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  1. #11
    Old guy
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    Default Re: PCWorld and PressF1 Outages

    For what we are paying it seems rather uncharitable to complain when things play up now and again.

  2. #12
    Seasoned Member allblack's Avatar
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    Default Re: PCWorld and PressF1 Outages

    Agreed.

    And a few weeks ago in another thread I was very charitable for that very reason.

    But now they're taking the piss.

  3. #13
    Trying to fiddle less! R.M.'s Avatar
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    Default Re: PCWorld and PressF1 Outages

    I emailed this person:
    Janice Tong <janice_tong@idg.com.au> asking if they were deliberately killing the Forum and this is the reply I got:

    Absolutely not! Our dev team is taking a look to see what has happened.
    Regards
    Janice
    Now-if I could just remember where I left my brain...

  4. #14
    Computer Technician wainuitech's Avatar
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    Default Re: PCWorld and PressF1 Outages

    Quote Originally Posted by R.M. View Post
    I emailed this person:
    Janice Tong <janice_tong@idg.com.au> asking if they were deliberately killing the Forum and this is the reply I got:

    Absolutely not! Our dev team is taking a look to see what has happened.
    Regards
    Janice
    One thing a LOT of people don't understand is sometimes when software goes belly up, finding the actual cause can be a nightmare and time consuming. OFTEN its NOT just a simple click this or that and its fixed, sometimes fixing a fault one place can open a can of worms with other faults.

    I get asked often how I keep my mind when finding a problem, its easy - its only software or hardware depending on the problem, just keep plodding on till you find the problem.

    Ask the Average user how the internet actually works and they don't have a damn clue.

  5. #15
    Seasoned Member allblack's Avatar
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    Default Re: PCWorld and PressF1 Outages

    One thing a LOT of people do understand is usually saying something helps.

    We pay nothing to be here, but the service-provider still has a duty of care to advise users when tech fails. If nothing else, it's basic courtesy.

    Be nice if whoever runs this joint popped in to say "****, sorry. We know it's rooted and we're all over it like white on rice".

  6. #16
    Computer Technician wainuitech's Avatar
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    Default Re: PCWorld and PressF1 Outages

    Quote Originally Posted by allblack View Post
    One thing a LOT of people do understand is usually saying something helps.

    We pay nothing to be here, but the service-provider still has a duty of care to advise users when tech fails. If nothing else, it's basic courtesy.

    Be nice if whoever runs this joint popped in to say "****, sorry. We know it's rooted and we're all over it like white on rice".
    Did you actually think before posting that ??

    How are the powers to be meant to Pop in and say its got a fault when even they couldn't get into it. ?

    I expect if you were on a plane the Captain would announce before it took off that they were all about to die because the planes going to have an unexpected structural failure in ( insert time)

  7. #17
    Seasoned Member allblack's Avatar
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    Default Re: PCWorld and PressF1 Outages

    Quote Originally Posted by wainuitech View Post
    How are the powers to be meant to Pop in
    Mate - too easy. But here goes:

    The same way you did to make that post.

  8. #18
    Superanuitant Poppa John's Avatar
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    Default Re: PCWorld and PressF1 Outages

    Perhaps Allblack has had too many bangs to the head in the scrums & made him grumpy.. PJ
    Deafness.
    When I was younger I heard but didn't listen.
    Now I am older, I listen but cannot hear.

    If it is not broke, don't make it broker by trying to make it better. (This applies specifically to PJ)

  9. #19
    Computer Technician wainuitech's Avatar
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    Default Re: PCWorld and PressF1 Outages

    Quote Originally Posted by allblack View Post
    Mate - too easy. But here goes:

    The same way you did to make that post.
    Again did you think about it ??

    Guess it come back to a previous comment some people don't have a clue as to how the internet (or web pages) works.

    The forum was broken, NO one can post, so please explain how they could make a post AND people could read it anyway because no one can get into the forum.

    When it was broken there were the standard messages saying it had a fault.

  10. #20
    Senior Member piroska's Avatar
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    Default Re: PCWorld and PressF1 Outages

    Quote Originally Posted by wainuitech View Post
    One thing a LOT of people don't understand is sometimes when software goes belly up, finding the actual cause can be a nightmare and time consuming. OFTEN its NOT just a simple click this or that and its fixed, sometimes fixing a fault one place can open a can of worms with other faults.
    .
    I don't know, my BF was a programmer for Datacom.
    She was the troubleshooter, got flown to Aussie one weekend as a major system crashed on the client.
    Line by line she had to read the code and found the issue: a missing ; or ) or some such.

    These were database systems....

    Rule 1: Don't fix it , if it isn't broken. Which is probably what someone did, now its a snafu
    Ex-pctek

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