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  1. #1

    Default How do I change the user name and password?

    Have changed premises which means a new user name and password. Easy enough to change on the PC but I am wanting to use Chromecast which, of course, connects to the net and will need to be updated but I don't know how to change it.

    Your help is appreciated.
    It is better to wear out than to rust out.
    - Richard Chamberlain, Tour of the Hebrides

    Us husbands are a sorry lot.

  2. #2
    Bleakly Optomistic
    Join Date
    Jun 2006
    Location
    Otaki, NZ
    Posts
    1,629

    Default Re: How do I change the user name and password?

    Usually, on the round part of the dongle, there will be a small button. Hold that down for half a minute or so to reset the chromecast, and then you can search for it through your phone/laptop and choose the new wifi

  3. #3

    Default Re: How do I change the user name and password?

    Thank you, bogan. I tried that to no avail. When I click on cast it searches for the device and then says no device found. Checking the dongle it is plugged in and there is a small light glowing on the side which I surmise means that it is going, so I can't see what to do.
    It is better to wear out than to rust out.
    - Richard Chamberlain, Tour of the Hebrides

    Us husbands are a sorry lot.

  4. #4
    Bleakly Optomistic
    Join Date
    Jun 2006
    Location
    Otaki, NZ
    Posts
    1,629

    Default Re: How do I change the user name and password?

    Do you have an android phone that connects to the same network? If you have google Home, you should be able to set it up that way

  5. #5
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    28,679

    Default Re: How do I change the user name and password?

    You HAVE to use a Phone or tablet these days - as it says in the site
    Important: We no longer support Chromecast setup on a computer. To set up your Chromecast, use a mobile device.
    Full instructions https://support.google.com/chromecas...form%3DAndroid

  6. #6

    Default Re: How do I change the user name and password?

    Quote Originally Posted by wainuitech View Post
    You HAVE to use a Phone or tablet these days - as it says in the site

    Full instructions https://support.google.com/chromecas...form%3DAndroid
    Thank you, Wainui. I will have a look at that.
    It is better to wear out than to rust out.
    - Richard Chamberlain, Tour of the Hebrides

    Us husbands are a sorry lot.

  7. #7

    Default Re: How do I change the user name and password?

    I think that I have told you incorrectly.

    We have had Chromecast for some time now and have changed providers in that time. What we did - and did not use a phone - was to change the network name and password. I need to do that again, but I do not remember how - I do not need to set up Chromecast. It is already set up. It is the same name and password that I use on my PC to access the internet. What I need to know is how to access the area where I can change the network name and password. Hopefully that is a little more clear.
    It is better to wear out than to rust out.
    - Richard Chamberlain, Tour of the Hebrides

    Us husbands are a sorry lot.

  8. #8
    Old guy
    Join Date
    Dec 2004
    Posts
    3,014

    Default Re: How do I change the user name and password?

    The easiest way is to factory reset the Chromecast and then follow the instructions given in the link Wainuitech provided and set it up as a new device.

  9. #9

    Default Re: How do I change the user name and password?

    Quote Originally Posted by wainuitech View Post
    You HAVE to use a Phone or tablet these days - as it says in the site

    Full instructions https://support.google.com/chromecas...form%3DAndroid
    Thank you very much, Wainui. Followed the instructions and it works fine. It required more than a user name and password. I'd much rather watch a video on the big screen and not the laptop and, of course, there's a big improvement in the sound as well.

    One thing I wondered about - how does it tell the difference between a PC and a phone?

    Your help is appreciated.
    It is better to wear out than to rust out.
    - Richard Chamberlain, Tour of the Hebrides

    Us husbands are a sorry lot.

  10. #10
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    28,679

    Default Re: How do I change the user name and password?

    One thing I wondered about - how does it tell the difference between a PC and a phone?
    For joining /setting up, its basically the way the software is written. With newer versions, Chromecast setup software only works on Androids or Apple devices, which is different to Windows ( or linux /MAC OS).

    When a device is streaming to Chromecast, the Connection is already created, and a PC / Laptop will usually stream better Quality.

    For example I can cast to our Veon TV from the desktop PC and it plays great, only tried it once from the phone - gave up on that within a few seconds as it was

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