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  1. #1
    Senior Member piroska's Avatar
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    Default DRM Issue, TVNZ ON Demand

    Unable to access DRM content
    Error Code: 6007

    I have both ticked and unticked DRM in Firefox. Tried Chrome, same issue.
    I have down the Linux Hal fix, didn't help at all.

    I have disabled the one and only add-on (Ublock).

    So now what? It tries....after the Hal fix....I get ads playing behind the error screen but that's as far as it goes.
    And yes it IS the latest browser, which TVNZ unhelpfully suggest.
    Ex-pctek

  2. #2
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    Default Re: DRM Issue, TVNZ ON Demand

    I get the same thing, error 6007. Firefox, W7.

  3. #3
    Computer Technician wainuitech's Avatar
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    Default Re: DRM Issue, TVNZ ON Demand

    What actual Program ??

    Theres lots to select from and the 1/2 dozen just tried all played fine.
    Update / Upgrades = Replace old bugs with new ones.

  4. #4
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    Default Re: DRM Issue, TVNZ ON Demand

    Try - British Drama - Little Dorrit.

  5. #5
    Computer Technician wainuitech's Avatar
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    Default Re: DRM Issue, TVNZ ON Demand

    Thanks Rumpty, Just tried on FF, even with all the ad blockers etc and works fine.

    Click image for larger version. 

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    Did a bit more looking up, and it appears there is a problem with Linux and TV on demand, been happening for years now, even at least one post on PF1
    Update / Upgrades = Replace old bugs with new ones.

  6. #6
    Computer Technician wainuitech's Avatar
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    Default Re: DRM Issue, TVNZ ON Demand

    Right-O Found the problem and sorted it.

    It only played up in linux (I installed the latest)

    When playing in Firefox it errored. Installed Slimjet Browser for Linux, played perfectly. https://www.slimjet.com/en/dlpage.php Linux links are under "Show all platforms"

    Picture on the left is FF with error, on right slimjet browser:

    Click image for larger version. 

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    After having another look, there was a yellow popup along the top of firefox asking to enable DRM, which I did and after that TVNZ ondemand also played in FF perfectly.
    Update / Upgrades = Replace old bugs with new ones.

  7. #7
    Senior Member piroska's Avatar
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    Default Re: DRM Issue, TVNZ ON Demand

    I was trying to watch the I am episode, the one with the woman that hears voices.
    Ex-pctek

  8. #8
    Senior Member piroska's Avatar
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    Default Re: DRM Issue, TVNZ ON Demand

    Cool, it worked with that browser.
    Thanks Wainui!!

    Click image for larger version. 

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    No popup in FF, DRM is allowed.
    But whatever...the other browser works.
    Ex-pctek

  9. #9
    Computer Technician wainuitech's Avatar
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    Default Re: DRM Issue, TVNZ ON Demand

    Quote Originally Posted by piroska View Post
    Cool, it worked with that browser.
    Thanks Wainui!!

    Click image for larger version. 

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    No popup in FF, DRM is allowed.
    But whatever...the other browser works.
    Its a little weird really since Slimjet is based on Chrome and you tried that, maybe something slightly different under the bonnet - as long as it works
    Update / Upgrades = Replace old bugs with new ones.

  10. #10
    Mature Linux nerd Rod J's Avatar
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    Default Re: DRM Issue, TVNZ ON Demand

    I've been watching TVNZ On Demand for years without problems using Chrome in Linux (currently Kubuntu 18.04). There were issues some years ago necessitating the use of HAL, etc but not now. Firefox and Chrome have the DRM requirements built-in these days.

    I just tried TVNZ On Demand in Firefox (70.0) and I was having issues navigating the site, I think the privacy tracking in Firefox is over zealous and causing issues as I couldn't access "My Favourites" using the menu for some reason. The videos played without problems though.
    "Oh Ubuntu, you are my favorite Linux-based operating system!" - Sheldon Cooper, The Big Bang Theory.

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