Page 1 of 2 12 LastLast
Results 1 to 10 of 17
  1. #1
    Member
    Join Date
    Oct 2010
    Location
    The Sunshine State
    Posts
    46

    Default Please help me, blue screen and security issues

    So we have not had the internet for awhile due to financial reasons. Now we are back up and running, especially since I am back in school. So I noticed the computer has been running slow on some pages. On other pages it is fine, and others it says internet explorer is having problems closing windows. I use microsoft security essentials for my virus protector (the free one) but it came up saying it was not working. When I look at it, the firewall is on, automatic updating on, but when I get to malware protection is says check settings. For virus protection It says Microsoft security essentials reports that it is turned off and has not provided security center with a program to fix this issue. Then it says for spyware and other malware protection I am using Windows Defender and it is okay. Does anyone know what I should do? Also, I used to be able to click the little castle which would bring up security essentials so I could run scans, but now it is gone.

    As for the blue screen, the area that says the error, gave this code
    0x000000D1 and then in parenthesis other numbers.

    I really need to get this fixed as I have college work to do and I am not great with computers. Please help, if you can. TIA

  2. #2
    Where is Metla these days Chilling_Silence's Avatar
    Join Date
    Dec 2004
    Location
    Auckland
    Posts
    17,146

    Default Re: Please help me, blue screen and security issues

    Go here and run the online scan:
    http://go.eset.com/us/online-scanner

    Then grab Malwarebytes and see what it picks up:
    http://malwarebytes.org/

    One of them will find something. STOP 0x000000D1 is usually a driver error, or malware / virus.
    I mostly do Bitcoin & DigiByte things these days, feel free to say hi on Twitter: https://twitter.com/dgb_chilling

    Before you ask a question here, or before you get upset by a response, see here:
    http://www.catb.org/~esr/faqs/smart-...ons.html#intro

  3. #3
    Member
    Join Date
    Oct 2010
    Location
    The Sunshine State
    Posts
    46

    Default Re: Please help me, blue screen and security issues

    So I need to download these and run them?

  4. #4
    Member
    Join Date
    Oct 2010
    Location
    The Sunshine State
    Posts
    46

    Default Re: Please help me, blue screen and security issues

    It says to click on this add on to the computer, is it safe to do that?

  5. #5
    morgenmuffel
    Join Date
    Dec 2004
    Location
    Putaruru
    Posts
    2,905

    Default Re: Please help me, blue screen and security issues

    Malwarebytes you need to download and run, make sure you set it to do a complete scan

    The eset online scanner is online. (although you may have to download something. someone else will tell you)

    I would add
    http://www.nirsoft.net/utils/blue_screen_view.html
    This utility gives you more useful info about the Blue screen
    Morgenmuffel - This word needs to be a part of the english language, in fact you should use it in everyday conversation

  6. #6
    6146-B Billy T's Avatar
    Join Date
    Dec 2004
    Location
    Middle Earth
    Posts
    6,887

    Default Re: Please help me, blue screen and security issues

    Based on my own personal experience, the MSE AntiVirus module will not run if there is another AV on the computer. In my case it detected the residuals of a popular on-line scan (Eset) which wasn't even running and renaming the offending folder didn't fix it, but deletion did, and MSAV started immediately after a reboot.

    Apparently it doesn't like bed-sharing with the opposition.

    Cheers

    Billy 8-{)
    Some days it's not even worth chewing through my restraints!

  7. #7
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: Please help me, blue screen and security issues

    If you get bluescreenview, in the link Morgenmuffel posted. See if it shows a file as the cause (after you install / run). Tell us what the file is

  8. #8
    Member
    Join Date
    Oct 2010
    Location
    The Sunshine State
    Posts
    46

    Default Re: Please help me, blue screen and security issues

    Okay, let me make sure I am understanding everything right. I need to download all three of those and run them??

  9. #9
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: Please help me, blue screen and security issues

    Microsoft's AV program, should have disabled Windows defender, when you installed it. Get bluescreenview first install then run it. Tell us what file it shows as the cause

  10. #10
    Member
    Join Date
    Oct 2010
    Location
    The Sunshine State
    Posts
    46

    Default Re: Please help me, blue screen and security issues

    do I download the one that says in zip file, or full install?

    I am sorry about all this, like I said, I am not good with computers. I appreciate the help

Similar Threads

  1. PC Issues - blue screen
    By JMoore in forum PressF1
    Replies: 28
    Last Post: 22-02-2009, 01:18 PM
  2. Security issues associated with Bebo (etc)
    By Billy T in forum PressF1
    Replies: 7
    Last Post: 06-11-2007, 01:55 PM
  3. Web security issues to be aware of...
    By winmacguy in forum PC World Chat
    Replies: 8
    Last Post: 21-06-2007, 08:18 PM
  4. Replies: 7
    Last Post: 30-06-2006, 10:18 AM
  5. Privacy and Security issues
    By kbcad in forum PressF1
    Replies: 1
    Last Post: 22-01-2006, 03:51 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •