Results 1 to 4 of 4
  1. #1
    Member bk T's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    6,175

    Default Outlook 2013 new mail arrival - no sound.

    I have enabled the sound in options, but there's no sound played when new mail arrives.

    Click image for larger version. 

Name:	sound.PNG 
Views:	54 
Size:	9.7 KB 
ID:	10421

    I have also enabled it from Windows Sounds:
    Click image for larger version. 

Name:	sound2.PNG 
Views:	62 
Size:	18.0 KB 
ID:	10422


    Any idea?

    OS: Windows 10 Pro ver 2004.
    Last edited by bk T; 14-07-2020 at 12:25 PM.

  2. #2
    Senior Member 1101's Avatar
    Join Date
    Jan 2008
    Posts
    7,012

    Default Re: Outlook 2013 new mail arrival - no sound.

    on the 2nd screenshoot, if you click 'test' did you hear the sound ?

  3. #3
    Senior Member 1101's Avatar
    Join Date
    Jan 2008
    Posts
    7,012

    Default Re: Outlook 2013 new mail arrival - no sound.

    "If the account type is IMAP, then the Desktop Mail Notification will not work, however you may set a rule to turn on the notification when a new e-mail is arrived."
    https://answers.microsoft.com/en-us/...c-8fd2d3efb01f


    From googling, Looks like its a commonish issue with 2013 . Suggestions are to create a rule to play the sound .

  4. #4
    Member bk T's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    6,175

    Default Re: Outlook 2013 new mail arrival - no sound.

    1101 : yes. I did. my email account is pop3

Similar Threads

  1. Outlook 2013 Emails
    By smithie 38 in forum PressF1
    Replies: 7
    Last Post: 12-05-2020, 02:29 PM
  2. Outlook 2013 Rules
    By Neil F in forum PressF1
    Replies: 8
    Last Post: 06-10-2014, 08:58 PM
  3. imap & Outlook 2013
    By 1101 in forum PressF1
    Replies: 3
    Last Post: 25-07-2013, 07:46 PM
  4. Outlook 2013 and NOD32 v.6
    By wratterus in forum PressF1
    Replies: 6
    Last Post: 18-02-2013, 11:46 AM
  5. Email Arrival Sound
    By neptune in forum PressF1
    Replies: 4
    Last Post: 03-06-2004, 04:47 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •