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  1. #1
    Member bk T's Avatar
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    Default Small parcel to Australia problem

    I sent a small parcel (no tracking) to Sydney on 22 Nov 2010. Both online and at the NZ post shop said that it will take 3 to 10 working days to deliver.

    Two weeks has passed and still not delivered. Went to check online and at the postshop, that they can't do anything about it!

    Does it mean that NZ post is not responsible for the missing parcel?

  2. #2
    Senior Member piroska's Avatar
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    Default Re: Small parcel to Australia problem

    If it is actually lost and you have tracking, then you complete a lost parcel form. Once they finish pretending to investigate, they refund you the value inc postage.

    I sent a Trademe parcel recently via Aramax.
    Aramax site said Delay: NZPost Rural Delivery.
    Aramax said NZPost will deliver, thats all....

    Well if I wanted the idiot NZPost to I would have chosen them.
    meanwhile, this parcel clearly labelled to Milford, went Rosedale - Snells Beach - East Tamaki and finally delivered.
    WTF!! Would have been faster if I drove up and delivered it myself.

    Rural, right....clueless I'd say.
    Ex-pctek

  3. #3
    Member bk T's Avatar
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    Default Re: Small parcel to Australia problem

    Hopeless NZ post!

  4. #4
    Senior Member 1101's Avatar
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    Default Re: Small parcel to Australia problem

    https://www.nzpost.co.nz/personal/se...or-loss-damage

    good luck with that .

    chances are its delayed due to Covid related transport issues ( a very real issue) and Xmas rush. And post in Aus & NZ being hopeless .
    Its only been 2 weeks after all .

    Add to that the low lifes who go around stealing from letter boxes & following couriers to steal their deliveries
    Thats becoming a bit of an issue in Ak .

  5. #5
    Wrinkly Member! B.M.'s Avatar
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    Default Re: Small parcel to Australia problem

    I posted a small parcel from Mount Maunganui to Tauranga, exactly 8km as it turned out.

    A week went past and it hadnít arrived, NZ Post were no help, so I hopped in the car and delivered another one myself.

    (The only reason I posted it in the first place was the traffic congestion here now would drive a man to drink.)

    Anyway, three..........weeks............later I get an E-Mail from the recipient advising the parcel had turned up and enquiring what he should do with it.

    Well I wasnít going to face the traffic twice in a month so I told him to keep it, give it away or dump it, his call.

    Honestly, 3 weeks to go 8km.

    But Aussie is worse if your mail crosses any international or state boarders.

    There the problem is, Iím told, an unofficial strike/come go-slow courtesy of the Trade Union.

    I really donít know how either of these outfits can survive the way they are going.

    Of course it will be someone elseís fault when they become unemployed.
    Global Warming is Mann made.
    .
    The problems we face today are because the people who work for a living are now outnumbered by those who vote for a living.

  6. #6
    Retired old codger kenj's Avatar
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    Default Re: Small parcel to Australia problem

    Just received a camera accessory (El Cheapo lens hood) from Ali-Express today that was ordered o 4/10/2020.....$9 delivered

    In the meantime, thinking I wasn't going to get it, .I ordered and had delivered a genuine Canon one second hand from Trader for $24 (new price $69). Next day delivery from Christchurch.

    To long a wait time Mr Ali Express, considering they notified me that it had been dispatched on the same day it was ordered.

    Ken
    Last edited by kenj; 07-12-2020 at 06:23 PM.

  7. #7

    Default Re: Small parcel to Australia problem

    3 to 10 working days in the current world is incredibly ambitious, imo.

  8. #8
    tweakedgeek tweak'e's Avatar
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    Default Re: Small parcel to Australia problem

    3 to 10 days is a joke.
    expect weeks and even more due to xmas.
    most overseas items i ordered took 3-4 weeks and thats before nov/dec xmas delays.

    local mail has been doing xmas volumes of parcels for the last 6+ months.
    Tweak it till it breaks

  9. #9
    Senior Member
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    Default Re: Small parcel to Australia problem

    Quote Originally Posted by bk T View Post
    I sent a small parcel (no tracking) to Sydney on 22 Nov 2010. Both online and at the NZ post shop said that it will take 3 to 10 working days to deliver.

    Two weeks has passed and still not delivered. Went to check online and at the postshop, that they can't do anything about it!

    Does it mean that NZ post is not responsible for the missing parcel?
    We always get a receipt!!.

    Carriage of Goods Act, you have a genuine claim, I would have thought.

  10. #10

    Default Re: Small parcel to Australia problem

    That is too bad to hear, I hold they will stay stay responsible to that!

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