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Thread: Fibre down :(

  1. #1
    Senior Member
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    Question Fibre down :(

    Our, beloved fibre, went down Monday for a couple of hours.
    Had what sounded like busy tone on phone.
    Anyone else have this problem?
    We in Tauranga area.
    We've had fiber for close to 3 years & only second time it's gone down.
    ADSL was down nearly all the time......
    Thanks.

  2. #2
    Unknown Device wratterus's Avatar
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    Default Re: Fibre down :(

    Edit - you'll be on UFF, not Chorus - Chorus do have an excellent outage map, no idea what UFF have.

    You sure it wasn't something at your end?
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  3. #3
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    Smile Re: Fibre down :(

    Quote Originally Posted by wratterus View Post
    Edit - you'll be on UFF, not Chorus - Chorus do have an excellent outage map, no idea what UFF have.

    You sure it wasn't something at your end?
    No we are not covered by Chorus, we are covered by a Hamilton company, that I can recall their name.

  4. #4
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    Default Re: Fibre down :(

    Found it, Lightwire.
    I'll check their site

  5. #5
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    Default Re: Fibre down :(

    I've emailed them, support@lightwire.co.nz

  6. #6
    Wrinkly Member! B.M.'s Avatar
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    Default Re: Fibre down :(

    Quote Originally Posted by ianhnz View Post
    I've emailed them, support@lightwire.co.nz
    All OK - Vodafone - Mt Maunganui.
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  7. #7
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    Smile Re: Fibre down :(

    Quote Originally Posted by B.M. View Post
    All OK - Vodafone - Mt Maunganui.
    We still with Sparky.

    I worked for the NZ Post Office/Telecom for over 25 years & my wife for 7, so we stayed with them.

    They pretty good.

    I found if you want answers to seen them a message on Facebook, much quicker replies.

    Be interesting to see if Lightwire reply????

  8. #8
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    Smile Re: Fibre down :(

    Quote Originally Posted by wratterus View Post
    Edit - you'll be on UFF, not Chorus - Chorus do have an excellent outage map, no idea what UFF have.

    You sure it wasn't something at your end?
    Nah I rebooted my computer & the modem.
    The ONT had a red light on it.
    When I rang Spark said they had Fiber issues

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