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  1. #1
    tweakedgeek tweak'e's Avatar
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    Default vodafone dropping email service

    this is a blow.
    their budget so tight they can't afford a new email server?
    might have to change ISP.
    Tweak it till it breaks

  2. #2
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    Default Re: vodafone dropping email service


    It's about time.
    Now hopefully Spark do the same.

  3. #3
    Senior Member Paul.Cov's Avatar
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    Default Re: vodafone dropping email service

    I'd rate it as a major pain in the a. But at least the mail forwarding option gives some lea-way in terms of the time needed to sort it out (but it also means they'll forward 100% of the spam to users new email addresses as well).

    Like most people posting on the Stuff article, I see it as the loss of the only thing holding me to Vodafone's services, so once I sort out a new email and get all associated contacts using it, then I'm free to shop willy-nilly with any and all ISPs. This should ultimately cost VF heavily in terms of their user base, and frankly, I'm hoping it hurts them heaps.

    As for spam, I've had almost zero on my main ihug email, and only small amounts on my oldest, largely redundant ihug email account.

  4. #4
    tweakedgeek tweak'e's Avatar
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    Default Re: vodafone dropping email service

    the other thing is as we are currently paying for the email service, shouldn't they be reducing our internet bill as they are no longer providing the service?

    spam wise, i get nothing. even my old paradise email account gets none. i cannot say i've had any complaints about their email service.
    also your correct about loosing customers, most people only hold onto ISP to avoid loosing email addy. with email gone they are free to change.
    Tweak it till it breaks

  5. #5
    Computer Technician wainuitech's Avatar
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    Default Re: vodafone dropping email service

    Quote Originally Posted by CYaBro View Post

    It's about time.
    Now hopefully Spark do the same.
    To late

    The option was on the cards, but they went off on a different track.

    From the Original Article on Stuff:

    Spark also experienced years of problems with its Xtra email service after outsourcing it to United States' internet giant Yahoo in 2007.

    It also considered simply stopping providing email, but instead decided to take a different tack, this year migrating its 800,000 email users to a new service provided by Auckland email specialist SMX.
    As for changing to another Provider -- No One can offer the same packages that Vodafone offer & the same speed. Many have tried ( including spark) but once you start throwing in everything we have they cant even come close.
    Last night had Sky call back up after dumping them earlier this year, they tried bribing with a 60% discount - I asked what it would cost for two decoders - and even with their discount it wasn't even close.
    Last edited by wainuitech; 08-09-2017 at 08:11 PM.
    One thing positive about Windows 10 is that there is never a dull moment anymore on ye olde computer

  6. #6
    Senior Member pctek's Avatar
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    Default Re: vodafone dropping email service

    Quote Originally Posted by wainuitech View Post
    No One can offer the same packages that Vodafone offer

    What??

    120GB only available with Naked Home Wireless Broadband No Home phone/TV

    I have 120GB with Home phone now elsewhere...that's mental.
    Don't see anything special about the price either, I f I was to switch I will be going to Voyager.

    Also I had Vodafone once, what an incredibly bad experience that was, and the dodgy final bills when I finally left, could only have been deliberate.
    never again.
    wipe your paws.

  7. #7
    Wrinkly Member! B.M.'s Avatar
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    Default Re: vodafone dropping email service

    The experience Ive had with Vodafone in New Zealand, Australia and Fiji have been memorable for all the wrong reasons.

    However, to their credit the Australian Telecommunications Industry Ombudsman TIO provided excellent service and I got about 4 times the value of the argument just to settle.

    I seems that if the TIO have to settle the matter, the Telco could be up for thousands and the TIO rule with an iron fist.

    When Vodafone took over Telstra Clear I was expecting problems and the only surprise to me is the time it took.
    Global Warming is Mann made.
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  8. #8

    Default Re: vodafone dropping email service

    The email I received from Voda is not clear as to whether you have to be a current Voda bill paying client to get email forwarded.

  9. #9
    Computer Technician wainuitech's Avatar
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    Default Re: vodafone dropping email service

    Quote Originally Posted by pctek View Post
    What??

    120GB only available with Naked Home Wireless Broadband No Home phone/TV

    I have 120GB with Home phone now elsewhere...that's mental.
    Don't see anything special about the price either, I f I was to switch I will be going to Voyager.

    Also I had Vodafone once, what an incredibly bad experience that was, and the dodgy final bills when I finally left, could only have been deliberate.
    never again.
    We have FibreX Max, (faster than UFB - average 700-900Mbps) UNLIMITED, Your 120 GB Phftttttt not enough, would blow through that in a week. Now add in two TV decoders, as well as several other options(channels) 3 Cell phones on account, to many options to remember between the 3, Two phone lines, Several other options within those lines.
    When the whole package is put together I negotiated a good deal for being with them for over 20 years. NO ONE can offer the same for the same price or less.

    The TV Decoders, we did have both Sky (basic) and Vodafone's option as well. We dumped Sky, and got a 2nd decoder from Vodafone including the additional options, and saved $80 /Month.

    Some people say they have problems with Vodafone, I never have in 20 Years, exactly the opposite really. One time they stuffed up the billing, One simple phone call, and they fixed the problem and gave me a 6 month credit on internet charges for the mistake.

    The majority of the time when going to people places who have problems with Vodafone Internet -- Its OFTEN NOT Vodafone, but either their computers or more often crappy routers. MANY times I changed out their router for a cheap basic TP-Link (to test) and all the problems disappear, proving its not the Vodafone connection.

    Spam-- Hell I get more spam through my business email account at Webdrive than Vodafone accounts. For every 1 I get through Vodafone I would get 15-20 Via webdrive.
    Last edited by wainuitech; 09-09-2017 at 11:11 AM.
    One thing positive about Windows 10 is that there is never a dull moment anymore on ye olde computer

  10. #10
    Computer Technician wainuitech's Avatar
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    Default Re: vodafone dropping email service

    Quote Originally Posted by worl View Post
    The email I received from Voda is not clear as to whether you have to be a current Voda bill paying client to get email forwarded.
    Errrrrr Yeah of course you have to be. The mail ONLY relates to Vodafone customers. They are setting up the forwarding service.

    Did you read the whole email ?

    We want to make sure you never miss an email. That’s why we’re providing auto forwarding for all of our email customers. Once you’ve set this up, any emails sent to your old Vodafone address will be automatically forwarded for free to a new email address of your choice for as long as you’re with Vodafone. This means you will be able to still use your Vodafone email address as a user name for any other services.

    All a person needs to do is have a gmail or outlook.com ( or some other provider) account and fill in the blanks when you click on the provided link.

    Click image for larger version. 

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    Already had a few panic mails this morning from customers not knowing how to do it, and you can bet ya boots Vodafone's phones will be ringing off the hook

    Where there will be problems is people setting up the new email account in their email client, unless they use web mail only.

    Effetely Vodafone are ducking out of the mail service options and put the job to another provider by redirecting ( forwarding) to someone else so they don't have to deal with it.

    This can be done by most email providers. ( forwarding options)

    Then wait for it ---- Sometime in the near future ( a year or so) they contact again and say as of XX date we will no longer be forwarding emails.
    Last edited by wainuitech; 09-09-2017 at 11:50 AM.
    One thing positive about Windows 10 is that there is never a dull moment anymore on ye olde computer

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