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  1. #1
    Junior Member
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    Default usb ports don't work

    None of the four usb ports of my laptop can read USB pen drives. I get an error message "You need to format disk in drive "E" before you can use it " This has been happening a bit for quite a while but usually I could get into the pen drive after two or three tries and switching ports, but not any more. The pen drives work fine in other computers.

  2. #2
    Member
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    Default Re: usb ports don't work

    Might be corrupted. I would format it copy something to it. Then see if the message comes up again. Make sure you eject it or it'll get corrupt
    Last edited by Speedy Gonzales; 05-03-2014 at 08:50 PM.

  3. #3
    Junior Member
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    Default Re: usb ports don't work

    Quote Originally Posted by Speedy Gonzales View Post
    Might be corrupted. I would format it copy something to it. Then see if the message comes up again. Make sure you eject it or it'll get corrupt
    "Windows was unable to complete the format." I'm pretty sure I've always used the eject command. The pen drives work in other computers.

  4. #4
    Senior Member Slankydudl's Avatar
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    Default Re: usb ports don't work

    It will only corrupt things if its in the middle of writing something when you pull it out.

  5. #5
    amateur expert dugimodo's Avatar
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    Default Re: usb ports don't work

    Do other USB devices work ok with the Laptop?

    You could try removing the USB drivers from Device manager and rebooting, they should redetect and reinstall.
    Alternatively find the manufacturers website and download the latest drivers for your system.

    And while it's goood practice to always eject or "Safely remove" USB flash drives they default to the optimise for safe removal setting (no write caching) meaning as long as it's not in the middle of reading or writing it's safe to just pull them out. I only use mine for temporary storage or file transfers though so having to reformat would be no big deal.
    Ryzen 2700X, 16Gb DDR4RAM, 512GB M.2 NVME SSD, MSI GTX1070

  6. #6
    Junior Member
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    Default Re: usb ports don't work

    Quote Originally Posted by dugimodo View Post
    Do other USB devices work ok with the Laptop?
    Yes, printer, mouse, phone syncing and ereader syncing all work.

  7. #7
    Computer "Specialist" Agent_24's Avatar
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    Default Re: usb ports don't work

    Might be something wrong with the 5v USB power supply in the laptop.
    Non-system disk or disk error. Replace and strike any key when ready.

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