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  1. #1
    Senior Member
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    Default Microsoft Account Login

    Hi there

    I'm unableto login into the following apps with my Microsoft login:
    Microsoft Store (We encountered an error. Please try signing in again later.)
    OneNote (it tries to login but then returns to the original page without loging in)
    YourPhone (we can't connect to your phone)

    But on the other hand I'm ableto login into the follwowing apps with my Microsoft login:
    Skype Desktop
    Online OneDrive
    Outlook account

    Ps: I'm also affected by Microsoft's search bug (can't click in search box and can't open notifications) but everything works fine when I'm uninstalling KB 4512941 and KB 4515384. I'm desperately waiting for the patch of the patch.

    This problem drives me crazy. I've tried so many possible solutions with no success. Can somebody please help me. Many thanks in advance.

  2. #2
    Senior Member
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    Default Re: Microsoft Account Login

    Ps: ... the everything refers to the search box and notification problem.

  3. #3
    Junior Member
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    Sep 2019
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    6

    Default Re: Microsoft Account Login

    It seems a network issue. Reboot the router and re-connect to the network. It still does not work, get a VPN instead

  4. #4
    Computer Technician wainuitech's Avatar
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    Default Re: Microsoft Account Login

    There can be MANY reasons, some not so obvious as to why its playing up.
    One common problem is updates have come through or waiting to install and lock you out of some functions, so first manually check for updates, install any that are required followed by a restart.

    If everything is up to date then try running the troubleshooter, it will check to make sure everything is All ok or where the problem is.

    Go to the following page https://www.thewindowsclub.com/micro...troubleshooter

    Scroll down the page to where it says "Microsoft Accounts Troubleshooter download" Download the trouble shooter and run it.
    Last edited by wainuitech; 24-09-2019 at 05:19 PM.

  5. #5
    Soaring like an Eagle gary67's Avatar
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    Default Re: Microsoft Account Login

    You do Not need a VPN

  6. #6
    Senior Member fred_fish's Avatar
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    Default Re: Microsoft Account Login

    Quote Originally Posted by gary67 View Post
    You do Not need a VPN
    I bet it's got a handy link for a good one coming though ...

    er reported.
    Lay me down the long white line
    Leave the sirens far behind me
    Paint my name in black and gold
    My heart my flame my heart my road

  7. #7
    Senior Member
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    Default Re: Microsoft Account Login

    I've downloaded and run Microsoft Accounts Troubleshooter as suggested by wainuitech. Finding:

    Issues found
    Microsoft account requiredMicrosoft account required
    You need a Microsoft account to sync your settings. Detected Detected
    Switch to Microsoft account Completed

    Unfortunately my issues are still not solved. I then rebooted my computer and ran the troubleshooter again. Same finding as above.

    Any suggestion for solving the problem. Many thanks to all help.

  8. #8
    Senior Member
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    Nov 2007
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    Default Re: Microsoft Account Login

    Wow...I've spent hours trying to solve the problem - to no avail. And this morning a desperate try: I had to reboot my computer for another app a few days ago. Windows took this opportunity and re-installed KB4515384. This morning I've uninstalled this patch again and voila, I was able to solve the problem within 1 minute!
    I would like to thank everybody for trying to help. Thanks.

  9. #9
    Senior Member 1101's Avatar
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    Default Re: Microsoft Account Login

    Quote Originally Posted by Cyberhuskey View Post
    Wow...I've spent hours trying to solve the problem - to no avail. And this morning a desperate try: I had to reboot my computer for another app a few days ago. Windows took this opportunity and re-installed KB4515384. This morning I've uninstalled this patch again and voila, I was able to solve the problem within 1 minute!
    I would like to thank everybody for trying to help. Thanks.

    yet....another...bug....riddled...MSupdate
    God help us, sigh
    https://news.softpedia.com/news/the-...e-527438.shtml

  10. #10
    Computer Technician wainuitech's Avatar
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    Default Re: Microsoft Account Login

    Quote Originally Posted by 1101 View Post
    yet....another...bug....riddled...MSupdate
    God help us, sigh
    https://news.softpedia.com/news/the-...e-527438.shtml
    Not always, none of the computers here had /have any problems, had no calls either from anyone complaining about the "faults" AND trust me when I say some customers will call at the slightest inconsistency or glitch.

    As it says in the linked article
    Most cumulative updates for the latest stable version of Windows 10 are tested with the help of users in the Windows Insider program.
    Last edited by wainuitech; 25-09-2019 at 01:00 PM.

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