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Thread: PC BSOD'd on me

  1. #1
    Senior Member GameJunkie's Avatar
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    Exclamation PC BSOD'd on me

    So i was just playing some arma 2, when all of a sudden my pc bluescreened on me



    First off the specs of the rig.



    OS: windows 7 Home Premium 64 Bit

    Mobo: Asus Z97-A

    CPU: i5 4690K @ 4.7GHz

    PSU: Antec HCP 1000w Platnium

    Ram: 2*4GB Adata 2400MHz DDR3

    HDD 0: WD Black 1TB (OS installed on here)

    HDD 1: WD Green 2TB

    GPU: Asus Strix GTX 970 (not overclocked)



    The WD Black was from my old rig, and had the Windows 7 installed on it, but i reinstalled the OS when i moved to the new Mobo/CPU.



    So the WD Black is at least 2+ years old, and i have the Asus AI suite 3 to overclock the CPU to 4.7GHz, where it's been at that for nearly a year.



    I rebooted and installed BlueScreenView, it came up with the error file called hal.dll



    screenshot below

    Click image for larger version. 

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    Thanks in advance
    Speed has never killed anyone, suddenly becoming stationary... That's what gets you.


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  2. #2
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    Default Re: PC BSOD'd on me

    The OC may have something to do with it. And ASUS suite is a known cause of crashes

    Upload the dmp files somewhere. Then post the link. I'll see what else is installed

  3. #3
    Senior Member GameJunkie's Avatar
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    Default Re: PC BSOD'd on me

    ah ok.

    Didnt know about the Asus suite being an issue, interesting.

    uploaded the dmp file, link to it

    http://www.filedropper.com/081615-19983-01
    Speed has never killed anyone, suddenly becoming stationary... That's what gets you.


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    Default Re: PC BSOD'd on me

    Could be this. Read the post by NFHSMatrix

    But most of the programs mobo manufacturers bring out are crap. And will crash windows

    ASUS Suite, On/Off, MSI afterburner. The programs that let you charge faster

    Looks like your Logitech Wingman can cause this 0x9c stop error. The files for it are also old / from 2010

    See if theres an update for it

  5. #5
    Senior Member GameJunkie's Avatar
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    Default Re: PC BSOD'd on me

    Quote Originally Posted by Speedy Gonzales View Post
    Could be this. Read the post by NFHSMatrix

    But most of the programs mobo manufacturers bring out are crap. And will crash windows

    ASUS Suite, On/Off, MSI afterburner. The programs that let you charge faster

    Looks like your Logitech Wingman can cause this 0x9c stop error. The files for it are also old / from 2010

    See if theres an update for it
    so the CPU might not be getting enough voltage/too much??

    the 4.7GHz OC is at 1.273v i think according to AI Suite

    Logitech Wingman??

    I've got a logitech G27 and a Logitech G500s mouse,

    I've got the Logitech Profiler, and some logitech software for the mouse
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  6. #6
    Senior Member GameJunkie's Avatar
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    Default Re: PC BSOD'd on me

    also, i'm fairly certain there's a BIOS update for my mobo, but i'm too chicken to do it unless absolutley necessary, which this might be
    Speed has never killed anyone, suddenly becoming stationary... That's what gets you.


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  7. #7
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    Default Re: PC BSOD'd on me

    ASUS mobos are one of the eaiest mobos to update. Just get the BIOS update extract it. Put it on a flash drive. Go into the BIOS go to tools/ez flash, load it.

    Wait for it to finish its updated

  8. #8
    amateur expert dugimodo's Avatar
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    Default Re: PC BSOD'd on me

    Honestly if you've had 1 bluescreen in a year I wouldn't put too much effort into figuring it out unless it happens again. Even a perfectly good machine with no issues can have the occasional crash. As for the overclocking software, although it seems like it's worked for you this long it'd be better to note down all the settings and apply them in BIOS.

    And let's be real here, apart from bragging rights and the nice feeling of getting all that "free" performance is clocking your CPU at 4.7 GHz actually achieving anything? I have a Stock 3770 that clocks at 3.4 - 3.9 and when gaming I can monitor the usage generally at less than 50% (20-25% for WoW) and that's paired with a GTX 980.
    Point is, if you suspect the OC is an issue back it off a bit to 4.5 or less and you will never notice a difference. You probably wouldn't notice it even at stock unless you actually push the CPU to 100% occasionally.

    I previously had an i5 2500K that I overclocked fairly mildly to 4.0 Ghz, one day I realised that a BIOS update I'd applied 3 months earlier had reset my overclock back to stock speeds and I'd been using the PC ever since without noticing. After that I decided there was no point which is why this build is not using a K series CPU. I understand the desire to overclock, I feel it myself, but unless you are actually needing more performance for something isn't it just stressing out your CPU for no reason?
    Ryzen 2700X, 16Gb DDR4RAM, 512GB M.2 NVME SSD, MSI GTX1070

  9. #9
    Senior Member GameJunkie's Avatar
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    Default Re: PC BSOD'd on me

    Quote Originally Posted by Speedy Gonzales View Post
    ASUS mobos are one of the eaiest mobos to update. Just get the BIOS update extract it. Put it on a flash drive. Go into the BIOS go to tools/ez flash, load it.

    Wait for it to finish its updated
    Just had a look,

    I'm running BIOS version 1008, the latest is 2501

    each update since 1008 says system stability, performance improvements
    Speed has never killed anyone, suddenly becoming stationary... That's what gets you.


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  10. #10
    Senior Member GameJunkie's Avatar
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    Default Re: PC BSOD'd on me

    Quote Originally Posted by dugimodo View Post
    Honestly if you've had 1 bluescreen in a year I wouldn't put too much effort into figuring it out unless it happens again. Even a perfectly good machine with no issues can have the occasional crash. As for the overclocking software, although it seems like it's worked for you this long it'd be better to note down all the settings and apply them in BIOS.

    And let's be real here, apart from bragging rights and the nice feeling of getting all that "free" performance is clocking your CPU at 4.7 GHz actually achieving anything? I have a Stock 3770 that clocks at 3.4 - 3.9 and when gaming I can monitor the usage generally at less than 50% (20-25% for WoW) and that's paired with a GTX 980.
    Point is, if you suspect the OC is an issue back it off a bit to 4.5 or less and you will never notice a difference. You probably wouldn't notice it even at stock unless you actually push the CPU to 100% occasionally.

    I previously had an i5 2500K that I overclocked fairly mildly to 4.0 Ghz, one day I realised that a BIOS update I'd applied 3 months earlier had reset my overclock back to stock speeds and I'd been using the PC ever since without noticing. After that I decided there was no point which is why this build is not using a K series CPU. I understand the desire to overclock, I feel it myself, but unless you are actually needing more performance for something isn't it just stressing out your CPU for no reason?
    it has crashed once or twice but it's very infrequent tbh.

    Truth be told, peeople have said it's better to do the O/C from the UEFI BIOS anyway, i just wanted an instant overclock, and got 4.7GHz on all 4 cores.

    I might knock it down a couple hundred MHz
    Speed has never killed anyone, suddenly becoming stationary... That's what gets you.


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