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  1. #1
    Junior Member
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    Exclamation xtra outgoing email settings PLEASE HELP

    Hi there, i am struggling to fix my emails. Since Spark made changes i can now only receive emails but cannot send them. I host my email with openhost along with our website. I found info online but it doesn't help i called spark they refused helping saying it is not their problem. If i change incoming email POP3 to 995 i cannot receive emails but if i return them to the old setting 110 i can get emails without any problems. Please help!!!!! Thank you!!!!

  2. #2
    mean eating machine ronyville's Avatar
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    Default Re: xtra outgoing email settings PLEASE HELP

    What email client are you using?

    What is your current outgoing email settings?
    Life is a struggle
    It's a fight till the end
    So keep your head up
    And fight like a man

    "If you can believe than you can achieve" - Tupac Shakur

  3. #3
    Senior Member
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    5,364

    Default Re: xtra outgoing email settings PLEASE HELP

    See if this thread is of any help.

  4. #4
    Junior Member
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    Oct 2014
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    Default Re: xtra outgoing email settings PLEASE HELP

    I changed smtp.xtra.co.nz to send.xtra.co.nz and i did everything they specify on their website but with their settings i cannot get emails too

  5. #5
    Junior Member
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    Default Re: xtra outgoing email settings PLEASE HELP

    I use Outlook

  6. #6
    mean eating machine ronyville's Avatar
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    Default Re: xtra outgoing email settings PLEASE HELP

    Did you follow this? Check step 17.

    http://help.spark.co.nz/app/answers/...lsLUs0bQ%3D%3D
    Life is a struggle
    It's a fight till the end
    So keep your head up
    And fight like a man

    "If you can believe than you can achieve" - Tupac Shakur

  7. #7
    Junior Member
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    Oct 2014
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    6

    Default Re: xtra outgoing email settings PLEASE HELP

    I checked every step numerous times but no luck. with the settings i cannot even receive my emails.

    Quote Originally Posted by ronyville View Post
    Did you follow this? Check step 17.

    http://help.spark.co.nz/app/answers/...lsLUs0bQ%3D%3D

  8. #8
    mean eating machine ronyville's Avatar
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    Default Re: xtra outgoing email settings PLEASE HELP

    Incoming settings will be that of what is provided by OpenHost. Your issue is with sending since Spark is your ISP. Was your email working fine before?
    Life is a struggle
    It's a fight till the end
    So keep your head up
    And fight like a man

    "If you can believe than you can achieve" - Tupac Shakur

  9. #9
    Junior Member
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    Oct 2014
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    6

    Default Re: xtra outgoing email settings PLEASE HELP

    it worked without any problems before with old settings, open host say they didnt change anything ....

    Quote Originally Posted by ronyville View Post
    Incoming settings will be that of what is provided by OpenHost. Your issue is with sending since Spark is your ISP. Was your email working fine before?

  10. #10
    Computer Technician wainuitech's Avatar
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    Default Re: xtra outgoing email settings PLEASE HELP

    You should only have to change the outgoing settings, Number 17 ---- "17.Select Use same settings as my incoming mail server" you shouldn't do that as the incoming will be from open host. ( As Rony points out above)
    Update / Upgrades = Replace old bugs with new ones.

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