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  1. #1
    Wrinkly Member! B.M.'s Avatar
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    Default Do I have reason for complaint?

    Recently I relocated down the road to a flat section and a house without stairs.

    Vodafone was the ISP and all I wanted was the same package transferred to my new address.

    The transfer was arranged for 8th June and all was well.

    Then the trouble started.

    I got an e-mail advising that the transfer would take place on the 3rd. So I had to get hold of Vodafone and explain that I didnít take possession until the 8th and I didnít wish to be disconnected before the 8th and figured the other party probably didnít want to be either.

    I wonít bore you with all the details that followed but the fibre that was supposed to be up to the house stopped at the end of the drive and it is copper up the drive. This necessitated a new Modem and then Chorus had to make some adjustment to the wiring where it enters the house and on and on it goes.

    Anyway, after ten days without phone or internet and multiple calls to India weíre connected.

    It was running a bit slow last night so I thought Iíd do a speed test and look at the startling results.

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    So, I tried again early this morning and look how itís improved.

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    Jeeeez give me me strength.
    Global Warming is Mann made.
    .
    .
    The government cannot give to anybody anything that the government does not first take from somebody else.

  2. #2
    Member bk T's Avatar
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    Default Re: Do I have reason for complaint?

    Is that a joke?

  3. #3
    Wrinkly Member! B.M.'s Avatar
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    Default Re: Do I have reason for complaint?

    Quote Originally Posted by bk T View Post
    Is that a joke?
    Unfortunately not, but I'll forgive you for thinking so.
    Global Warming is Mann made.
    .
    .
    The government cannot give to anybody anything that the government does not first take from somebody else.

  4. #4
    Computer Technician wainuitech's Avatar
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    Default Re: Do I have reason for complaint?

    Certainly something wrong there, one thing thats "Odd" is the language you have on the bottom right of the speedtest, what the hell is that ?? its certainly not English ( which it should be) . Its possible there is an underlaying problem with the computer as well. Test again on another computer if you are able.
    Update / Upgrades = Replace old bugs with new ones.

  5. #5
    VoidMaster
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    Default Re: Do I have reason for complaint?

    Yes this is the increased efficiency due to privatization.
    It's not the least charm of a theory that it is refutable. The hundred-times-refuted theory of "free will" owes its persistence to this charm alone; some one is always appearing who feels himself strong enough to refute it - Friedrich Nietzsche

  6. #6
    Computer Technician wainuitech's Avatar
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    Default Re: Do I have reason for complaint?

    Quote Originally Posted by zqwerty View Post
    Yes this is the increased efficiency due to privatization.
    General Speed overall has dropped, more people working from home etc, But there's something wrong with B.M's connection.

    The Speed test is not very accurate these days, as an example With my Connection I'm meant to be getting up to 900mbps, doing a speed test it maxes out at about 250-350 But if I use a Download manager I can bring through files at close to the max allowed 800-900mbps.
    Update / Upgrades = Replace old bugs with new ones.

  7. #7
    Wrinkly Member! B.M.'s Avatar
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    Default Re: Do I have reason for complaint?

    Wainui: I haven't got another computer to test it on at the moment (shifting house takes time and getting one going was challenge enough ) but thought I try a speedtest with Chorus seeing they are local.

    Remember my "Plan" is 100/20, (well that's what I'm paying for) and this is midday on a Saturday.

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    4Meg down, great!
    Global Warming is Mann made.
    .
    .
    The government cannot give to anybody anything that the government does not first take from somebody else.

  8. #8
    Computer Technician wainuitech's Avatar
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    Default Re: Do I have reason for complaint?

    Speed tests can be highly inaccurate.

    Just did one now, came through at 131mbps, downloaded a Linux ISO from Canterbury Via a Downloaded manager, ( its a good size ISO to test connections) started off slow, then all of a sudden jumped - Then after that did a speed test again all of a sudden 795mbps

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    But YES there's something wrong with your connection, at 100/20 you "should" on average be getting at lease 60-80.
    Update / Upgrades = Replace old bugs with new ones.

  9. #9
    Senior Member
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    Default Re: Do I have reason for complaint?

    The language is Thai.
    Did you have fibre at your last place or just DSL?
    I am trying to figure out why the big speed drop at your new place.
    What make and model of Modem do you have at your new place, is it connected to an ONT?

  10. #10
    Off Limits...... beetle's Avatar
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    Default Re: Do I have reason for complaint?

    Just took one, havnt done one for very long time.....

    We have the fastest fibre you can get = gamers, who now dont live here
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    Im not trying to be difficult it just comes naturally.

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