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  1. #1
    Bluezone
    Join Date
    Jun 2007
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    546

    Thumbs down dell optiplex 745 resource cd need help.

    Hi everyone.

    Just trying to find the latest Dell Optiplex 745 Resource Cd.

    Having a tiny problem with pc freezing on startup and sumtimes when running internet explorer.

    Thanks.

  2. #2
    Member
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    Dec 2004
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    NZ
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    Default Re: dell optiplex 745 resource cd need help.

    Have you scanned it for malware etc?? Post a HJT log

  3. #3
    Bluezone
    Join Date
    Jun 2007
    Posts
    546

    Default Re: dell optiplex 745 resource cd need help.

    Have done Virus scan and got nothing. also done a restart and at the Dell logo screen, press <F12> and did hdd Diagnostic and it passed. Also have opened RUN and typed in
    sfc /scannow and copy other the stock windows files. Also windows updates is upto date.

    Specs of the pc.
    Intel DualCore 820, 2.8Ghz ( Pentium D) Socket: LGA775
    4GB, 2x2gb, 800mhz, DDR2 Memory
    PALIT 9800GT PCIE, 1GB, DDR3, 256bit Graphics card
    1tb, 2x 500GB WD black, Sata Harddrive
    2x Asus Sata DVD-Writers
    3.5" card reader
    D-LINK DWA-556 Xtreme N
    Windows XP Pro 32 bit

    Just about to run spybot. I need to get the Resource Cd as its got the dell Diagnostic tool on it.

    Also how do you do a HJT?

    Thanks.
    Last edited by bluezone; 21-04-2010 at 09:23 PM.

  4. #4
    Member
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    Default Re: dell optiplex 745 resource cd need help.

    Get HJT in my sig, install/run it. Click on scan the system and save a log. Copy and paste the log here

  5. #5
    Bluezone
    Join Date
    Jun 2007
    Posts
    546

    Default Re: dell optiplex 745 resource cd need help.

    Right Spybot found 12 things.
    http://i713.photobucket.com/albums/w...ngs/errors.jpg

