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  1. #1
    Junior Member
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    Default Google drive issue

    Hi all,
    Some time ago I started to get warning that my Google drive was nearly full, went through and checked settings and as I had suspected automatic upload wasn't even active. Cleared the few photos and documents that were there and forgot bout it.
    Have just started getting this warning again, even when I go into My Drive there's virtually noting there. Setting still show no auto upload so whats going on?
    Can't see anything to delete so how do I get my empty drive back?

    Or should I just kill my Google account and find something else, sure they want me to purchase more storage but I really don't like those tactics.....

    Appreciate any help from you guys.

    Cheers Dave

  2. #2
    Unknown Device wratterus's Avatar
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    Default Re: Google drive issue

    There will be something there.

    Click on 'upgrade storage' then 'view details' under the pie chart, it will tell you what is using up what space.

    Mine looks like this, for example.

    Click image for larger version. 

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    Microsoft: "You've got questions. We've got dancing paperclips."

  3. #3
    amateur expert dugimodo's Avatar
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    Default Re: Google drive issue

    Check the bin, all your deleted stuff might still be taking up space.
    Ryzen 2700X, 16Gb DDR4RAM, 512GB M.2 NVME SSD, MSI GTX1070

  4. #4
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    Default Re: Google drive issue

    Thanks guys
    Just checked the bin, empty.

    Checked storage, minimal.
    Surely its not just my gmail account thats using all the storage?? Could be.....

    Click image for larger version. 

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  5. #5
    Computer Technician wainuitech's Avatar
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    Default Re: Google drive issue

    Looking at your picture, where it says in red 14.8 of 15GB used, click on the actual wording, not the upgrade, you have to be careful but it will turn to a hand, it will open the drive and show you what's there.

    Click image for larger version. 

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  6. #6
    Junior Member
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    Default Re: Google drive issue

    Quote Originally Posted by wainuitech View Post
    Looking at your picture, where it says in red 14.8 of 15GB used, click on the actual wording, not the upgrade, you have to be careful but it will turn to a hand, it will open the drive and show you what's there.

    Click image for larger version. 

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ID:	9052
    Thats exactly what I did. The result is what displayed after the, Hand, Click, Result.

  7. #7
    Computer Technician wainuitech's Avatar
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    Default Re: Google drive issue

    Dont normally use Google drive, but have you had a look on the google drive (folder) on your computer, see whats in there, its possible if they are syncing google drive could be reading that ( only a guess- normally I use one drive).

    Just tried something, once you have deleted anything, go into the bin, empty that as well, Then refresh the page. Even after emptying the bin it still showed as before until it was refreshed.
    Last edited by wainuitech; 26-09-2018 at 07:44 PM.

  8. #8
    Unknown Device wratterus's Avatar
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    Default Re: Google drive issue

    You do need to click on 'upgrade storage', then you'll get a nice pie chart and it will list what is using the space, just like the screenshot I posted above.
    Microsoft: "You've got questions. We've got dancing paperclips."

  9. #9
    Can't re Member
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    Default Re: Google drive issue

    If you navigate to manage storage from the bottom of your Gmail it will show Gmail storage separate to Drive.
    To gain some respite you could remove large Gmails by putting " size:10000000 " in your Gmail search, not saying it's the problem

    [edit]
    Just found this, should be the answer;
    https://drive.google.com/drive/quota
    Last edited by Ofthesea; 27-09-2018 at 11:20 AM.

  10. #10
    Junior Member
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    Default Re: Google drive issue

    Ok, getting somewhere thanks to you guys. Found out its Google photos thats taking all the storage. Checked that Google photos app and backup & sync was set to on. Turned to off. Trouble is when I delete the photos in the app the disappear completely from my phone. I went to the pc based photo app and thought id delete them from there so they'd remain on my phone, asked to send them to the trash and it sks if i want to remove them from my google account, synced devises and places they're shared. I don't want to delete them from my phone where they were sync'd from....
    Can we just remove them from the google account?

    Cheers

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