Results 1 to 5 of 5
  1. #1
    Junior Member
    Join Date
    Apr 2012
    Posts
    6

    Default Software to record system issues, resolutions and statistics

    Hi,

    Our site does not currently document issues and their resolution.
    Is there a solution that can record issue symptoms, frequency of issue, resolution steps etc

    We currently use Spiceworks to document resolution steps, but there appears to be no way to interogate this system if the same symptoms occur. In addition if e.g. a Switch fails every Friday of the month we do not currently record this detail etc.

    Can you indicate the software Name, open source or commercial, cloud compatible or local machine only &tc

    Any feedback welcome!

  2. #2
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    27,594

    Default Re: Software to record system issues, resolutions and statistics

    Have a look at Giveaway of the Day - Capsa Pro 7 they have a network analyser today, its free only for a couple more hours http://www.giveawayoftheday.com/ But if its any good there is a trial version available, but its not cheap.
    Last edited by wainuitech; 11-04-2012 at 04:56 PM.
    Update / Upgrades = Replace old bugs with new ones.

  3. #3
    Junior Member
    Join Date
    Apr 2012
    Posts
    6

    Default Re: Software to record system issues, resolutions and statistics

    Hi Wainuitech,

    Thanks for your reply but the promotion was gone when I checked,
    Any other thoughts?
    @

  4. #4
    Moderator Jen's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    8,211

    Default Re: Software to record system issues, resolutions and statistics

    Quote Originally Posted by Modular View Post
    Hi Wainuitech,

    Thanks for your reply but the promotion was gone when I checked,
    Any other thoughts?
    @
    Strange. It is still showing as being available for another 1 hr 36 mins as of right now.

  5. #5
    pcsourcepoint
    Join Date
    May 2006
    Location
    Otara, Auckland
    Posts
    3,063

    Default Re: Software to record system issues, resolutions and statistics

    Sourceforge lists OpenNMS, and other alternatives here for spiceworks.
    Computer Tech Links (My Tutorials & Reviews)| Free MP3 Software Reviews (My Reviews)|I Student NZ (My Student Resoucre Tips)

Similar Threads

  1. Replies: 4
    Last Post: 27-10-2010, 12:54 PM
  2. Replies: 2
    Last Post: 26-10-2010, 10:07 PM
  3. Audio recording levels at record time & webcam software
    By Chilling_Silence in forum PressF1
    Replies: 10
    Last Post: 01-09-2008, 02:35 PM
  4. Software to record 75's at 33rpm
    By Hokonui in forum PC World Chat
    Replies: 6
    Last Post: 14-05-2007, 03:48 PM
  5. Software Issues
    By Computer Guy in forum PressF1
    Replies: 10
    Last Post: 24-04-2003, 03:19 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •