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Thread: DSE in do-do's

  1. #1
    Computer Technician wainuitech's Avatar
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    Thumbs down DSE in do-do's

    Not really a surprise if their customer service in Lower Hutt is anything to go by.

    this-could-be-the-end-of-the-road-for-dick-smith

    Last two times we have gone into their stores, the service was non existent. Even when asking for help the people working there were not really interested in serving.

    Once there was 3 staff talking by the counter, an older guy went up and asked about some difference in computers, (swmbo and I were within hearing range) they said we're busy
    Last edited by wainuitech; 04-01-2016 at 09:35 PM.

  2. #2
    Old guy
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    Default Re: DSE in do-do's

    I think they will die, they are just a more expensive version of the likes of Harvey Norman/Noel leeming and the like with less stock and even less knowledgeable staff.

  3. #3
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    Default Re: DSE in do-do's

    I went to their last "fire sale" in Dec, here in Taupo.

    Brought a paper / cd shredder ($9 - was $69), Samsung wireless laser mono printer ($25 - was $155), a Swann door alarm, ($8 - was $19), and toner for the printer ($10 - was $85)

    For $52. Saved myself over $250

  4. #4
    Senior Member pctek's Avatar
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    Default Re: DSE in do-do's

    They have been up top of the crap list for ages.
    We stopped going there ages ago.....

    Won't be missed.
    wipe your paws.

  5. #5
    amateur expert dugimodo's Avatar
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    Default Re: DSE in do-do's

    Jaycar is more like what dick smith used to be than they are these days. By morphing into another chain store and attempting to compete with the big players they set themselves a difficult challenge they don't seem able to meet. There is no reason I can see to buy anything from DSE over any of the other players.

    When it was a more specialised store I was in there every week, I don't think I visited them once in 2015. There are better stores for everything they sell.
    Ryzen 2700X, 16Gb DDR4RAM, 512GB M.2 NVME SSD, MSI GTX1070

  6. #6
    Senior Member Lawrence's Avatar
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    Default Re: DSE in do-do's


  7. #7
    Frank and Earnest. Cicero's Avatar
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    Default Re: DSE in do-do's

    Pointless going into Paraparam shop, don't know the meaning of the word service.

    Jaycar not much better round here.
    "The life of the dead is placed in the memory of the living." Cicero

  8. #8
    amateur expert dugimodo's Avatar
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    Default Re: DSE in do-do's

    Service is relative, I like to look around the store without being bothered and go to the counter when I'm ready or if I have a question. Some consider that bad service but myself that's what I want.
    When I'm in a shop and a sales person comes up to me and asks me if I need any help, I'm more often than not annoyed at the intrusion.
    Ryzen 2700X, 16Gb DDR4RAM, 512GB M.2 NVME SSD, MSI GTX1070

  9. #9
    pcsourcepoint
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    Default Re: DSE in do-do's

    Quote Originally Posted by dugimodo View Post
    Jaycar is more like what dick smith used to be than they are these days. By morphing into another chain store and attempting to compete with the big players they set themselves a difficult challenge they don't seem able to meet. There is no reason I can see to buy anything from DSE over any of the other players.

    When it was a more specialised store I was in there every week, I don't think I visited them once in 2015. There are better stores for everything they sell.
    Totally agree, I use to read their massive catalogue a lot. They were the leaders, and I think another store (Reid electronics close 2nd?). Even Kmart are selling basic electronic Guess DSE won't be missed...
    Computer Tech Links (My Tutorials & Reviews)| Free MP3 Software Reviews (My Reviews)|I Student NZ (My Student Resoucre Tips)

  10. #10
    Senior Member Pato's Avatar
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    Default Re: DSE in do-do's

    Quote Originally Posted by Cicero View Post
    Pointless going into Paraparam shop, don't know the meaning of the word service.

    Jaycar not much better round here.
    Certainly agree with that. Just went past their Paraparaumu shop and it is still open, which surprised me somewhat.

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