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  1. #1
    Member bk T's Avatar
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    Default Viewsonic Monitor Problem

    My 2 month-old Viewsonic VX2450wm failed to work this evening. Initially I suspected it was my video card but after 2 hours of trouble shooting, I found that it's the monitor! The problem is with the DVI input fails to work. The other input - however, the D-sub input works fine.

    You reckon they will give me a replacement or will just repair it?

    Will call them first thing in the morning.

  2. #2
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    Default Re: Viewsonic Monitor Problem

    They should replace it, thats what a warranty is for

  3. #3
    Computer Tech
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    Default Re: Viewsonic Monitor Problem

    The warranty is not just mean you get a replacement.
    The last viewsonic I had that had a fault had to be sent to Christchurch.
    They organize the pickup so no cost involved.
    They repaired it and sent it back.


  4. #4
    Yup. That IS a typo. 8ftmetalhaed's Avatar
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    Default Re: Viewsonic Monitor Problem

    another thing to perhaps test would be (if you have one available) the DVI of your graphics card using a dvi to vga converter.
    If not, i'd still return it anyway.
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  5. #5
    Member bk T's Avatar
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    Default Re: Viewsonic Monitor Problem

    Quote Originally Posted by 8ftmetalhaed View Post
    another thing to perhaps test would be (if you have one available) the DVI of your graphics card using a dvi to vga converter.
    If not, i'd still return it anyway.
    My video card hasn't got a D-sub and it only has two DVI. That's what I do, used a converter and connect it to the D-sub input of the Monitor right now.

    The monitor's DVI input doesn't work but the D-sub input works. It happened last night after I restarted my PC.

  6. #6
    Member bk T's Avatar
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    Default Re: Viewsonic Monitor Problem

    Quote Originally Posted by CYaBro View Post
    The warranty is not just mean you get a replacement.
    The last viewsonic I had that had a fault had to be sent to Christchurch.
    They organize the pickup so no cost involved.
    They repaired it and sent it back.

    How long it takes?

  7. #7
    Senior Member Gobe1's Avatar
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    Default Re: Viewsonic Monitor Problem

    Quote Originally Posted by CYaBro View Post
    The warranty is not just mean you get a replacement.
    The last viewsonic I had that had a fault had to be sent to Christchurch.
    They organize the pickup so no cost involved.
    They repaired it and sent it back.

    Yep i had the same, they even sent a spare while it was being repaired. Took about 1 week turnaround
    Multiplayer games are the Shizz "Theres nothing like killing your mates!" Me

  8. #8
    amateur expert dugimodo's Avatar
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    Default Re: Viewsonic Monitor Problem

    Silly question, it hasn't accidentally been set manually to the analog input ?
    I ask because it's happened to me.
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  9. #9
    Computer Technician
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    Default Re: Viewsonic Monitor Problem

    Yeah, I've sent my VX2433wm back twice now, once for a faulty power button/led and once for a power supply failure. Both times they repaired it and sent it back in about a week.

  10. #10
    Computer "Specialist" Agent_24's Avatar
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    Default Re: Viewsonic Monitor Problem

    Quote Originally Posted by ryanjames.powell View Post
    Yeah, I've sent my VX2433wm back twice now, once for a power supply failure.
    Bad capacitors? A replacement PSU is all well and good but if they are using junk caps (highly likely) then you'll just get the same problem again.

    Best to replace them yourself with decent capacitors.
    Non-system disk or disk error. Replace and strike any key when ready.

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