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  1. #1
    Senior Member 1101's Avatar
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    Default fix for todays outlook issue

    "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462"

  2. #2
    Computer Technician wainuitech's Avatar
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    Default Re: fix for todays outlook issue

    Just got hit with the same problem - no Body in Message that was there yesterday.

    Currently running from yesterday Backup on a VM.

    What is the "fix" ?

  3. #3
    Senior Member 1101's Avatar
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    Default Re: fix for todays outlook issue

    the fix is run this , found the fix on geekzone . Make sure to keep the quotes
    "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462"

    it updates or rolls back Office. Can take a while .

    Yet...another...untested...update.....
    Such a good decision by MS to fire their update test team , maximise those profits, bugger the customers :-(

  4. #4
    Computer Technician wainuitech's Avatar
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    Default Re: fix for todays outlook issue

    Thanks will try it when I get back got a job to go to - Already running late

  5. #5
    Senior Member baabits's Avatar
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    Default Re: fix for todays outlook issue

    Quote Originally Posted by 1101 View Post
    the fix is run this , found the fix on geekzone . Make sure to keep the quotes
    "C:\Program Files\Common Files\microsoft shared\ClickToRun\OfficeC2RClient.exe" /update user updatetoversion=16.0.13901.20462"

    it updates or rolls back Office. Can take a while .

    Yet...another...untested...update.....
    Such a good decision by MS to fire their update test team , maximise those profits, bugger the customers :-(
    thank you, lifesaver....

  6. #6
    Senior Member 1101's Avatar
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    Default Re: fix for todays outlook issue

    works on office 2019 & 365


    Office 2013 fix
    ctrl panel , add remove programs ,office , change, quick repair

  7. #7

    Default Re: fix for todays outlook issue

    Thanks for the fix on this guys.

  8. #8
    Computer Technician wainuitech's Avatar
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    Default Re: fix for todays outlook issue

    Thanks 1101 Worked a treat.

    Had several calls from customers all having the same problem. Thinking of an easy way to get it sorted instead of trying to direct to web sites (would be a mission for some people) -- So Created new email in the Subject line paste in the "Fix" Then Phone and talk them through by copy/paste Subject line into the run command -- All worked.

  9. #9
    Enterprise IT Consultant chiefnz's Avatar
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    Default Re: fix for todays outlook issue

    MS are rolling out a global fix.... it will take 4-5 hours to propagate through their CDN.

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