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  1. #1
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    Default Failure to start

    Windows7 won't start-up.

    The support program can't solve the situation, and reports the following:

    Problem signature:
    Problem Event Name StartupRepairOffline

    Problem Signature No1: 6.1.7600. 16385
    " " No2: 6.1.7600. 16385
    " " No3 Unknown
    " " No4: 21199612
    " " No5: AutoFailover
    " " No6: 5
    " " No7 NoRootCause
    CS Version: 6.1.7600.2.0.0.256.1
    Local ID 1033

    Any help appreciated, as I am out of my depth with this info.

  2. #2
    Computer Technician wainuitech's Avatar
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    Default Re: Failure to start

    Unfortunately that info doesn't give any thing useful.

    All its basically saying is the version of W7, the Language represented, something automatically crashed & it doesn't know what caused it.

    Try starting the computer in safe mode.--- Press the power button, straight away start tapping the F8 key, hopefully it will give you a black page, white writing, select safe mode.

    if it starts OK, the try ripping out the Graphic Drivers. The majority of the time if it starts in Safemode its driver related, just a case of finding which one(s)

    If it still wont start in safe mode, as long as you can get the black screen, scroll down to "Disable Driver Signature Enforcement" and try that.

    Failing that you may need to run chkdsk /f /r from either command prompt from that black window, or from the Windows 7 DVD.

    If its not Drivers then it could be failed hardware, possibly either a Hard Drive with bad sectors or Graphic Card.
    Last edited by wainuitech; 18-03-2018 at 07:31 PM.

  3. #3
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    Default Re: Failure to start

    Hi Wainuitech,
    Getting a bit out of my depth here(years ago it was a lot easier!). Anyway I have ended up with the following screen.

    Edit Windows Boot Options for: Windows7

    Path\windows\(sys32)\ winload.exe

    Partition : 2

    Hard dsk:: 1DCF1DCE

    [ /NOEXECUTE=OPTIN

    Sounds a bit significant to me, (good/bad?) I await your advice.

    I have not got the cd to boot yet, I'l be doing the F key dance.

  4. #4
    Computer Technician wainuitech's Avatar
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    Default Re: Failure to start

    Could be the MBR has gotten corrupted. Not Dual booting are you ? Also AVG is known to cause this problem.

    Have a read of the accepted answer in the following forum, see if that is of any help.

    http://www.tomshardware.com/forum/17...ute-optin-boot

  5. #5
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    Default Re: Failure to start

    No dual booting and Nod32 only.

    Yes that sounds worth a try, but I'm treading water here, I've got no idea how to get from A to Z

    In the meantime I have been able to get into the W7 CD and looking through diskpart, but once again my nose is getting wet!

  6. #6
    Computer Technician wainuitech's Avatar
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    Default Re: Failure to start

    Quote Originally Posted by Laggard View Post
    In the meantime I have been able to get into the W7 CD and looking through diskpart, but once again my nose is getting wet!
    STOP STOP STOP !!!!!

    Leave diskpart well alone. If you don't know what you are doing with that you will wipe the complete drive and lose everything on the drive.

    There are NO warnings like are you sure about deleting, you simply wipe partitions ( and various other tasks)
    Last edited by wainuitech; 19-03-2018 at 12:20 PM.

  7. #7
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    Default Re: Failure to start

    Quote Originally Posted by wainuitech View Post
    STOP STOP STOP !!!!!

    Leave diskpart well alone. If you don't know what you are doing with that you will wipe the complete drive and lose everything on the drive.

    There are NO warnings like are you sure about deleting, you simply wipe partitions ( and various other tasks)

    No worry's, it was just I could access the disc that way, I did find, in the volume list, both partitions are healthy but the C: drive has "System Res" in the Lable 1 column.

    Hopefully that's a good clue?

  8. #8
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    Default Re: Failure to start

    Cannot lock current drive Windows cannot run disk checking on this volume because it is write protected, Edit windows boot options for: Windows set up. Path:Windows 32\Boot\winload.exe

    [MININT /REDIRECT RD IMAGE OFFSET=8192 RDIMAGELENGTH=3161088 RDPATH=mul7i(0)disk(0)cdrom(0)\sources\boot.w7m


    Hi cannot think of much more to do a this stage, the above are a couple of results using the W7 CD but it needs someone smarter than me on computers to do anything more at this stage.
    I feel it may be just a possible fault in the boot software, but its a pretty uninformed feeling .

    Anyone got any ideas?

    Oh the sevens towards the end of the second line look more like a lopped of t with a dot overhead

  9. #9
    Computer Technician wainuitech's Avatar
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    Default Re: Failure to start

    You can try rebuilding the bootloader, may or may not work.

    https://community.spiceworks.com/top...ing-or-corrupt

  10. #10
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    Default Re: Failure to start

    After I get the W7 disc to start it goes automatically to the Advance boot options. I don't get the option to click next and choose?

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