where I want to store the file??

  9. #19
    Computer Technician wainuitech's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    haven't looked ( don't have control Center installed) but scroll down to How to change settings for Scan to File: https://support.brother.com/g/b/faqe...aq00002780_001

  10. #20
    Senior Member 1101's Avatar
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    Default Re: Brother MCF-L2713DW to Win11

    Quote Originally Posted by bk T View Post

    Surely, there's a way to specify where I want to store the file??
    You can change that setting.
    However, there used to be a bug in older versions of the software where changing the saved scan location caused issues , so I allways now leave it as is & add a shortcut to that folder on the desktop .

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