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  1. #1
    Junior Member SP8's's Avatar
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    Default Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    Hi all

    Got a 9 month old lappy as described above ... still under warranty. Has had beer spilt onto keypad and now wont start due to "Sticking Key" error.

    I am capable of taking it apart and cleaning it myself to see if I can get it going again, but not being an authorised service agent, would this breach the warranty terms if anything else happened to it in the future?

    Obviously spilling beer over the keypad wont be covered by warranty anyway.

    Don't really have the option of sending through to the Lenovo agent as the owner of the computer may well be going back to China before the thing can be fixed.

    Would like some opinions as to whether I should or shouldn't.

    TIA

  2. #2
    Helper < Helped DeSade's Avatar
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    Default Re: Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    You will almost certainly void the warranty if you open it up, but lets face it, what warranty claim will be honoured after the beer incident?
    I say cut your losses with the warranty and fix it yourself.
    The Internet moves in mysterious ways.

  3. #3
    Junior Member SP8's's Avatar
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    Default Re: Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    My thinking as well DeSade ... not sure how much beer was spilt into it, but can't hear any sloshing around and none dripping out of the USB ports ...

  4. #4
    Computer Tech
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    Default Re: Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    Chances are some liquid has got through the keyboard or somewhere else and into the mainboard so no more warranty anyway.
    Insurance claim perhaps?

  5. #5
    Junior Member SP8's's Avatar
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    Default Re: Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    I feel brave ... maybe the fumes from the spilt beer ... but I'm going in ...

    Check back with you later ...

  6. #6
    Senior Member pctek's Avatar
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    Default Re: Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    Quote Originally Posted by SP8's View Post
    still under warranty. Has had beer spilt onto keypad and now wont start due to "Sticking Key" error.

    I am capable of taking it apart and cleaning it myself to see if I can get it going again, but not being an authorised service agent, would this breach the warranty terms if anything else happened to it in the future?

    That's debatable about the warranty being breached if you do anything. However, it's not a warranty thing so go ahead.
    If it's stuffed, it's covered by Insurance.


    Manufacturing fault = warranty
    Accident = insurance company
    wipe your paws.

  7. #7
    Systems Engineer Alex B's Avatar
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    Default Re: Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    Pretty sure Gen-i are the service agent so there is one in Dunedin.

  8. #8
    Junior Member SP8's's Avatar
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    Default Re: Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    Well ... it was full of beer. Gave it a wash out in warm slightly soapy water ... rinsed it with warm water ... blew it out with the compressor ... dried it off gently with the hair dryer ...

    It FREAKIN works ... ... and I've only got 7 screws left over ...

  9. #9
    Mac Wiz nedkelly's Avatar
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    Default Re: Lenovo ThinPad E40 ... no service agent in Dunedin for warranty repair ...

    haha I always have that problem with laptops, so i have started mapping out where screws come from in foam or polystyrene
    Quote Originally Posted by nedkelly View Post
    I did not think of that.
    Quote Originally Posted by The Error Guy View Post
    Loving the quote! "I... Did not think of that"

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