Results 1 to 10 of 10
  1. #1
    Senior Member
    Join Date
    Apr 2008
    Location
    Whitby
    Posts
    188

    Default Unable to Install New Hardware

    Hi, Press F1'ers.
    I am running Windows XP SP3 on my machine. Several days ago, I had to repair a faulty CD/DVD Drive (which I did). The guy who assisted me removed all the pluigs and cables from the rear of the machine to facilitate moveing the cabinet. Some six USB plugs were removed. I'm sure they didn't go back in the correct (former) positions. Now, when I boot up, I get a small stylised 'X' appearing at the righthand end of the Task Bar, and a bubble, saying 'Found New Hardware. HID Non-User Input Data Filter. This is followed by a dialogue box, saying 'Cannot install this hardware. There was a problem installing this hardware. HID Non-User Input Data Filter. An error occurred during the installation of this device. Fatal error during installation. Click 'Finish' to close.' Once I click 'Finsih' the dialogue box closes and there are no further symptoms (until the next boot up).

    I have tried moving the devices with USB plugs into different sockets, but that makes no difference.

    How can I rectify this situation?Cheers.

  2. #2
    Senior Member GameJunkie's Avatar
    Join Date
    Oct 2008
    Location
    64 Bitville
    Posts
    5,181

    Default Re: Unable to Install New Hardware

    take it back to the guy who "fixed" and get him to fix it
    Speed has never killed anyone, suddenly becoming stationary... That's what gets you.


    JOIN THE FREE FORUMS!!!!!!

  3. #3
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    27,501

    Default Re: Unable to Install New Hardware

    Could be the USB ports have gotten all buggered up.

    What "Should Happen" is the drivers automatically install to the correct port.

    What may or may not work - read as may make matters worse:

    Unplug all USB devices - right click My Computer/ Properties/ Hardware Tab/ Device manager - expand out the USB list, right click each one and uninstall.

    Reboot, and the USB "should" reinstall its drivers, then plug in one device at a time.

    BUT as mentioned -- this could also make things worse if there are further software problems.
    Update / Upgrades = Replace old bugs with new ones.

  4. #4
    Member
    Join Date
    Dec 2004
    Location
    NZ
    Posts
    44,851

    Default Re: Unable to Install New Hardware

    Did you install some Intellipoint hardware/software (like a keyboard/mouse)?

    And is PowerDVD on this?? It looks like this can bugger up that driver

  5. #5
    Senior Member
    Join Date
    Apr 2008
    Location
    Whitby
    Posts
    188

    Default Re: Unable to Install New Hardware

    Hi, Speedy. Have both Intellipoint (mouse) and Intellitype (keyboard) onboard. Both are working fine. I don't have powerDVD, though. Where to from here? Cheers.

  6. #6
    Network Engineer SolMiester's Avatar
    Join Date
    Feb 2005
    Location
    Napier
    Posts
    8,184

    Default Re: Unable to Install New Hardware

    Quote Originally Posted by A Team View Post
    Hi, Speedy. Have both Intellipoint (mouse) and Intellitype (keyboard) onboard. Both are working fine. I don't have powerDVD, though. Where to from here? Cheers.
    Follow WT's instructions
    HOME-LianLi PC-9F,ASRock P67Pro3, i5 2500k @4Ghz, 8Gb HyperX, ASUS GTX660 OC, Corsair Force 120 SSD, HP zIPS22", HOME SERVER HP ML110G6 HOST-Plex\Ubuntu\8

  7. #7
    Senior Member
    Join Date
    Apr 2008
    Location
    Whitby
    Posts
    188

    Default Re: Unable to Install New Hardware

    Hi, All. I did as WT suggested, but it did not workm unfortunately. I understand that HID means Human Interface Device, if that helps. Any ideas? Cheers.

  8. #8
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    27,501

    Default Re: Unable to Install New Hardware

    Try this -- go to This site MS USE IE, it wont work with any other browser.

    Select and Download the file for XP, save it, then use it to install the drivers.
    Update / Upgrades = Replace old bugs with new ones.

  9. #9
    Senior Member
    Join Date
    Apr 2008
    Location
    Whitby
    Posts
    188

    Default Re: Unable to Install New Hardware

    Hi, WT. My computer doesn't like the site you named. Says to click ont he Information Bar, but won't let me do it, then shuts IE down and then reopens?? Cheers.

  10. #10
    Computer Technician wainuitech's Avatar
    Join Date
    Aug 2007
    Location
    Wellington
    Posts
    27,501

    Default Re: Unable to Install New Hardware

    Hmmmm worked the other day -- try this one http://catalog.update.microsoft.com/v7/site/home.aspx

    In the search Box, type or copy /paste HID Non-User Input Data Filter The drivers you should need are in the CAB file.
    Last edited by wainuitech; 06-02-2011 at 05:47 PM.
    Update / Upgrades = Replace old bugs with new ones.

Similar Threads

  1. Replies: 1
    Last Post: 31-05-2008, 04:59 PM
  2. Unable to install new hardware
    By Anigal in forum PressF1
    Replies: 1
    Last Post: 20-05-2008, 07:23 PM
  3. Still unable to install IE6
    By dele in forum PressF1
    Replies: 5
    Last Post: 30-06-2003, 09:12 AM
  4. Unable to install IE 5.5
    By in forum PressF1
    Replies: 0
    Last Post: 08-01-2001, 09:44 AM
  5. IE 5 unable to install
    By in forum PressF1
    Replies: 0
    Last Post: 22-12-2000, 01:07 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •