Results 1 to 7 of 7
  1. #1
    Junior Member
    Join Date
    Dec 2004
    Location
    Hawke's Bay
    Posts
    119

    Default WD 'My Passport' fails to show in This PC.

    My external USB-3 750GB 'My Passport' does not show in 'This PC' but is showing in Devices and Printers and Device Manager.
    Can anyone please suggest how can I gain access to this drive.
    TIA, Peter.

  2. #2
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    26,076

    Default Re: WD 'My Passport' fails to show in This PC.

    1st, open Computer Management, then under Storage - Disk Management, see if its showing there on the right, and make sure its got a Drive letter, if it hasn't right click the drive - Assign a letter.

    You haven't said what OS you are using but you can get to Computer management Via the Control Panel or Search.

    Click image for larger version. 

Name:	Management_Letter.jpg 
Views:	11 
Size:	73.4 KB 
ID:	9127
    Update / Upgrades = Replace old bugs with new ones.

  3. #3
    amateur expert dugimodo's Avatar
    Join Date
    Dec 2005
    Posts
    7,412

    Default Re: WD 'My Passport' fails to show in This PC.

    Easiest way in windows 10 is to right click the start button, disk management is on the pop up list.

    Have you used this drive before? maybe it's not even formatted.
    Ryzen 2700X, 16Gb DDR4RAM, 512GB M.2 NVME SSD, MSI GTX1070

  4. #4
    Junior Member
    Join Date
    Dec 2004
    Location
    Hawke's Bay
    Posts
    119

    Default Re: WD 'My Passport' fails to show in This PC.

    I have Win-10 Pro. And have used this drive in the past few months and contains files I have used before.
    In Disc Management I have a red+ at Disc 3 Unknown
    In the box Initialise Disc
    I am informed I need to initialise a disc before Logical Disc Manager can access it.
    I then have Select discs with a tick beside Disc 3.
    Should I select GUID or MBR?

  5. #5
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    26,076

    Default Re: WD 'My Passport' fails to show in This PC.

    Is there anything of importance on the drive ?

    Looks like its lost its partitioning, (could be a partial drive failure) which means unless you're careful you WILL lose everything on that drive. You may need to run data recovery software over the drive if you want anything back from it.

    Have read of these - along with Options:

    some things to try : https://appuals.com/fix-must-initial...er-can-access/

    https://www.easeus.com/datarecoveryw...y-software.htm

    Instructions from Easeus https://www.easeus.com/storage-media...access-it.html
    Last edited by wainuitech; 10-11-2018 at 03:26 PM.
    Update / Upgrades = Replace old bugs with new ones.

  6. #6
    Senior Member 1101's Avatar
    Join Date
    Jan 2008
    Posts
    5,775

    Default Re: WD 'My Passport' fails to show in This PC.

    Ask yourself, how important is the data on the drive.

    If its critical data, STOP playing with it, DO NOT plug it back in, take it to a data recovery specialist. (Not a PC repair shop)
    You could be making any data recovery impossible by powering it up

    If the data isnt worst $1000 for a data recovery, then carry as usual
    Otherwise, plugging in a failing drive can could cause it to scratch up the platters. I know of that happening

  7. #7
    Junior Member
    Join Date
    Dec 2004
    Location
    Hawke's Bay
    Posts
    119

    Default Re: WD 'My Passport' fails to show in This PC.

    I think I have gained a paperweight.
    Thank you all for your help.
    P.

Similar Threads

  1. passport pic
    By tintin in forum PC World Chat
    Replies: 4
    Last Post: 15-11-2005, 10:26 PM
  2. Passport Pic
    By vista in forum PC World Chat
    Replies: 8
    Last Post: 17-10-2005, 11:18 PM
  3. .NET passport down...
    By Renmoo in forum PressF1
    Replies: 3
    Last Post: 02-04-2005, 12:47 PM
  4. Replies: 44
    Last Post: 10-10-2004, 03:09 PM
  5. Net Passport
    By in forum PressF1
    Replies: 1
    Last Post: 22-04-2002, 10:56 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •