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  1. #1
    Junior Member
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    Default New email for covid

    I have been trying to set up a second email address so that my wife and I can get our vaccination certificates. For some reason the system requires separate accounts for each person. I was apparently successfully in set up an account with gmail, (where our current account is), in setting up the account in Outlook I get to the stage where it establishes a network connection (successful), and searches for the server settings (Unsuccessful).

    The response is:

    "An encrypted connection to your mail server is not available, click next to attempt using an unencrypted connection (again unsuccessful)

    The response is:

    "Log onto incoming mail server imap - the connection to the server failed.

    Send test message: Cannot send message, Verify the email address in your account properties. The server responded 530 5.7.0 must issue a STARTTLS command first mm 22sm840767pjb - gsmtp.

    Can anyone help?

  2. #2
    Senior Member
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    Sep 2007
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    Lower Hutt, NZ
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    808

    Default Re: New email for covid

    You’ve not said what smtp settings you’ve used. Normally the port. Either 465 or 587.

    Have you followed this? https://support.microsoft.com/en-us/...e-e30318c2c081

  3. #3
    Senior Member piroska's Avatar
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    Default Re: New email for covid

    Quote Originally Posted by Brucem View Post
    I have been trying to set up a second email address so that my wife and I can get our vaccination certificates. For some reason the system requires separate accounts for each person.
    Nope.
    I got my mums under an alias of my email address. me@thedomainname...her@thedomainname...
    Ex-pctek

  4. #4
    Soaring like an Eagle gary67's Avatar
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    Default Re: New email for covid

    What version of outlook, some are simply too old for Gmail to support anymore

  5. #5
    Computer Technician wainuitech's Avatar
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    Wellington
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    Default Re: New email for covid

    Quote Originally Posted by gary67 View Post
    What version of outlook, some are simply too old for Gmail to support anymore
    yep see it a lot. The official Guff from Gmail is Outlook 2016 or newer.

  6. #6
    Junior Member
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    Default Re: New email for covid

    I have successfully created a new account using Mail, it probably is the old version of Outlook causing the problem. Some time ago I had a problem removing an obsolete address, and did that in Mail. Thanks for the comments and advice.

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