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Thread: Xtra mail

  1. #1
    Member bk T's Avatar
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    Default Xtra mail

    Xtra mail is asking for this:

    Click image for larger version. 

Name:	xtra1.jpg 
Views:	62 
Size:	34.5 KB 
ID:	10983

    Remember, many years ago it also asked for this (or similar) annoying pop up. Can't remember how it was resolved.

    Any one of you guys here having similar pop up? This is the 3rd time it pops up today.

    I clicked Cancel to clear the pop up.

    Is there anything wrong with my email? I am using Outlook 2013 for my email.

  2. #2
    Computer Technician wainuitech's Avatar
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    Default Re: Xtra mail

    Quote Originally Posted by bk T View Post
    Xtra mail is asking for this:

    Click image for larger version. 

Name:	xtra1.jpg 
Views:	62 
Size:	34.5 KB 
ID:	10983

    Remember, many years ago it also asked for this (or similar) annoying pop up. Can't remember how it was resolved.

    Any one of you guys here having similar pop up? This is the 3rd time it pops up today.

    I clicked Cancel to clear the pop up.

    Is there anything wrong with my email? I am using Outlook 2013 for my email.
    It's Possible Outlook is to old -- Xtra change their Security settings and often it makes older email clients useless. Even had spark once say the latest Outlook in Office 365 was to outdated - Please update to a newer version -- Errrrr waaaaaa !!

    Seen it happen countless times, people use an old program like Windows Live mail (2012) or similar aged Outlook, suddenly without warning they get the same message as posted - try the web based and it logs in fine, try a newer program like EMClient (example) - Exact same user Name / Password - Works fine.

    Check the Settings - being POP may also be a problem due to security https://www.spark.co.nz/help/interne...-outlook-2013/
    Last edited by wainuitech; 05-07-2021 at 05:01 PM.

  3. #3
    Bleakly Optomistic
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    Default Re: Xtra mail

    Xtra has been marked as spam on a few mail servers at work. Reminds me of the old paradise.net fiasco

  4. #4
    Senior Member 1101's Avatar
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    Default Re: Xtra mail

    Is the issue in Outlook ?
    Outlook has known bugs where it keeps prompting for passwords
    Seen that many times, not just with xtra

    So , it could be a bug in their email client .
    The other thing that used to SOMETIMES fix xtra password issues, is to login to xtra webmail on that PC (just once )

    Also, try using the full email adress as the user name
    Change the settings for the email a/c in that email app (ssl, ports etc)

  5. #5
    Computer Technician wainuitech's Avatar
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    Default Re: Xtra mail

    Seems its not just Extra --- just went to open the email on a workshop PC as I have a million times so to speak and Google jumps up saying the Application is insecure and to old - errrrr get Real, its the latest office 365. Yet the other gmail account is fine (two accounts use Gmail same Application)

  6. #6
    Member bk T's Avatar
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    Default Re: Xtra mail

    They may have fixed the problem. No more pop ups today, the whole day.

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