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  1. #1
    Senior Member
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    Default MS Office download problem

    Trying to retrieve an MSOffice 2010 Home and Business (she threw away the disk!!).

    I extracted the Prod key and it was accepted on the MS download site but every time I try to download it it starts off then fails with 'Network Error'. Does this on two comps here with a perfectly functional fibre network. I created a new MS account for the woman and verified it with the email MS sent to her address.

    site here https://www7.downloadoffice2010.microsoft.com

    Guess no one can fix this but interested in other's experiences/ideas.

    PS I have done downloads of Office before.

  2. #2
    Senior Member 1101's Avatar
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    Default Re: MS Office download problem

    Sometimes the MS download simply keeps crapping out (even on our fibre). You just have to keep trying .
    Try Firefox & use it resume download function (I think the newer IE can resume downloads as well ?)

    other times the download function simply goes offline for 1/2 a day, not good when I needed to download 2016 for an install :-)

  3. #3
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    Default Re: MS Office download problem

    Or use the ISO downloader Lawrence posted. It's in there. But you need .net framework 4.6.1 to use it

  4. #4
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    Default Re: MS Office download problem

    Thanks, guys. I must thank Lawrence for his posting as I decided to give that a go and it downloaded the exe with no problem at all. No need to create an MS account, either.

    That downloader is a keeper!

    All is now well with the world! Until the next time!

  5. #5
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    Default Re: MS Office download problem

    Had another thought. Just as well the win 10 updates don't come from those crappy servers!!!!

  6. #6
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    Default Re: MS Office download problem

    Their community forum is just as crappy today. Could have walked to town and back. Before it loaded anything !

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