    Also installed HJT. Here is log.
    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 2:50:57 AM, on 4/22/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\nvsvc32.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\AVG\AVG9\avgchsvx.exe
    C:\Program Files\AVG\AVG9\avgrsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\D-Link\D-Link DWA-556 Xtreme N PCIe Desktop Adapter\acs.exe
    C:\Program Files\Microsoft IntelliType Pro\itype.exe
    C:\Program Files\Microsoft IntelliPoint\ipoint.exe
    C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
    C:\PROGRA~1\AVG\AVG9\avgtray.exe
    C:\Program Files\dvd43\dvd43_tray.exe
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\UltraMon\UltraMon.exe
    C:\WINDOWS\system32\RUNDLL32.EXE
    C:\Program Files\Vtune\TBPanel.exe
    C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe
    C:\Program Files\VisualTaskTips\VisualTaskTips.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
    C:\Program Files\AVG\AVG9\avgwdsvc.exe
    C:\Program Files\AVG\AVG9\Identity Protection\agent\bin\avgidsmonitor.exe
    C:\Program Files\Memeo\AutoBackupPro\MemeoBackgroundService.e xe
    C:\Program Files\UltraMon\UltraMonTaskbar.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\AVG\AVG9\avgam.exe
    C:\Program Files\AVG\AVG9\avgnsx.exe
    C:\Program Files\AVG\AVG9\avgcsrvx.exe
    C:\Program Files\Windows Media Player\wmplayer.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HJT\Trend Micro\HiJackThis\HiJackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.nz/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll
    O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
    O4 - HKLM\..\Run: [itype] "C:\Program Files\Microsoft IntelliType Pro\itype.exe"
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
    O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.ex e" -launchedbylogin
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [AVG9_TRAY] C:\PROGRA~1\AVG\AVG9\avgtray.exe
    O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
    O4 - HKLM\..\Run: [Memeo Backup Pro] C:\Program Files\Memeo\AutoBackupPro\MemeoLauncher2.exe --silent --no_ui
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [UltraMon] "C:\Program Files\UltraMon\UltraMon.exe" /auto
    O4 - HKLM\..\Run: [nwiz] nwiz.exe /installquiet
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKCU\..\Run: [TBPanel] C:\Program Files\Vtune\TBPanel.exe /A
    O4 - HKCU\..\Run: [AnyDVD] "C:\Program Files\SlySoft\AnyDVD\AnyDVD.exe"
    O4 - HKCU\..\Run: [VisualTaskTips] C:\Program Files\VisualTaskTips\VisualTaskTips.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
    O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
    O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
    O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_17\bin\ssv.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://supportapj.dell.com/systemprofiler/SysPro.CAB
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.5.0) - http://javadl-esd.sun.com/update/1.5...ndows-i586.cab
    O16 - DPF: {C1F8FC10-E5DB-4112-9DBF-6C3FF728D4E3} (DellSystemLite.Scanner) - http://supportapj.dell.com/systempro...SystemLite.CAB
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll
    O20 - Winlogon Notify: avgrsstarter - avgrsstx.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Atheros Configuration Service (ACS) - Atheros - C:\Program Files\D-Link\D-Link DWA-556 Xtreme N PCIe Desktop Adapter\acs.exe
    O23 - Service: Broadcom ASF IP Monitor (ASFIPmon) - Broadcom Corporation - C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
    O23 - Service: AVG WatchDog (avg9wd) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\avgwdsvc.exe
    O23 - Service: AVG9IDSAgent (AVGIDSAgent) - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG9\Identity Protection\Agent\Bin\AVGIDSAgent.exe
    O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
    O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\Memeo\AutoBackupPro\MemeoBackgroundService.e xe
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

    --
    End of file - 8524 bytes

  6. #6
    Member
    Join Date
    Dec 2004
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    Default Re: dell optiplex 745 resource cd need help.

    Did you remove them in spybot? Theyre not errors, theyre spyware / malware. I would use malwarebytes. You can tick these then tick fix checked. Close browser/s. Or delete them in ccleaner under startup

    Uninstall all versions of java, its out of date. Then update it

    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe

  7. #7
    IT Contractor
    Join Date
    Feb 2005
    Posts
    2,677

    Default Re: dell optiplex 745 resource cd need help.

    Try here for the relevant Dell downloads.
    Windows 7 x64 // i5-3570K // 16GB DDR3-1600 // GTX660Ti 2GB // Samsung 830 120GB SSD // OCZ Agility4 120GB SSD
    Windows 7 x64 // Phenom II 955 // 8GB DDR3-1333 // GTX460 1GB // Corsair Force3 120GB SSD
    Samsung Galaxy S4 GT-I9505

  8. #8
    Bluezone
    Join Date
    Jun 2007
    Posts
    546

    Default Re: dell optiplex 745 resource cd need help.

    Have uninstall the old java and updated.

    Yeh looked on the downloads page but cant find the resource cd. I have had 1 for a GX520 off there site before but cant find a 745.

  9. #9
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    Default Re: dell optiplex 745 resource cd need help.

    So is it any better since you removed those entries? What does the cd have on it?? If its got the apps /drivers on it, just download all of them then burn them
    Last edited by Speedy Gonzales; 22-04-2010 at 08:57 PM.

  10. #10
    Bluezone
    Join Date
    Jun 2007
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    546

    Default Re: dell optiplex 745 resource cd need help.

    Yeh I also removed a couple of the startup programs and it is going ok at moment hasnt frooze yet and restarted it 3 times.

    Dell Resource CD is a Drivers and Utilities disc included with all Dell Desktops and Portable computers, its main purpose is to provide drivers, however it includes a set of tools that could help you troubleshooting and restore your system.

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