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  1. #1
    Senior Member Q man's Avatar
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    Default SOUND DRIVER ISSUE (HELP)

    Ok so I upgraded the HTPC with new MOBO GPU and Cpu

    The problem is I can't get any sound out of the new Mobo which funny enough is important with a HTPC

    M4A785TD-M-EVO Mobo looked good 8.1 surround and M-ATx
    HD 5770 which is mint
    Athlon x4 620 which was like $120 cheap aye

    I have just done a fresh install of win7/64 and ran the driver cd for Mobo which runs a VIA HD driver not a realtek Driver this is the point where I started to worry.

    Now when I plug an audio jack in it does sense in the Via user panel that I have plugged something in but still no sound.

    Any ideas?

    This is my second asus related sound problem involving that blasted Uaa support Driver a few years ago should have learnt my lesson
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  2. #2
    Computer Technician wainuitech's Avatar
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    Default Re: SOUND DRIVER ISSUE (HELP)

    First check theres nothing "meant" to be wrong, click start, type in device select device manager - make sure everything has installed, no ? or ! anywhere.

  3. #3
    Senior Member Q man's Avatar
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    Default Re: SOUND DRIVER ISSUE (HELP)

    Yeah I assumed everything was fine as it registered me putting the audio jack in but I'll have a look.
    A few people seem to have the same problem but I have not found a fix yet
    E8400 @ 4.6Ghz W/C
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  4. #4
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    Default Re: SOUND DRIVER ISSUE (HELP)

    Are you using HDMI on the videocard?? Is the onboard sound the default sound?

    Have you installed the chipset drivers?

  5. #5
    Senior Member Q man's Avatar
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    Default Re: SOUND DRIVER ISSUE (HELP)

    Hi Speedy I installed all chipset drivers and the onboard sound drivers
    I am trying to just use the good old green 3.5mm jack nothing fancy just a pair of headphones to start with I have also tried my surround system and an old set of speakers which all work on my main comps

    Lol great question, where do I check that the default sound is through the onboard sound?

    I do remember when I was installing the ati catalyst for the gpu It gave me an option to run the sound through the gpu card I'm pretty sure I clicked yes mainly because in the future I may want to, but I did think that it would still default to the onboard to start with
    E8400 @ 4.6Ghz W/C
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    EP45-ds4P
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  6. #6
    Computer Technician wainuitech's Avatar
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    Default Re: SOUND DRIVER ISSUE (HELP)

    Lol great question, where do I check that the default sound is through the onboard sound?
    Control Panel - Sounds.

    What may be of use as well Right click in a blank area of the sound box, and tick both boxes As Shown

  7. #7
    Senior Member Q man's Avatar
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    Default Re: SOUND DRIVER ISSUE (HELP)

    I'll try setting the onboard to default, man I hope thats it I can't fit a seperate soundcard the 5770 is massive and has taken up all my slots
    E8400 @ 4.6Ghz W/C
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  8. #8
    Senior Member pctek's Avatar
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    Default Re: SOUND DRIVER ISSUE (HELP)

    Quote Originally Posted by Q man View Post
    O

    Now when I plug an audio jack in it does sense in the Via user panel that I have plugged something in but still no sound.
    One, what connector from the case to the motherboard did you use for sound? If there is a choice that could be an issue. Even though it seems irrelevant.

    Second when you installed the sound driver, Windows always pops up its hardware wizard. You MUST leave it there and ignore it and let the motherboard one continue. Otherwise that screws it up totally.

    Delete the lot and re do it again like that.
    wipe your paws.

  9. #9
    Senior Member Q man's Avatar
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    Default Re: SOUND DRIVER ISSUE (HELP)

    Yeah I installed all chipsets and drivers for the entire Mobo first that is always the first thing I do on a fresh install and then move down the list from the gpu on.

    I am plugging the speaker cables into the back of the mobo, the only other connection for sound on the mobo plugged in is the front HD audio for the case, good idea to check that I suppose make sure its tight or the sound is not coming out the front panel and not the rear mobo panel

    Cheers
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