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  1. #1

    Default Outlook wont load

    I am trying to open Outlook to read my emails and it just won't open. I receive a screen like the attached image.
    It is better to wear out than to rust out.
    - Richard Chamberlain, Tour of the Hebrides

    Us husbands are a sorry lot.

  2. #2
    Older by the minute
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    Default Re: Outlook wont load

    No image attached.

  3. #3

    Default Re: Outlook wont load

    Quote Originally Posted by Roscoe View Post
    I am trying to open Outlook to read my emails and it just won't open. I receive a screen like the attached image.
    Thank you Bryan. I tried to attach an image but it would not work so I will do a copy and paste. The page says, "Something went wrong. Please try again later." and a button that says Refresh the page, which gives the same result. The following is what I receive:

    UTC Date: 2021-08-31T20:49:26.675Z
    BootResult: throttle
    Client Id: B3C8C54EB1144342B863969015076F71
    Session Id: 56e20bc3-dfd5-43b6-9336-7053cf0e76e2
    Client Version: 20210823004.07
    Native Host Version:undefined
    err: Microsoft.Exchange.Data.Storage.TooManyObjectsOpen edException
    esrc: StartupData
    et: ServerError
    estack: Microsoft.Mapi.MapiExceptionSessionLimit
    st: 500
    ehk: X-OWA-Error
    efe: SJ0PR05CA0152, SY2PR01CA0043
    ebe: BY5PR07MB6965
    ewsver: 15.20.4436.24
    emsg: TooManyObjectsOpenedError

    I noticed at the bottom it says too many objects opened, but I would have thought that if that was the case, doing a restart would fix that.

    Thanks for your help.
    It is better to wear out than to rust out.
    - Richard Chamberlain, Tour of the Hebrides

    Us husbands are a sorry lot.

  4. #4
    Older by the minute
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    Default Re: Outlook wont load

    For many years I used Outlook out of MS Office 2007. Suddenly gmail and xtra both stopped. Outlook was suddenly too old and no longer accepted. I ended up needing to go to MS Mail to be able to access gmail and xtra.

  5. #5
    Senior Member paulw's Avatar
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    Default Re: Outlook wont load

    Have a look in the task manager and see how may copies of Outlook you have running or reboot the PC and see if that fixes it.
    Regards,

    Paul W
    Taco Bell is not a Mexican telephone company

  6. #6

    Default Re: Outlook wont load

    I've had a look at task manager and I don't have any copies of Outlook running, although there is about another hundred other programmes listed. I am able to access my emails from my phone through MyMail and have been told by someone experienced that I should load Mail onto my laptop. I have tried several times but it doesn't appear to be installing. I can open a window to Mail and there is a "get" button to press but that does not do anything. The person who was helping me is at a loss why the application is not installing. Perhaps, as Bryan said, Outlook is too old.

    Thank you for your help - it is appreciated.
    It is better to wear out than to rust out.
    - Richard Chamberlain, Tour of the Hebrides

    Us husbands are a sorry lot.

  7. #7
    Computer Technician wainuitech's Avatar
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    Default Re: Outlook wont load

    Quote Originally Posted by Roscoe View Post
    Perhaps, as Bryan said, Outlook is too old.

    Thank you for your help - it is appreciated.
    Basically anything older than Outlook 2013 is not officially supported in W10. AND quite often providers like Google/Gmail it won't work either - Too old, too insecure.

    Generally anything older than 1-2 editions consider as to old.

  8. #8
    VoidMaster
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    Default Re: Outlook wont load

    Deleted my post, poor info, ignore.
    It's not the least charm of a theory that it is refutable. The hundred-times-refuted theory of "free will" owes its persistence to this charm alone; some one is always appearing who feels himself strong enough to refute it - Friedrich Nietzsche

  9. #9
    Senior Member 1101's Avatar
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    Default Re: Outlook wont load

    Really need some more info
    Who is you email with ? Im assuming MS
    What version of Office/outlook . What service Pack ?
    It is Outlook, not Outlook webmail (Outlook in your browser)
    Win10 , Win8, Win7 ?

    Even Outlook 2007 still works (imap) in Win10 (but I have seen Win10 automatically remove it after a update)
    Outlook 2010 still works (for now) in Win10 & with 365 , hotmail, outlook.com if SP2 is installed
    I'd consider 2007 too old :-)

    try...
    assuming Win10....
    as above, try Win10's built in mail program. If that doesnt work you have serious issues with your PC
    Try Office repair , that option is in control Panel : Programs and features
    try outlook safe mode , run Outlook.exe /safe
    remove the profile in Outlook & resetup email
    Uninstall Office completely & re-install
    Try a new user profile. Add a new win user a/c & see ifg that works (sometimes a corrupt profile causes weird issues)
    Uninstall any AV you have installed

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