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  1. #1
    Senior Member Driftwood's Avatar
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    Default Asus Smart Gesture

    Got SWMBO a new laptop. Asus VivoBook X404U
    Can't get the Smart Gesture to work for the touchpad.

    https://www.asus.com/nz/support/FAQ/1009613/

    Have updated the appropriate drivers & reinstalled the software, but still no go.

    Anyone else been down this road?

  2. #2
    Senior Member 1101's Avatar
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    Default Re: Asus Smart Gesture

    Its not the answer you want but...

    Asus (and others) are bloated with crapware.
    I allways just uninstall the lot .

    So, I would just uninstall it regardless (and I do on new notebooks) . It didnt work anyway
    And uninstall all the other bloatware pre-loaded on the machine .

    Also make sure it hasnt got a trial of Norton or McAfee . That tends to just stop working/updating when the 30day trial is over, leaving you with no AV

  3. #3
    Senior Member piroska's Avatar
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    Default Re: Asus Smart Gesture

    https://ivanrf.com/en/asus-smart-ges...nd-windows-10/


    Please do try these troubleshooting steps that may help.
    - First is to uninstall/reinstall the Touchpad driver.
    - Go to Device Manager and uninstall the Touchpad driver.
    - Once uninstalled, download and install the latest driver from ASUS.
    - http://dlcdnet.asus.com/pub/ASUS/nb/DriversForWin8.1/Sm...
    - Reboot the laptop once the latest driver has been installed.
    - After the reboot do test it again and see if the same problem will persist or not.


    https://answers.microsoft.com/en-us/...4-650b0f30ee9f
    Ex-pctek

  4. #4
    Senior Member 1101's Avatar
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    Default Re: Asus Smart Gesture

    Possible fix here ? possibly same as above
    https://answers.microsoft.com/en-us/...2-50592d696c8f


    Did you Download newest version ?
    https://www.asus.com/nz/support/FAQ/1009613/


    also, make a note of what build ver Win10 is. If its an old build, its better to update it now than later
    Some ~new~ laptops come with quite an old build of Win10
    run Winver . You want 1709 or 1803 .
    Last edited by 1101; 22-06-2018 at 11:41 AM.

  5. #5
    Senior Member Driftwood's Avatar
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    Default Re: Asus Smart Gesture

    Thanks guys, already been there & done that & all is up to date.
    Have also sent an email to Asus but haven't heard back yet.

    I removed all the bloatware & trial programs before handing it over.

    Wouldn't be worrying about this either but SWMBO recons the touchpad doesn't work her solitaire properly.

  6. #6
    Unknown Device wratterus's Avatar
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    Default Re: Asus Smart Gesture

    Have you installed the ATK Package before installing the touchpad driver?
    Microsoft: "You've got questions. We've got dancing paperclips."

  7. #7
    Senior Member Driftwood's Avatar
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    Default Re: Asus Smart Gesture

    Affirmative

  8. #8
    Senior Member piroska's Avatar
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    Default Re: Asus Smart Gesture

    Quote Originally Posted by Driftwood View Post
    Wouldn't be worrying about this either but SWMBO recons the touchpad doesn't work her solitaire properly.
    Not a fix, but why bother? Touchpads are a PITA, plug a mouse in.
    Ex-pctek

  9. #9
    Senior Member Driftwood's Avatar
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    Default Re: Asus Smart Gesture

    Thats always an option but not all that practical when you have the laptop on your lap.

  10. #10
    Superanuitant Poppa John's Avatar
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    Default Re: Asus Smart Gesture

    I use a wireless mouse, there are two physical sizes. I don't like the touchpad. Use it next to the touchpad (the small size) or on the wide arm of the armchair. In the packaging you will find the mouse & a small USB thingy to plug into the laptop. PJ
    Deafness.
    When I was younger I heard but didn't listen.
    Now I am older, I listen but cannot hear.

    If it is not broke, don't make it broker by trying to make it better. (This applies specifically to PJ)

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