Page 1 of 2 12 LastLast
Results 1 to 10 of 14
  1. #1
    Web Developer dpDesignz's Avatar
    Join Date
    Aug 2010
    Location
    Hamilton, New Zealand
    Posts
    470

    Default BSOD when shutting laptop lid on battery

    Hey all! Over the past few months, when I shut my lid on my Toshiba laptop on battery I get a BSOD. If the power adapter is plugged in it's fine, only when running on the battery it does this. Any ideas? Can't seem to find a specific programme doing it. I see a few people having the same issue relate it to Norton, but I've never had Norton in this device and I can't find any trace of it.

    TIA
    Damien

  2. #2
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: BSOD when shutting laptop lid on battery

    Upload the dmp files somewhere like onedrive then post the link

    It's probably a 0x9f stop error

  3. #3

  4. #4
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: BSOD when shutting laptop lid on battery

    Need the file itself not the txt

  5. #5
    Web Developer dpDesignz's Avatar
    Join Date
    Aug 2010
    Location
    Hamilton, New Zealand
    Posts
    470

    Default Re: BSOD when shutting laptop lid on battery

    Quote Originally Posted by Speedy Gonzales View Post
    Need the file itself not the txt
    Just realised that was the wrong file. Updated link

  6. #6
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: BSOD when shutting laptop lid on battery

    It looks like you're using two AV programs. NOD and Kingsoft AV? You should only have one AV program

    This file kavbootc64.sys (I think) belongs to Kingsoft is 6 yrs old. Uninstall it. Old drivers can and will crash windows

    It's possible NOD is also crashing the system

    I would also update your LAN drivers. This file L1C63x64.sys is 3 yrs old

  7. #7
    Web Developer dpDesignz's Avatar
    Join Date
    Aug 2010
    Location
    Hamilton, New Zealand
    Posts
    470

    Default Re: BSOD when shutting laptop lid on battery

    Quote Originally Posted by Speedy Gonzales View Post
    It looks like you're using two AV programs. NOD and Kingsoft AV? You should only have one AV program

    This file kavbootc64.sys (I think) belongs to Kingsoft is 6 yrs old. Uninstall it. Old drivers can and will crash windows

    It's possible NOD is also crashing the system

    I would also update your LAN drivers. This file L1C63x64.sys is 3 yrs old
    That's news to me! It's a clean install of the OS less than 6 months ago. I use ESET Smart Security and that's all that's installed on here AV wise? However when I check my processes under task manager, it's showing 100% disk usage by a Windows Defender file? Odd...

    What's the best way to update the LAN drivers? Haven't done that for a while

  8. #8
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: BSOD when shutting laptop lid on battery

    Go to the Toshiba site see if there's a more recent LAN driver

    This defender file what is it called in task manager. It doesnt appear to be running here. I've never seen it running at 100% disk usage either

    Right mouse it / open file location. Where is it?

    If Kingsoft isnt installed did you install 360 ? It's a chinese AV program (I think)

  9. #9
    Web Developer dpDesignz's Avatar
    Join Date
    Aug 2010
    Location
    Hamilton, New Zealand
    Posts
    470

    Default Re: BSOD when shutting laptop lid on battery

    Quote Originally Posted by Speedy Gonzales View Post
    Go to the Toshiba site see if there's a more recent LAN driver

    This defender file what is it called in task manager. It doesnt appear to be running here. I've never seen it running at 100% disk usage either

    Right mouse it / open file location. Where is it?

    If Kingsoft isnt installed did you install 360 ? It's a chinese AV program (I think)
    Antimalware Service Executable > Windows Defender Service. Found at C:\Program Files\Windows Defender\MsMpEng.exe

    I have 360 on my main computer, but not my laptop. I used to before the clean install though, but there shouldn't be traces of it? I'm pretty sure I formatted the drive? I've had ESET on it for a while now though.

  10. #10
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: BSOD when shutting laptop lid on battery

    If NOD is installed it should have disabled it

Similar Threads

  1. laptop battery
    By rawkus1020 in forum PressF1
    Replies: 1
    Last Post: 28-10-2010, 11:03 AM
  2. New laptop WIN7 keeps crashing (BSOD)
    By MrBeef in forum PressF1
    Replies: 9
    Last Post: 25-06-2010, 10:00 AM
  3. Laptop BSOD back again - HJT log
    By sam m in forum PressF1
    Replies: 11
    Last Post: 29-05-2008, 01:09 PM
  4. Laptop Battery
    By stu161204 in forum PressF1
    Replies: 6
    Last Post: 07-08-2006, 09:28 AM
  5. Laptop battery
    By Hitech in forum PressF1
    Replies: 3
    Last Post: 07-06-2006, 09:52 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •